NTL

[julianhj]

Recently been having issues with my connection - I click on a link, or open a page and get the 'cannot find server' message. Sometimes a few clicks on refresh sort it out, other times I just have to give up and wait a (long) while.

Is this NTL not having enough capacity, or some error on their equipment? does anyone else get this? I know it's not the fault of paricular sites, as it occurs on every page I try to view.

Normally it's excellent, and extremely quick; but every now and again, with increasing regularity, it screws up.

[JamieBeeston]

more than likely its the proxy you're using.

Simply find another local NTL proxy, and use that.

Preferably one in a geographically local location, but its not vital.

[warmfuzzies]

Jamie,

Could you explain how that may work, if on cable I could understand, but I'm on NTL dialup, so this isn't applicable? Or do I need to find another tree to bark up...........

Kevin

[JamieBeeston]

Hi,

NTL use transparent proxying either way,

in Internet Explorer,

goto tools, internet options, connections, LAN settings, and check if your runninng a proxy in there.

If so, change it for another one,

if not, then its all done NTL's end, so not much you can do, aside from USING your own Proxy (there are plenty of free ones out there.)

but tbh this is more trouble than its worth..

just get used to using Ctrl-F5 to force a refresh.

gl

[julianhj]

I'm on a cable modem, and according to the procedure above, am not on a proxy server (that section of the window is greyed out, unless I select that setting, in which case the address and port are blank

[julianhj]

oh, and what difference does 'bypass proxy server for local addresses' make?

[JamieBeeston]

julianhj said:

oh, and what difference does 'bypass proxy server for local addresses' make?

Thats just if you wanted to access webpages on your LAN.. you wouldnt want to Go via the Proxy then.

Is your machine directly connected to your Cable Modem? Or does it go thru another machine on the network ?

If directly, you could try using a Proxy, if thru another, perform the change on that.

[condor]

i've been with NTL for over 4 years on a dial-up connection - and it's very rare that I have any problems

If you go to their websire it usually tells you if there are any problems with servers in certain areas....or if you're down, the fault line gives a recording of where servers are having problems.

[Teppic]

Check out http://homepage.ntlworld.com/robin.d.h.walker/cmtips/trancache.html for details of NTL and BlueYonder proxy servers