Z4MC bought with fake CSL's through AUC
Discussion
I've recently bought an otherwise very nice Z4MC, that has fake CSL's on it.
When I bought the car, at a main dealer through the BMW AUC system, I wasn't even aware that such a wheel existed. It's identical to the real thing, just missing a small BMW embossed stamp.
Since identifying them as fake, I was presuming that BMW XXXX would want to do something about it, as they shouldn't really be selling approved used BM's with aftermarket parts on them.
But, I've since spoken to the sales manager who said:
1. The advert did not state they were CSL's (can't remember, and didn't think I'd need a screen shot)
2. Doesn't matter anyway as his 1 year warranty will not cover wheels, and they've passed the AUC check (visual inspection)
3. He'll buy the car back if I'm not happy.
I'm stunned really. The BMW garage wouldn't buy my FBMWSH Mini because it had aftermarket front pads on it "we can't sell anything with non-BMW parts" and yet are happy to sell a car with fake BBS wheels on it.
What next? My local BMW dealer said they wouldn't touch the wheels if something went wrong with them, and I've paid a BMW premium (over a private sale) as I believed I was getting the wheels I wanted already on the car.
When I bought the car, at a main dealer through the BMW AUC system, I wasn't even aware that such a wheel existed. It's identical to the real thing, just missing a small BMW embossed stamp.
Since identifying them as fake, I was presuming that BMW XXXX would want to do something about it, as they shouldn't really be selling approved used BM's with aftermarket parts on them.
But, I've since spoken to the sales manager who said:
1. The advert did not state they were CSL's (can't remember, and didn't think I'd need a screen shot)
2. Doesn't matter anyway as his 1 year warranty will not cover wheels, and they've passed the AUC check (visual inspection)
3. He'll buy the car back if I'm not happy.
I'm stunned really. The BMW garage wouldn't buy my FBMWSH Mini because it had aftermarket front pads on it "we can't sell anything with non-BMW parts" and yet are happy to sell a car with fake BBS wheels on it.
What next? My local BMW dealer said they wouldn't touch the wheels if something went wrong with them, and I've paid a BMW premium (over a private sale) as I believed I was getting the wheels I wanted already on the car.
Did the advert mention the changed wheels? Or did it not mention the wheels and just show a photo of the car? I do agree that if they didn't mention they were "genuine CSL wheels" you don't have any comeback.
However, if the wheels are not TUV-marked or E-marked or whatever the regulatory thing is for wheels, could there be comeback against BMW? e.g. a BMW "Approved Used Car" check may say "the car has BMW approved parts" or similar, and I would imagine this could cause a contractual issue to follow up on.
However, if the wheels are not TUV-marked or E-marked or whatever the regulatory thing is for wheels, could there be comeback against BMW? e.g. a BMW "Approved Used Car" check may say "the car has BMW approved parts" or similar, and I would imagine this could cause a contractual issue to follow up on.
Edited by john_p on Monday 11th May 15:19
john_p said:
Did the advert mention the changed wheels? Or did it not mention the wheels and just show a photo of the car? I do agree that if they didn't mention they were "genuine CSL wheels" you don't have any comeback.
However, if the wheels are not TUV-marked or E-marked or whatever the regulatory thing is for wheels, could there be comeback against BMW? e.g. a BMW "Approved Used Car" check may say "the car has BMW approved parts" or similar, and I would imagine this could cause a contractual issue to follow up on.
He claims it didn't mention the wheels, and I can't remember. Even so, to sell it with virtually indistinguishable fake BMW wheels through the AUC system is disingenuous, if not actually against their rules.However, if the wheels are not TUV-marked or E-marked or whatever the regulatory thing is for wheels, could there be comeback against BMW? e.g. a BMW "Approved Used Car" check may say "the car has BMW approved parts" or similar, and I would imagine this could cause a contractual issue to follow up on.
Edited by john_p on Monday 11th May 15:19
I'm presuming that the replicas (which I gather are BBS) carry the necessary safety stamps as they're being sold quite openly across the UK.
Raify said:
john_p said:
Did the advert mention the changed wheels? Or did it not mention the wheels and just show a photo of the car? I do agree that if they didn't mention they were "genuine CSL wheels" you don't have any comeback.
However, if the wheels are not TUV-marked or E-marked or whatever the regulatory thing is for wheels, could there be comeback against BMW? e.g. a BMW "Approved Used Car" check may say "the car has BMW approved parts" or similar, and I would imagine this could cause a contractual issue to follow up on.
He claims it didn't mention the wheels, and I can't remember. Even so, to sell it with virtually indistinguishable fake BMW wheels through the AUC system is disingenuous, if not actually against their rules.However, if the wheels are not TUV-marked or E-marked or whatever the regulatory thing is for wheels, could there be comeback against BMW? e.g. a BMW "Approved Used Car" check may say "the car has BMW approved parts" or similar, and I would imagine this could cause a contractual issue to follow up on.
Edited by john_p on Monday 11th May 15:19
I'm presuming that the replicas (which I gather are BBS) carry the necessary safety stamps as they're being sold quite openly across the UK.
Was that the red one they had up for sale on the AUC a while back or another one?
Its not the end of world I'm sure they look better than the OEMs anyway. I would probably buy some real ones and sell the fakes on ebay. Look on the brightside at least the tyres will be a straight swap so your in a better position than if it came with 18" OEMs. I am thinking about changing too just waiting til my tyres are not so new.
Its not the end of world I'm sure they look better than the OEMs anyway. I would probably buy some real ones and sell the fakes on ebay. Look on the brightside at least the tyres will be a straight swap so your in a better position than if it came with 18" OEMs. I am thinking about changing too just waiting til my tyres are not so new.
If you're not happy with the wheels then I'd suggest you return the car to them for a refund, then get another one somewhere else.
It doesn't sound like they care particularly, and so probably aren't going to do anything about it.
Do they sell AUC cars as "100% BMW parts"? If not, then you've effectively accepted that you're happy with the wheels when you agreed to buy the car. If they weren't advertised as genuine CSL wheels then you've not really got an argument, unfortunately.
Good luck with it though!
It doesn't sound like they care particularly, and so probably aren't going to do anything about it.
Do they sell AUC cars as "100% BMW parts"? If not, then you've effectively accepted that you're happy with the wheels when you agreed to buy the car. If they weren't advertised as genuine CSL wheels then you've not really got an argument, unfortunately.
Good luck with it though!
I'm a little surprised the car was sold with CSL wheels even if they were original. BMW dalers will only supply replacement CSL wheels to those who can prove ownership of a CSL - I know, I wanted to replace a kerbed one a couple of years ago and had to produce my V5.
Sounds a little like double standards to me, I'd ask for your money back.
Sounds a little like double standards to me, I'd ask for your money back.
Approved used cars are given the multi-point inspection, and any parts that are identified as requiring replacement are replaced with the genuine BMW part.
I don't think I've ever seen anything that says every part on an approved used cars will be a genuine BMW item.
It would cost a fortune and take their mechanics hours on end to check and prepare each car.
I don't think I've ever seen anything that says every part on an approved used cars will be a genuine BMW item.
It would cost a fortune and take their mechanics hours on end to check and prepare each car.
Raify said:
I've recently bought an otherwise very nice Z4MC, that has fake CSL's on it.
When I bought the car, at a main dealer through the BMW AUC system, I wasn't even aware that such a wheel existed. It's identical to the real thing, just missing a small BMW embossed stamp.
Since identifying them as fake, I was presuming that BMW XXXX would want to do something about it, as they shouldn't really be selling approved used BM's with aftermarket parts on them.
But, I've since spoken to the sales manager who said:
1. The advert did not state they were CSL's (can't remember, and didn't think I'd need a screen shot)
2. Doesn't matter anyway as his 1 year warranty will not cover wheels, and they've passed the AUC check (visual inspection)
3. He'll buy the car back if I'm not happy.
I'm stunned really. The BMW garage wouldn't buy my FBMWSH Mini because it had aftermarket front pads on it "we can't sell anything with non-BMW parts" and yet are happy to sell a car with fake BBS wheels on it.
What next? My local BMW dealer said they wouldn't touch the wheels if something went wrong with them, and I've paid a BMW premium (over a private sale) as I believed I was getting the wheels I wanted already on the car.
They are truly "Fake" CSL's - which I am certain of. If your selling dealer has offered to buy the car back for what you paid bite his hand off & get your money back. Their are other underlying reasons for a Main BMW Dealer to make that offer... They know other things about your car that you have yet to discover.When I bought the car, at a main dealer through the BMW AUC system, I wasn't even aware that such a wheel existed. It's identical to the real thing, just missing a small BMW embossed stamp.
Since identifying them as fake, I was presuming that BMW XXXX would want to do something about it, as they shouldn't really be selling approved used BM's with aftermarket parts on them.
But, I've since spoken to the sales manager who said:
1. The advert did not state they were CSL's (can't remember, and didn't think I'd need a screen shot)
2. Doesn't matter anyway as his 1 year warranty will not cover wheels, and they've passed the AUC check (visual inspection)
3. He'll buy the car back if I'm not happy.
I'm stunned really. The BMW garage wouldn't buy my FBMWSH Mini because it had aftermarket front pads on it "we can't sell anything with non-BMW parts" and yet are happy to sell a car with fake BBS wheels on it.
What next? My local BMW dealer said they wouldn't touch the wheels if something went wrong with them, and I've paid a BMW premium (over a private sale) as I believed I was getting the wheels I wanted already on the car.
Trust me.
If the dealer didnt advertise them as genuine and they pass the AUC tests what is the issue?
A little bit of caveat emptor I think, you need to take some responsibility here, seems to me you didnt ask or check them therefore you couldnt have been that bothered about non standard wheels.
If the dealer hasnt "passed them off" then I dont see what your complaint actually is?
S
A little bit of caveat emptor I think, you need to take some responsibility here, seems to me you didnt ask or check them therefore you couldnt have been that bothered about non standard wheels.
If the dealer hasnt "passed them off" then I dont see what your complaint actually is?
S
I wouldn't be happy with non-genuine wheels on a car bought from a BMW dealer. I've discussed a px with BMW dealers many times before and they have always made it clear they wouldn't sell a car with (for example) a non BMW (or ACS) exhaust system - I had an Eisenmann one fitted at the time. If I'd had non approved wheels then the story would have been the same.
I think the problem here arises because you assume there to be nothing fake/non-OEM on the car as it's being sold as a BMW AUC.
It would have been the same had it had some aero kit fitted - you'd assume it was genuine unless told otherwise.
Although saying that, I did double-check that mine were genuine with the previous owner as well as the dealer
It would have been the same had it had some aero kit fitted - you'd assume it was genuine unless told otherwise.
Although saying that, I did double-check that mine were genuine with the previous owner as well as the dealer
skeeterm5 said:
If the dealer didnt advertise them as genuine and they pass the AUC tests what is the issue?
A little bit of caveat emptor I think, you need to take some responsibility here, seems to me you didnt ask or check them therefore you couldnt have been that bothered about non standard wheels.
If the dealer hasnt "passed them off" then I dont see what your complaint actually is?
S
The issue is that I now have to figure out what wheels are on the car + inform my insurance company. I'll bet they don't even know what the wheels are.A little bit of caveat emptor I think, you need to take some responsibility here, seems to me you didnt ask or check them therefore you couldnt have been that bothered about non standard wheels.
If the dealer hasnt "passed them off" then I dont see what your complaint actually is?
S
If you were admiring the wheels with the salesman on the BMW forecourt and he said "The CSL wheels suit it don't they?" would you assume they were genuine CSL's? I didn't even know that replicas existed when I was purchasing and if it wasn't for the internet and a friend with an M3 CSL I would be none the wiser.
The AUC test is only a road test and a visual check for defects. I don't even know if the wheels are TUV approved / fit for purpose.
Raify said:
I'm presuming that the replicas (which I gather are BBS) carry the necessary safety stamps as they're being sold quite openly across the UK.
BBS make the OEM wheel, they don't make that wheel for anyone else other than BMW and you can only get that BBS wheel through BMW, so if they have BBS stamped on them then they are genuine CSL wheels.
I agree that they should not have sold the car with replica wheels, they are not allowed to sell an AUC with replicas either, nor with an aftermarket wheel even if it is a BBS at twice the price of BMW wheels, however, they have offered you a refund and they don't need to do anymore than that, it is now down to you to accept that or accept the car with the wheels.
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