Stupid house surveys
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illmonkey

Original Poster:

19,567 posts

221 months

Thursday 13th May 2010
quotequote all
I'm going through the process of buying a new place. All going well, mortgage in in good time etc. I've set everyone onto a date to work to (20th exchange, 21st completion). I phone the solicitors on Monday to see what is going down, to be told the surveys have only just been sent off and they can take upto 2 weeks in my area.

2 fecking weeks, less than 2 weeks before the completion date, what the feck are you doing?

It seems it's standard order to drag it all out over time to get it done, rather than asking me for the cash on day 1 and submitting everything at once.

Unless the survey arrives tomorrow, and everything is OK, we aren't going to move the date agreed. They can't apply to the mortgage company for the monies without the survey (why?), we can't exchange without the survey (fair enough). The bank needs 5 days to release the money from the date applied, no doubt by post which will add 1 or 2 more days onto that.

They could speed this whole process up by removing the need to mail letters, call me up and I'll pay with a debit card instantly so you can get on with it. Not write to me asking for a cheque (1 day), me getting home after the last post to write cheque and send (1 day), them getting it at 11am, adding the note to my file and then someone actioning it (1day). A 10 minute phone call and it could all be done.


Edited by illmonkey on Thursday 13th May 14:23

GTIR

24,741 posts

289 months

Thursday 13th May 2010
quotequote all
Er..

King Herald

23,501 posts

239 months

Thursday 13th May 2010
quotequote all
illmonkey said:
I'm pissed off with solicitors
Yes, they certainly don't seem to be in any hurry to get things done. Our last two moves/people promised us 5-6 weeks to get it all sorted. It took four months, both times.

They simply don't care. I assume they gave us their basic fixed price package, which probably loses them money, so we are right at the bottom of the importance pile.

schwarz993

286 posts

207 months

Thursday 13th May 2010
quotequote all
Solicitors, lenders... The whole house buying experience is a joke.

I'm due to complete on a flat tomorrow and the lender sent me a revised mortgage offer YESTERDAY.

scotal

8,751 posts

302 months

Thursday 13th May 2010
quotequote all
What surveys are you talking about? Valuations for mortgage purposes?
In which case there can't yet be a mortgage offer, or are you talking about solicitors queries?

scotal

8,751 posts

302 months

Thursday 13th May 2010
quotequote all
illmonkey said:
It seems it's standard order to drag it all out over time to get it done, rather than asking me for the cash on day 1 and submitting everything at once.
That doesn't make sense either.

Are you in Scotland perchance?


illmonkey

Original Poster:

19,567 posts

221 months

Thursday 13th May 2010
quotequote all
scotal said:
What surveys are you talking about? Valuations for mortgage purposes?
In which case there can't yet be a mortgage offer, or are you talking about solicitors queries?
Neither, I'm talking about searches. Queries have come back today, and mortgage has been approved and sent to the solicitors a week ago.

ETA: Not in Scotland. My point was, they should just take the money for everything and get on and do it.

Edited by illmonkey on Thursday 13th May 14:37

CraigW

12,248 posts

305 months

Thursday 13th May 2010
quotequote all
sounds all a bit wrong way round to me?

(and believe me I've had some complex sales and purchases as scotal will attest to biggrin )

good luck though, its a very stressful process.

scotal

8,751 posts

302 months

Thursday 13th May 2010
quotequote all
illmonkey said:
scotal said:
What surveys are you talking about? Valuations for mortgage purposes?
In which case there can't yet be a mortgage offer, or are you talking about solicitors queries?
Neither, I'm talking about searches. Queries have come back today, and mortgage has been approved and sent to the solicitors a week ago.

ETA: Not in Scotland. My point was, they should just take the money for everything and get on and do it.
Ah, right searches, not survey. Most searches are in the HIP, depending on your lender you might be able to take out indemnity insurance, have they checked that?

scotal

8,751 posts

302 months

Thursday 13th May 2010
quotequote all
CraigW said:
(and believe me I've had some complex sales and purchases as scotal will attest to biggrin )
If you could not move until my blood pressure stabilises it would be much appreciated.....

AMLK

407 posts

208 months

Thursday 13th May 2010
quotequote all
I completely sympathise with you. I could quite happily strangle lots of people at a certain mortgage company. We were meant to complete missives ages ago, so we can move on the 28th, but due to numberous cock ups by the mortgage people we are unlikely to complete this week. Normally we would have lost the property by now, but since the owners of the property we are buying have already completed on another house, then they would be screwed if they don't continue with us.

The longest hold up has been due to our survey too, everyone saying the one that has been done is fine, until yesterday when they decide it isn't good enough!!! The biggest cock up by them was sending the mortgage application to the wrong address!! They sent it to our house in England when we are currently living in Scotland! When we finally got the application (husband driving down overnight to pick it up)on the first page it said contact details ... SCOTLAND!!!!!!

This house buying lack is way too stressful!

illmonkey

Original Poster:

19,567 posts

221 months

Thursday 13th May 2010
quotequote all
scotal said:
illmonkey said:
scotal said:
What surveys are you talking about? Valuations for mortgage purposes?
In which case there can't yet be a mortgage offer, or are you talking about solicitors queries?
Neither, I'm talking about searches. Queries have come back today, and mortgage has been approved and sent to the solicitors a week ago.

ETA: Not in Scotland. My point was, they should just take the money for everything and get on and do it.
Ah, right searches, not survey. Most searches are in the HIP, depending on your lender you might be able to take out indemnity insurance, have they checked that?
Apparently the ones in the HIPS are not good enough for the exchange, I don't know what. My estate agent is as confused about it too.

If we didn't need these, I could exchange tomorrow.

How would indemnity insurance work with it?

Edited by illmonkey on Thursday 13th May 14:52

disco1

1,963 posts

241 months

Thursday 13th May 2010
quotequote all
The whole process is a joke. I am currently going through a house move and it seems everyone from lenders to solicitors to estate agents are doing their upmost to be slow/selfish. Don't they realise how hard it is from a customers point of view when they don't return calls or seem to give a cr*p.

The mortgage company are now saying that my choosen solictor are not on their approved panel anymore so will have to choose someone else!!! It turns out that the solictor is moving office location so rather than the lender changing the address on their system they simply remove them completely until the new details come in thus slowing down my move by a few weeks.

Stinks when you think this 'service' is costing me £8k all in.


scotal

8,751 posts

302 months

Thursday 13th May 2010
quotequote all
illmonkey said:
Apparently the ones in the HIPS are not good enough for the exchange, I don't know what. My estate agent is as confused about it too.
Weird that. You need to have a chat witht he lawyer to clarify. If you are using one of the conveyancing sheds, it could be that they have litle boxes to tick.

illmonkey said:
How would indemnity insurance work with it?
As i understand it (and therefore you'd need to double check) the insurance will mean the searches aren't done, and you/the solicitor/the lender's security are covered if something that would be covered by the search is found at a later date.

illmonkey

Original Poster:

19,567 posts

221 months

Thursday 13th May 2010
quotequote all
scotal said:
illmonkey said:
Apparently the ones in the HIPS are not good enough for the exchange, I don't know what. My estate agent is as confused about it too.
Weird that. You need to have a chat witht he lawyer to clarify. If you are using one of the conveyancing sheds, it could be that they have litle boxes to tick.

illmonkey said:
How would indemnity insurance work with it?
As i understand it (and therefore you'd need to double check) the insurance will mean the searches aren't done, and you/the solicitor/the lender's security are covered if something that would be covered by the search is found at a later date.
Interesting, I shall give them a call later.

And yes, I used a fixed price cheap one, as its well, cheap.

SJobson

13,594 posts

287 months

Thursday 13th May 2010
quotequote all
Most lenders don't accept insurance for searches, except on a remortgage.

Ikemi

8,610 posts

228 months

Thursday 13th May 2010
quotequote all
King Herald said:
illmonkey said:
I'm pissed off with solicitors
I assume they gave us their basic fixed price package, which probably loses them money, so we are right at the bottom of the importance pile.
This! However as I was a first time buyer and horrified at the thought of spending £1000+ on solicitors alone, I couldn't complain when our bill was £600-700 including searches - I think the actual solicitors bill came to £350!

This did mean we were put on hold several times, although Xmas and the snow in January didn't help. Our offer was accepted on the 25th November '09 and we moved in on the 26th February '10 smile

We also went with a first time buyer exclusive mortgage deal with RBS, which had some nice perks including no start up fee! Nationwide wanted ~£1K for the privilege of obtaining a mortgage from them!

We were caught out with stamp duty though frown

russ_a

4,706 posts

234 months

Thursday 13th May 2010
quotequote all
I bet the searches within the HIP are simply out of date. A decent solicitor would check this straight away and re-apply for the searches if required.

It's a false economy to use a cheap solicitor.


therealpigdog

2,592 posts

220 months

Thursday 13th May 2010
quotequote all
russ_a said:
It's a false economy to use a cheap solicitor.
This.

illmonkey

Original Poster:

19,567 posts

221 months

Friday 14th May 2010
quotequote all
russ_a said:
I bet the searches within the HIP are simply out of date. A decent solicitor would check this straight away and re-apply for the searches if required.

It's a false economy to use a cheap solicitor.
HIPs is only a month old, and has held up the buying already.

I seriously don't know what to believe, why would the HIPs have a search that isn't good enough, so the solicitors need to buy an other one?

The only thing I can think is for ajoining walls and the fact its in the middle of a leasehold.