Exchange 2003 help

[danielson]

any 2003 gurus in the house? currently experiencing a few teething problems..

running a 2003 AD domain and a mixed mode 5.5/2003 exchange setup..

Major issue is we only have one instance of the RUS (recipient update service) ie the Enterprise one and not an entry for the Domain level one. No probs as i thought i could create a new one from Systems Manager but i get an error message appear with WIN32 and an error code of 800700050...

Could it be a permissions issue with my account? Im logged on as an Enterprise Admin tho.

There are a bunch of event errors logging that if i google seem to relate to the RUS not updating, well thats a no brainer considering there isnt one, but i cant find a fix for not being able to create a new RUS anywhere...

answers on a postcard to usual address...

[_DJ_]

1) The permissions issue should be easy to work out. Are you using the account you designated as an Exchange Admin when you installed the product? If not, why not!

2) How many DC's do you have in your domain?

3) Is it a fresh install? Is DNS working properly? Can the Exchange server see a GC and a DC?

4) When does it complain about creating the RUS?

5) Has RUS ever worked (i.e do any of the AD object have x400 and SMTP addresses?).

6) Have you checked in the configuration naming context manually to see what the AD things the state of play is with RUS?

7) You did run Domain Prep didn't you? Does the log indicate any problems creating the RUS for the domain?

Darren

>> Edited by _DJ_ on Wednesday 28th April 22:00

[danielson]

DJ thanks for reply let me do my best to answer your Qs.

First let me better explain our senario.

we have 2 AD domains.

ISA.NET and UK.ISA.NET and our users have mail accounts pointing to UK.ISA.NET

currently in this UK domain we have 5 x 2003 DCs 4 of which are GCs.

The exchange server can ping both a DC and GC, or is there another way you mean in terms of "seeing it"?

I didnt do the upgrade but i know that Forrest/Domain/Exchange prep were done, but whether they were successfull im not sure, anyway of checking? And can they be redone if they failed?

As for the account im using, again im not using the exchange account by my own account is a Full Exchange Admin so shouldnt that be the equivalent?

[_DJ_]

danielson said:

DJ thanks for reply let me do my best to answer your Qs. First let me better explain our senario. we have 2 AD domains. ISA.NET and UK.ISA.NET and our users have mail accounts pointing to UK.ISA.NET currently in this UK domain we have 5 x 2003 DCs 4 of which are GCs. The exchange server can ping both a DC and GC, or is there another way you mean in terms of "seeing it"? I didnt do the upgrade but i know that Forrest/Domain/Exchange prep were done, but whether they were successfull im not sure, anyway of checking? And can they be redone if they failed? As for the account im using, again im not using the exchange account by my own account is a Full Exchange Admin so shouldnt that be the equivalent?

Ok, you should have a exdeploy.log file which will log whether the domainprep was successful. Every domain which hosts Exchange objects (users, contacts etc) will need to have domain prep run on it. An easy way to check to see if it has been done at all is to check from the existing of the Exchange groups in to users container.

As regard to 'seeing' Domain Controllers and GC's, you need to be able to locate the servers using DNS. Something like dcdiag or nltest will do this for you.

You also didn't mention whether this solution had ever worked in the past?

>> Edited by _DJ_ on Thursday 29th April 11:54