Asking for payment of goods sent out 11 months ago?
Discussion
I'm not sure which forum this should be in but....
I ordered some clothes online in February 2008. Payment was taken at the time (although stupidly I didn't check the exact amount)and as one of the items that I ordered was out of stock, they sent me the remaining items immediately and the out of stock item followed at the beginning of May (it had actually slipped my mind I had ordered it anyway!)
Anyway, long story short, a letter landed on my doormat today saying that I owe £28 for the item that was sent out late as "although at the time of ordering we did get authorisation from your card issuer, when the payment was requested there was a problem" why they didnt bring this up at the time I don't know!
I have checked my bank account and some money was definitely taken out by the company in February 2008, but I'm not sure if it actually covered the whole amount or the amount minus the outstanding item as I don't have an itemised bill - which I will be asking them for in due course.
If I owe the money I am happy to pay it, but I was wondering if anyone knew what the legalities are for asking for outstanding money more than a year after an order was placed?
Thanking you all!
I ordered some clothes online in February 2008. Payment was taken at the time (although stupidly I didn't check the exact amount)and as one of the items that I ordered was out of stock, they sent me the remaining items immediately and the out of stock item followed at the beginning of May (it had actually slipped my mind I had ordered it anyway!)
Anyway, long story short, a letter landed on my doormat today saying that I owe £28 for the item that was sent out late as "although at the time of ordering we did get authorisation from your card issuer, when the payment was requested there was a problem" why they didnt bring this up at the time I don't know!
I have checked my bank account and some money was definitely taken out by the company in February 2008, but I'm not sure if it actually covered the whole amount or the amount minus the outstanding item as I don't have an itemised bill - which I will be asking them for in due course.
If I owe the money I am happy to pay it, but I was wondering if anyone knew what the legalities are for asking for outstanding money more than a year after an order was placed?
Thanking you all!
Edited by TomE on Wednesday 8th April 19:08
If you owe it - pay it.
If you don't - don't pay it.
If there's an error somewhere - ring them and sort it out.
If you want to get some thing on credit and not pay, visit www.imadolescrounginggit.com
HTH
If you don't - don't pay it.
If there's an error somewhere - ring them and sort it out.
If you want to get some thing on credit and not pay, visit www.imadolescrounginggit.com
HTH
svm said:
If you owe it - pay it.
If you don't - don't pay it.
If there's an error somewhere - ring them and sort it out.
If you want to get some thing on credit and not pay, visit www.imadolescrounginggit.com
HTH
Eh?! Get over yourself. If you don't - don't pay it.
If there's an error somewhere - ring them and sort it out.
If you want to get some thing on credit and not pay, visit www.imadolescrounginggit.com
HTH
I have already said I will pay it if its owed, and it wasn't bought on f
king credit you tosser it was paid for by maestro, which is why I'm now querying whether its legal for them to request payment for an item that was sent to me 11 months ago as I no longer have the original invoice and they haven't as yet sent a copy out to me so I can't see for myself whether it IS actually owed.I have never bought anything on credit that I know I cannot pay back. In fact, at the moment I don't have one single item on credit or a credit card for that matter so I would respectfully ask you to shove your sanctimonious comments and assumptions up your arse.
Rant over.
Could anybody else a bit more knowledgeable help me out with the legal question please?
Thanks.
I would query it. Ask them for a statement of their account, goods sent and received along with monies they have received. Mention that it is your understanding you have fully paid them. 11 months is a long time, however now they have mentioned it, the legal time meter has been reset under the statute of limitations.
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