Is warranty work guaranteed?
Discussion
I am having the last of my warranty work done this Sat (thanks Jools for your independent checks). The warranty has now run out but these faults (one of which is a leak - diagnosed over the phone as kick plate seal related) were reported just prior to this date.
My question is this: what if it still leaks days after the work is done or nothing to do with the kick plates am I entitled to some further investigations as part of my original warranty claim or is it down to the goodwill of the dealership.
My dealership is very good and I'm sure would do their best to help but I am interested to know my rights as a consumer.
Any advise gratefully received
Joanna
My question is this: what if it still leaks days after the work is done or nothing to do with the kick plates am I entitled to some further investigations as part of my original warranty claim or is it down to the goodwill of the dealership.
My dealership is very good and I'm sure would do their best to help but I am interested to know my rights as a consumer.
Any advise gratefully received
Joanna
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