Camerabox - still delivering?

[Gizmo!]

Just wondering if anyone in the wide PH world has ordered from Camerabox and had anything delivered recently?

Having used them before, I ordered a Tokina 12-24mm at a very good price at the end of November and it hasn't arrived yet - the website says it's out of stock, new stock expected 8th Jan (it was in stock when I ordered ) but they're not replying to my emails either.

My credit card was charged back in Nov... which isn't a problem if they actually deliver the thing. Should I be getting worried?

[cirks]

Why don't you phone them? There website says that email is the preferred method of contact but they have a phone number too. If the stock was delivered on the 8th (which, as you say, is what the website also states) then it may well not have got to you yet!

Then again, a company that charges a credit card before they can fulfil the order is a bit naughty......

[jon-]

Apparently camerabox did about 10mill online last year, and thanks to most of their stock being sourced from overseas (grey import) they probably one of the more profitable companies out there.

[Gizmo!]

I got my first lens from them so wasn't too worried about buying from them again.

Haven't been able to call them because of work - but I shouldn't need to!

[carlosfandango]

I know that complainants are more likely to use ratings than happy customers but the more recent feedback is grim.

http://www.reviewcentre.com/r159866_3_Camerabox_Lt...

[beano500]

carlosfandango said:

I know that complainants are more likely to use ratings than happy customers but the more recent feedback is grim.

http://www.reviewcentre.com/r159866_3_Camerabox_Lt...

And all the "positives" have a strangely similar ring about them

[jon-]

beano500 said:

carlosfandango said:

I know that complainants are more likely to use ratings than happy customers but the more recent feedback is grim.

http://www.reviewcentre.com/r159866_3_Camerabox_Lt...

And all the "positives" have a strangely similar ring about them

As you said, usually on a site like that you get more negative than positive but the sheer weight of negative reviews recently is somewhat worrying!

[MonkeyHanger]

I've heard too many stories of missing / photocopied instructions, crap service and cloned cards to use them. I also know someone who rarely uses his Credit Card but it was cloned within a week or 2 of placing a sizeable order with them.

[james_tigerwoods]

I've used them and they've delivered within a few days as expected - Admittedly, I read the reviews after I ordered from them...

[jon-]

MonkeyHanger said:

I've heard too many stories of missing / photocopied instructions, crap service and cloned cards to use them. I also know someone who rarely uses his Credit Card but it was cloned within a week or 2 of placing a sizeable order with them.

Perhaps that's how the MD has a lovely Aston

If anyone gets through to them via the phone please update the thread.

[MonzaEvo]

I was set to purchase a 7D body from them....... but i'm glad i found this thread useful.

Looks like Jessops might well have the best deal at present.... £1249

Rgds

[jon-]

MonzaEvo said:

I was set to purchase a 7D body from them....... but i'm glad i found this thread useful.

Looks like Jessops might well have the best deal at present.... £1249

Rgds

FWIW If you're going to buy from Jessops they're about to move on price and put the Canon range up.

[cirks]

MonzaEvo said:

Looks like Jessops might well have the best deal at present.... £1249 Rgds

Warehouse Express 1244

[Gizmo!]

MonkeyHanger said:

I've heard too many stories of missing / photocopied instructions, crap service and cloned cards to use them. I also know someone who rarely uses his Credit Card but it was cloned within a week or 2 of placing a sizeable order with them.

As I said - used them before with no problems.

But it's interesting that my card was cloned last month, after 10+ years of it never happening...

[paul911]

cirks said:

MonzaEvo said:

Looks like Jessops might well have the best deal at present.... £1249 Rgds

Warehouse Express 1244

Ebay £1105

[LivinLaVidaLotus]

jon- said:

MonzaEvo said:

I was set to purchase a 7D body from them....... but i'm glad i found this thread useful.

Looks like Jessops might well have the best deal at present.... £1249

Rgds

FWIW If you're going to buy from Jessops they're about to move on price and put the Canon range up.

8% Quidco as well (or it was on mine).

[jon-]

paul911 said:

cirks said:

MonzaEvo said:

Looks like Jessops might well have the best deal at present.... £1249 Rgds

Warehouse Express 1244

Ebay £1105

That will most likely be a grey import if that's of concern.

[james_tigerwoods]

paul911 said:

cirks said:

MonzaEvo said:

Looks like Jessops might well have the best deal at present.... £1249 Rgds

Warehouse Express 1244

Ebay £1105

Personally I wouldn't use ebay for anything new and expensive, but that's just me...

[cirks]

james_tigerwoods said:

Personally I wouldn't use ebay for anything new and expensive, but that's just me...

Not just you

paul911 said:

cirks said:

Warehouse Express 1244

Ebay £1105

Um....another company dealing in grey imports which provides no contact details other than an email address, do not accept credit cards, have to provide UK converters etc etc. The deal doesn't look quite so attractive when these 'minor' issues are taken into account compared with proper suppliers like WEX and Jessops...

[Barry Ashcroft]

Ordered a TZ7 from them last week at 5.40 was delivered next day at 9.05 thats what I call service but after reading this I will keep an eye on my cc statement