What Is This Country Coming To?

[st_files]

http://news.bbc.co.uk/1/hi/england/merseyside/8404...

Now dont get me wrong, no one should have to put up with verbal abuse....but for the CPS to take it to court? Surely this could/should have been dealt with by the local PC???

[EDLT]

If she did cause them to lose 80% of their customers then its quite serious imo. Would the hoteliers be able to claim for damages?