Privilege Insurance

[Herbie]

Anyone had any experience with Privilege Insurance? Just spoke to them regarding there supposed track day cover. They tell me they do not cover track days although when I purchased the policy I was told I was covered for track days!!!! I should have leistered to the rumours about Privilege. Although I have just spoke to the complaints department and they are willing to give me a refund in 7 days if I find an alternative insurer. I did point out to them that they do monitor there calls and I would like to listern to the call I made when I took the policy out.

[RobM]

I had a quote off them yesterday. The chap said they covered any track day, doesn't have to be a tvr one. Then I did the online quote at directline, and its was £200 less ?? Bizzare as I was told privilege was the high risk insurance part of direct line. Anyway, I rang directline & found their cover doesn't include track days. When i told em the privilege policy did, the said i'd been 'miss-informed' & no directline/privilege policy will cover track days unless you're an existing customer renewing the policy.... CHarming Edited by RobM on Tuesday 13th March 13:03

[Herbie]

It does seem the underwriters right hand does not know what the left hand is doing. Even when I phoned Tesco insurance, who seem to be the same underwriters, they said they cover track day insurance.

[deanb]

It could be that the munchkin you asked about 'Track days' looked up in his manual under 'Racing & Time Trials' I've got to believe that in insurance co's the customer service (ie cost-generating) people are even thicker / cheaper than the sales staff that are revenue-generating