Sound card installation problems

Sound card installation problems

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Discussion

GAZ_3884

Original Poster:

457 posts

263 months

Monday 15th December 2003
quotequote all
I'm trying to install a Creative SoundBlaster Live into my girlfriend's computer. It meets all the specs and has WinXP on it (drivers ARE compatible with XP) but it won't recognise it.

Windows picks up the new hardware on bootup and even correctly identifies it, but when it comes to the stage where it would normally install drivers, instead it says there has been an error: 'The data is invalid'.

I've tried switching the PCI slots and taking out other hardware, so it can't be an IRQ clash or a specific slot problem. And the card is fine. In fact the same error comes up when I try to install the drivers for the soundcard built-in with the motherboard.

I'm drawing a blank here guys... anyone got any ideas please?!?!?!?!?!?!

G

stc_bennett

5,252 posts

278 months

Monday 15th December 2003
quotequote all
WinXP i think has autherised drivers, i think there is an option to turn off this.

When you installed it did it give you a dialogue box asking this driver is not certified by microsoft are you sure you want to use it? (yes/no)

steve

GAZ_3884

Original Poster:

457 posts

263 months

Monday 15th December 2003
quotequote all
stc_bennett said:
WinXP i think has autherised drivers, i think there is an option to turn off this.

When you installed it did it give you a dialogue box asking this driver is not certified by microsoft are you sure you want to use it? (yes/no)

steve


No it didn't even get that far... The driver should be authorised by Microsoft - it's XP compatible and I've checked both MS and Creative...

GAZ_3884

Original Poster:

457 posts

263 months

Monday 15th December 2003
quotequote all
By the way I've got all the latest Creative drivers as well...

Really struggling for clues!!

FourWheelDrift

90,138 posts

295 months

Monday 15th December 2003
quotequote all
I can't think of a solution, yet.

But it should work as I installed a Sound Blaster Live Value (the cheap one) in an XP machine here with no problems.

Have you tried booting the PC with the SoundBlaster CD in the drive to start as soon as the HW is detected?

stc_bennett

5,252 posts

278 months

Monday 15th December 2003
quotequote all
Are the system Biossetup correctly,

Automatic PCI setup
Update ESCD
Pnp Support Enabled

Onboard Sound card been Disable?? or old drivers been removed?


Last resort Is the power supply good enough to support all your addons?? Like USB, Number harddrives Number Optical Drives. if you are close to thed limit on the power supply it may go awol.

My comp went awol when i installed a new graphics card, it was throwing errors at me all the time.

steve