Sound card installation problems

[GAZ_3884]

I'm trying to install a Creative SoundBlaster Live into my girlfriend's computer. It meets all the specs and has WinXP on it (drivers ARE compatible with XP) but it won't recognise it.

Windows picks up the new hardware on bootup and even correctly identifies it, but when it comes to the stage where it would normally install drivers, instead it says there has been an error: 'The data is invalid'.

I've tried switching the PCI slots and taking out other hardware, so it can't be an IRQ clash or a specific slot problem. And the card is fine. In fact the same error comes up when I try to install the drivers for the soundcard built-in with the motherboard.

I'm drawing a blank here guys... anyone got any ideas please?!?!?!?!?!?!

G

[stc_bennett]

WinXP i think has autherised drivers, i think there is an option to turn off this.

When you installed it did it give you a dialogue box asking this driver is not certified by microsoft are you sure you want to use it? (yes/no)

steve

[GAZ_3884]

stc_bennett said:

WinXP i think has autherised drivers, i think there is an option to turn off this. When you installed it did it give you a dialogue box asking this driver is not certified by microsoft are you sure you want to use it? (yes/no) steve

No it didn't even get that far... The driver should be authorised by Microsoft - it's XP compatible and I've checked both MS and Creative...

[GAZ_3884]

By the way I've got all the latest Creative drivers as well...

Really struggling for clues!!

[FourWheelDrift]

I can't think of a solution, yet.

But it should work as I installed a Sound Blaster Live Value (the cheap one) in an XP machine here with no problems.

Have you tried booting the PC with the SoundBlaster CD in the drive to start as soon as the HW is detected?

[stc_bennett]

Are the system Biossetup correctly,

Automatic PCI setup
Update ESCD
Pnp Support Enabled

Onboard Sound card been Disable?? or old drivers been removed?


Last resort Is the power supply good enough to support all your addons?? Like USB, Number harddrives Number Optical Drives. if you are close to thed limit on the power supply it may go awol.

My comp went awol when i installed a new graphics card, it was throwing errors at me all the time.

steve