Three and a half weeks to have a windscreen replaced
Three and a half weeks to have a windscreen replaced
Author
Discussion

Gun

Original Poster:

13,432 posts

234 months

Monday 14th February 2011
quotequote all
I'm now into my fourth week of waiting to have my chipped windscreen replaced. It got damaged on the 24th Jan while I was driving to work, phoned my insurance companies preferred windscreen repairers and they sent a guy out that Friday to look at it.

Since then I've had three appointments for the work to be carried out cancelled, two of which they didn't inform me of, and as a result of them taking so long the MOT on my car has expired and I've had to hire a car for the last two weeks to get up to work. Fcensoredking useless!

Agoogy

7,274 posts

264 months

Monday 14th February 2011
quotequote all
I had to wait 3 weeks for them to get the right ohne for my car... and thats after I found the ruddy thing for them!...
I didn't pay the excess and a month later(!) they wrote saying they'd not being asking for it...

sim16v

2,177 posts

217 months

Monday 14th February 2011
quotequote all
What kind of car is it?

Maybe there is a shortage of windscreens?


Also, if its a normal car, you can usually get a new windscreen fitted by an independent fitter for less that a lot of excesses?

I've just had a top tint screen fitted on my M3 for £90 with no input from my insurance company and various other people all takign a cut.

frosted

3,549 posts

193 months

Monday 14th February 2011
quotequote all
Maybe they went into administration

HellDiver

5,708 posts

198 months

Monday 14th February 2011
quotequote all
Maybe they're telling you to stop being a sissy for worrying about a chipped screen.