Mobile PH
Author
Discussion

WorAl

Original Poster:

10,877 posts

217 months

Wednesday 14th July 2010
quotequote all
Mobile PH has kicked me out on my phone and won't log me back in. Once I select to use the full website it's no problem and I'm automatically logged in. Any ideas what's wrong? I would stay on the full site but it sometimes runs slow on the phone so mobile is often easier to use.

Phone is an iPhone BTW in case that makes a difference.

Oh and why isn't there an app for this place?

ZOLLAR

19,920 posts

202 months

Wednesday 14th July 2010
quotequote all
I've been getting this too, usually will have to go through full website option, im on iphone too.

ZOLLAR

19,920 posts

202 months

Wednesday 14th July 2010
quotequote all
Bloody double post sorry

Edited by ZOLLAR on Wednesday 14th July 01:27

ZOLLAR

19,920 posts

202 months

Wednesday 14th July 2010
quotequote all
Read above^

Edited by ZOLLAR on Wednesday 14th July 01:28

WorAl

Original Poster:

10,877 posts

217 months

Wednesday 14th July 2010
quotequote all
rofl

Mr Will

13,719 posts

235 months

Wednesday 14th July 2010
quotequote all
WorAl said:
Mobile PH has kicked me out on my phone and won't log me back in. Once I select to use the full website it's no problem and I'm automatically logged in. Any ideas what's wrong? I would stay on the full site but it sometimes runs slow on the phone so mobile is often easier to use.

Phone is an iPhone BTW in case that makes a difference.

Oh and why isn't there an app for this place?
If you are having problems logging in to the mobile site then going to mobile.pistonheads.com and then clicking "Members" and logging in there normally sorts it. The login boxes in the forums can be a little temperamental.

We don't have an app because there is very little point, what would it do that the mobile site doesn't?

WorAl

Original Poster:

10,877 posts

217 months

Wednesday 14th July 2010
quotequote all
Mr Will said:
WorAl said:
Mobile PH has kicked me out on my phone and won't log me back in. Once I select to use the full website it's no problem and I'm automatically logged in. Any ideas what's wrong? I would stay on the full site but it sometimes runs slow on the phone so mobile is often easier to use.

Phone is an iPhone BTW in case that makes a difference.

Oh and why isn't there an app for this place?
If you are having problems logging in to the mobile site then going to mobile.pistonheads.com and then clicking "Members" and logging in there normally sorts it. The login boxes in the forums can be a little temperamental.

We don't have an app because there is very little point, what would it do that the mobile site doesn't?
Was only joking about the app thing.

However, have tried to log on using the method you describe, it doesn't seem to be recognising my password. Unless I've forgotten it irked

WorAl

Original Poster:

10,877 posts

217 months

Wednesday 14th July 2010
quotequote all
Well just tried 4 times with same password and it worked on 4th attempt confused this is from my mobile so it is working.

Oh well, cheers Mr Will.

WorAl

Original Poster:

10,877 posts

217 months

Wednesday 14th July 2010
quotequote all
WTF triple post?

Edited by WorAl on Wednesday 14th July 11:21

WorAl

Original Poster:

10,877 posts

217 months

Wednesday 14th July 2010
quotequote all
As above

Edited by WorAl on Wednesday 14th July 11:22

Killer2005

20,595 posts

257 months

Wednesday 14th July 2010
quotequote all
I occasionally get a message saying the connection has timed out. Sometimes I try the link again and all is well, others I just give up and try later

ZOLLAR

19,920 posts

202 months

Wednesday 14th July 2010
quotequote all
ARRRGGHH 20 minutes to get to this post!!!! furious everytime i click on a thread it says connection time out FFS

WorAl

Original Poster:

10,877 posts

217 months

Wednesday 14th July 2010
quotequote all
ZOLLAR said:
ARRRGGHH 20 minutes to get to this post!!!! furious everytime i click on a thread it says connection time out FFS
rofl did it stack up to your expectations or dissapoint when you eventually got in?

ZOLLAR

19,920 posts

202 months

Wednesday 14th July 2010
quotequote all
WorAl said:
ZOLLAR said:
ARRRGGHH 20 minutes to get to this post!!!! furious everytime i click on a thread it says connection time out FFS
rofl did it stack up to your expectations or dissapoint when you eventually got in?
Not dissapointed what so ever whistle

RacingPete

9,197 posts

233 months

Thursday 15th July 2010
quotequote all
The timeout problems are not related to the mobile site but an issue with the main site. Unfortunately we have to put a timeout on the mobile site if the main site is not responding.

We are working on the main site issues at the moment to try and find the cause of these 5 minute blips, and once that is solved the mobile site will stop having timeout problems.

WorAl

Original Poster:

10,877 posts

217 months

Thursday 15th July 2010
quotequote all
Pete, is there something that can be done please? Can you add a delete button on posts as per the full site, quite often the mobile site will double, maybe even triple post and you can't get rid of the 1/2 spare posts, just edit to say "damn" or some such.

RacingPete

9,197 posts

233 months

Thursday 15th July 2010
quotequote all
WorAl said:
Pete, is there something that can be done please? Can you add a delete button on posts as per the full site, quite often the mobile site will double, maybe even triple post and you can't get rid of the 1/2 spare posts, just edit to say "damn" or some such.
Interestingly I thought the edit button was there on the mobile site, it is for me??? Delete isn't though and that is something we would need to add.

RacingPete

9,197 posts

233 months

Thursday 15th July 2010
quotequote all
On the double post thing... This is caused by clicking the submit button more than once. For example if I click it 8 times when I add a post I can get it to have 8 posts, double click it then I will get 2 posts.

ZOLLAR

19,920 posts

202 months

Thursday 15th July 2010
quotequote all
RacingPete said:
On the double post thing... This is caused by clicking the submit button more than once. For example if I click it 8 times when I add a post I can get it to have 8 posts, double click it then I will get 2 posts.
True, but whats been happening is that im submitting my post then i get a screen saying connection timed out so i go back a page (as i cant get to anything else from the connection time out screen as it wont load) press submit again and it double or triple post.
Good to know you guys are working on it and thank you for putting up with our constant moaning hehe

RacingPete

9,197 posts

233 months

Thursday 15th July 2010
quotequote all
ZOLLAR said:
RacingPete said:
On the double post thing... This is caused by clicking the submit button more than once. For example if I click it 8 times when I add a post I can get it to have 8 posts, double click it then I will get 2 posts.
True, but whats been happening is that im submitting my post then i get a screen saying connection timed out so i go back a page (as i cant get to anything else from the connection time out screen as it wont load) press submit again and it double or triple post.
Good to know you guys are working on it and thank you for putting up with our constant moaning hehe
OK.. get it now.

Well the update works asynchronous and does not timeout as that is a fire and forget request back to the server. The page afterwards will timeout if there is a problem and that is only the display page to say it has submitted and where you want to go next. I can see the confusion that this does look like the post hasn't submitted and the natural reaction would be to try again.

The only fix to this is to get the servers responding better so the timeout page does not appear, which we will hope be fixed very soon as we work through the issues causing this.

And don't worry about the moaning, after 3 1/2 years of it we are oblivious biggrin