Name and Shame Policy
Author
Discussion

Ian 67

Original Poster:

5 posts

202 months

Thursday 19th November 2009
quotequote all
After agreeing to ph's Terms and Conditions it was a little dissappointing to be informed of a "Not Name and Shame Policy" concerning second hand car dealers of ill repute.


However it is believed the dealer in question has crossed the line from returning a 'botched' car under warranty to returning an 'unsafe' car under warranty. And this is not for the first time.
I am in 'commmunicardo' with the local Trading Standards office with assistance from the government's Trading Standards Institute to find precisely where that line is drawn.

If that line becomes defined I intend to ask the mods. whether this goes beyond the Name and Shame Policy in the public interest.

10 Pence Short

32,880 posts

246 months

Thursday 19th November 2009
quotequote all
Why should PH leave itself open to civil court action because you are dissatisfied with a company?

If you eventually reach a settlement with the used car dealer and they do not or cannot dispute the 'facts' you want to talk about, then it's fair to 'name and shame'.

MarJay

2,180 posts

204 months

Thursday 19th November 2009
quotequote all
Pistonheads makes money. I'd guess, only enough to pay the couple of full time employees they have. Someone suing them for libel will cost them money. No money - no pay - no PH.

Simples.

Mr Will

13,719 posts

235 months

Thursday 19th November 2009
quotequote all
Ted explained this better than I ever could, see the sticky here: http://www.pistonheads.com/gassing/topic.asp?h=0&a...

Ian 67

Original Poster:

5 posts

202 months

Thursday 19th November 2009
quotequote all
OK I agree to some of the sentiments of PetrolTed which is why I accept deletion of the thread which contained names and businesses. But ...

My first post (above) still applies....there is a car out there (not mine) which cannot be used because it's faulty and dangerous and the dealer refuses to look at it and he advertises on this site.
There is no libel where there is 'fair comment'.

Mr Will

13,719 posts

235 months

Thursday 19th November 2009
quotequote all
Ian 67 said:
OK I agree to some of the sentiments of PetrolTed which is why I accept deletion of the thread which contained names and businesses. But ...

My first post (above) still applies....there is a car out there (not mine) which cannot be used because it's faulty and dangerous and the dealer refuses to look at it and he advertises on this site.
There is no libel where there is 'fair comment'.
The main point is that it would take a very expensive court case to prove fair comment, which we don't want to have to pay for and I'm sure you don't either.

Once fair comment has been proved (by a trading standards case or whatever) then that is a different matter. At the moment "fair comment" is just your opinion.

tubbystu

3,846 posts

289 months

Thursday 19th November 2009
quotequote all
Ian 67 said:
After agreeing to ph's Terms and Conditions it was a little dissappointing to be informed of a "Not Name and Shame Policy" concerning second hand car dealers of ill repute.
Which bit do you not think was clear enough ?

Posting rules said:
When using this website you agree not to:

Name companies or individuals in relation to accusations of malpractice, fraud or other criminal or civil offences.

Ian 67

Original Poster:

5 posts

202 months

Friday 20th November 2009
quotequote all
...I accept deletion of the thread which contained names and businesses. But ...
My first post (above) still applies...
Is that clear enough...

A few years ago this same dealer handed over a Mustang to an unsuspecting punter who crashed it due to a defective braking system. Was he a ph punter and was anything published on ph at the time as the dealer would not have been "named and shamed" on this site.
Is that clear enough...

Edited by Ian 67 on Friday 20th November 14:31

ThatPhilBrettGuy

11,810 posts

269 months

Friday 20th November 2009
quotequote all
Are you some public information bloke from the Netherlands? Are you sure this isn't some personal vendetta against the company?

Ian 67

Original Poster:

5 posts

202 months

Friday 20th November 2009
quotequote all
No and No as in yes I am sure there is no vendetta



Edited by Ian 67 on Friday 20th November 14:59