ARRRRGH!!! RROD. :(
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Discussion

Anatol

Original Poster:

1,392 posts

263 months

Wednesday 22nd July 2009
quotequote all
And the 360 is over 3 years old.

Here, Mr Micro$oft, why don't you let *me* pay for the repairs to the product which has failed due to your admitted design flaw...

  • grump*

Oakey

27,981 posts

245 months

Thursday 23rd July 2009
quotequote all
Happened to me too;

http://www.pistonheads.com/gassing/topic.asp?h=0&a... - MS won't replace

What did they say to you?

When I check online it says 'Standard Warranty Expired: 1/4/08'

What I want to know is if this means the 12 month warranty, because if so it should still be covered for RRoD. That can't be expiration of the 3 year warranty because it'd have to start in April 05 and the 360 wasn't even out then.

Weaver

107 posts

215 months

Thursday 23rd July 2009
quotequote all
Just fix it yourself. I did mine 18 months ago and it has been running sweet eversince, just got a fixing kit on ebay.

You need to pick up some extra bits too, maplins has everything you need (or of you look harder than me there is probably someone on ebay selling everything in 1). Takes about 20 minutes to do it.

http://cgi.ebay.co.uk/XBOX-360-X-CLAMP-RROD-3-RED-...

As_Bo

103 posts

206 months

Thursday 23rd July 2009
quotequote all
Get a PS3 smile

ih8thisname

2,699 posts

229 months

Thursday 23rd July 2009
quotequote all
As_Bo said:
Get a PS3 smile
fk off. smile

Edited by ih8thisname on Thursday 23 July 13:48

As_Bo

103 posts

206 months

Thursday 23rd July 2009
quotequote all
haha

sidaorb

5,595 posts

235 months

Thursday 23rd July 2009
quotequote all
As_Bo said:
haha
What is it with these fking fanboys, go and play with your Barbie dolls..........on the motorway!



Edited by sidaorb on Thursday 23 July 17:41

Anatol

Original Poster:

1,392 posts

263 months

Thursday 23rd July 2009
quotequote all
Oakey said:
Happened to me too;

http://www.pistonheads.com/gassing/topic.asp?h=0&a... - MS won't replace

What did they say to you?

When I check online it says 'Standard Warranty Expired: 1/4/08'

What I want to know is if this means the 12 month warranty, because if so it should still be covered for RRoD. That can't be expiration of the 3 year warranty because it'd have to start in April 05 and the 360 wasn't even out then.
My online was "Extended Warranty Expired" - with a date 3 yrs from purchase. £80-odd gets me it fixed, and a new 12 month warranty, which I fancied more than doing it myself.

I may get a PS3, as there are now exactly 2 titles that I might play on it. Except one of them isn't out yet, and the other one is coming out on 360 shortly. When I absolutely *have* to start buying films on Blu-ray maybe. A good mate works for SCEE, and I've been asking him every time I see him, "Any must have's yet? Time for me to get a PS3 then?" and thus far he's said "Nah, not really."

smile

Tol

As_Bo

103 posts

206 months

Thursday 23rd July 2009
quotequote all
sidaorb said:
As_Bo said:
haha
What is it with these fking fanboys, go and play with your Barbie dolls..........on the motorway!



Edited by sidaorb on Thursday 23 July 17:41
I'm so sorry for saying- haha in your presence oh mighty big boss man lord of all below Mr Sidaorb. Think you will find I am new and not a troll or whatever crap names you have. I bow down to you oh mighty lord.

Digby

8,352 posts

275 months

Thursday 23rd July 2009
quotequote all
Weaver said:
Just fix it yourself. I did mine 18 months ago and it has been running sweet eversince, just got a fixing kit on ebay.

You need to pick up some extra bits too, maplins has everything you need (or of you look harder than me there is probably someone on ebay selling everything in 1). Takes about 20 minutes to do it.

http://cgi.ebay.co.uk/XBOX-360-X-CLAMP-RROD-3-RED-...
Still a lottery I'm afraid.I have 2 dead x-clamped machines as proof.Results vary from one machine to another.I had
just as good results using a heat gun on my motherboard tbh.It will also take some people an hour and 20 minutes
just to open the xbox case, let alone remove the standard clamps, put paste on, fit the washers/screws and rebuild! biggrin

paul26982

3,850 posts

247 months

Thursday 23rd July 2009
quotequote all
TAKEN FROM ANOTHER FORUM IM ON.

Here is a nice little guide on how to get Microsoft to repair your out of warranty/ second hand bought 360 (Bought Broken on eBay). Now, I always say that the X-Clamp fix isn't a permanent solution. My advice, is to bit the bullet and send in the xbox to get it fixed, the right way.

Here we go

1) Call up Xbox Support - 1-800-4-MY-XBOX or 1-800-469-9269

2) You will hear the annoying lady talk, and she gives you some "departments" to choose from. One would think that since you want to get your 360 repaired, you would choose the repair center, right? WRONG!! Pick Technical Support. The repair center wont re-register your 360 without the previous owner information.

3) Go through the options until you get to a live agent. When he answers, the key is what to say. This is what I always say;

"I recently purchased a Xbox 360 second hand and would like to register it in my name."

I suggest you do not mention it has red ring! He should say okay, he will get information from you, put you on hold, and then it should be done! BAM! It should now be registered to you!

4) Now that doesn't get it repaired, so the next step is to go to xbox website

(since there are no outside links I wont give you the address, but it is easy to figure out xbox; than something many sites have after the address...)

Choose xbox support -> Repair console (under console management on the support page) -> Register a new console -> fill in the same information you gave the agent.

When you select done, you should go to the repair page where you can select how you want to get the console to them, this part is self explanatory. You did it!




Just make sure you have a warranty sticker on it! Any kind will do! Doesn't matter if it is modded, or you tried the X-Clamp fix. They will fix it as long as there is a sticker!

(I have heard people say they sent them in with not warranty sticker and they got repaired, so if you don't have a sticker, it is worth a shot to send it in!)

Oakey

27,981 posts

245 months

Saturday 25th July 2009
quotequote all
Anatol said:
Oakey said:
Happened to me too;

http://www.pistonheads.com/gassing/topic.asp?h=0&a... - MS won't replace

What did they say to you?

When I check online it says 'Standard Warranty Expired: 1/4/08'

What I want to know is if this means the 12 month warranty, because if so it should still be covered for RRoD. That can't be expiration of the 3 year warranty because it'd have to start in April 05 and the 360 wasn't even out then.
My online was "Extended Warranty Expired" - with a date 3 yrs from purchase. £80-odd gets me it fixed, and a new 12 month warranty, which I fancied more than doing it myself.

Tol
Just a word of warning. If you pay Microsoft £80+ to fix it, even though it comes with another 12 months warranty this does not give it another 3 years for RRoD. I pressed them on this numerous times when they were trying to convince me why it was better to pay them to fix it rather than buy another and they repeatedly told me that 12 month warranty doesn't include any additional cover for RRoD like a new 360 would. So if you pay them to fix it and you get RRoD after 12 months, you're screwed.

Anatol

Original Poster:

1,392 posts

263 months

Saturday 25th July 2009
quotequote all
Thanks for that. TBH, I paid £280 for 3 1/2 years of 360 use, and it was money well spent. Spending £80 for another 12 months is still good bang for buck by my count. And I imagine it's pretty unlikely that the new parts being used in new machines and repairs will have the same failure rate - M$ won't want to have to do another climb-down, the bad publicity and cost hurt them enough last time...

Tol

sidaorb

5,595 posts

235 months

Saturday 25th July 2009
quotequote all
Anatol said:
Thanks for that. TBH, I paid £280 for 3 1/2 years of 360 use, and it was money well spent. Spending £80 for another 12 months is still good bang for buck by my count. And I imagine it's pretty unlikely that the new parts being used in new machines and repairs will have the same failure rate - M$ won't want to have to do another climb-down, the bad publicity and cost hurt them enough last time...

Tol
Spend £99 from Asda or similar, get 3 years RROD cover, then sell knackered machine on ebay £15, also sell separately, new controller £20, power unit £20, leads £5 thats £60 back, so will only cost you £39 for new console!

Oakey

27,981 posts

245 months

Saturday 25th July 2009
quotequote all
Anatol said:
Thanks for that. TBH, I paid £280 for 3 1/2 years of 360 use, and it was money well spent. Spending £80 for another 12 months is still good bang for buck by my count. And I imagine it's pretty unlikely that the new parts being used in new machines and repairs will have the same failure rate - M$ won't want to have to do another climb-down, the bad publicity and cost hurt them enough last time...

Tol
Hahahahahaha, oh god, if only that was true. The entire reason this debacle is still ongoing is because they just patch the broken ones up and send them out again so they can fail with the same problem further down the line. There are people out there on their 6th or 7th replacement. Microsoft haven't been honest about the RRoD issue claiming something like only 5% of 360's have suffered from it when in reality it's supposed to be more like 33%.

you might think £280 for 3 1/2 years of gaming is okay but really, it's not. you're just lucky it's only happened to you now, more unfortunate people have had nothing but constant trouble. What pisses me off is that someone else could have their 360 replaced infinitely in that 3 year period, yet someone else might have no issues for the first three years and then the moment they do they're no longer entitled to a free repair. It stinks. I'll be on my 3rd Xbox in a 3 year period, so I don't really think an average ifespan of 12-18 months is acceptable.

Neil_H

15,418 posts

280 months

Saturday 25th July 2009
quotequote all
Mine has just died today. It had been coming for some time but today rebooting doesn't fix it.

I'm off to buy an Elite tomorrow mad