Orange want to take me to court for £40 !!

Orange want to take me to court for £40 !!

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Discussion

Rower

Original Poster:

1,381 posts

278 months

Tuesday 7th April 2009
quotequote all
Advice please , a year or so ago we moved from Orange to Sky, the Orange service had been very bad,and when we advised them that we wanted to terminate our contract they tried to make us stay by offering a free couple of months to see if their service would improve ...it did not so we got the code No and switched to Sky. Some time later we were asked to pay £40 for the 2 months that we had been given free. We disputed this on numerous occaisions in 'phone calls made by Sky at all times of day and night.

Sky have obviously now sold the perceived debt to another Company who are now threatening court action for its recovery. What is the view of the PH massif ?

Guy

rich1231

17,336 posts

272 months

Tuesday 7th April 2009
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I think you seem to be confused, is it Sky or Orange taking you to court?

Republik

4,525 posts

202 months

Tuesday 7th April 2009
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I'd let them!

bigTee

5,546 posts

233 months

Tuesday 7th April 2009
quotequote all
Republik said:
I'd let them!
Me too.

Let them take you to court, when the papers come through change the court to you local one (you can if you are the defendant) and make sure you show up. They won't and it will get kicked out.

Chilli

17,320 posts

248 months

Tuesday 7th April 2009
quotequote all
rich1231 said:
I think you seem to be confused, is it Sky or Orange taking you to court?
Quite!

Rower

Original Poster:

1,381 posts

278 months

Tuesday 7th April 2009
quotequote all
Chilli said:
rich1231 said:
I think you seem to be confused, is it Sky or Orange taking you to court?
Quite!
Sorry .....Orange or rather the Company that has taken over the collection called DLC.

Chilli

17,320 posts

248 months

Tuesday 7th April 2009
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You must have a letter or something detailing your 2 month free period? Send them a copy of that.

davido140

9,614 posts

238 months

Tuesday 7th April 2009
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Its probably too late now, but you'll get a default on your credit record if you dont pay it.

I made exactly this mistake, twice, after arguments with mobile phone companies. I just said "fk 'em".

Ends up with a debt collection agency, who will hound you to the point of insanity and a big red DEFAULT no your credit record which will probably fk up any chance of getting a high-street loan or mortgage in the current climate, it was certainly a pain to get my mortgage with them on my record and that was several years ago.

I know its a pain, but in hindsight I would have just paid it.

Odie

4,187 posts

194 months

Tuesday 7th April 2009
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Its probably one of them things that you dont have in writing or never even thought to have asked for in writing.

I made the same mistake once with o2 they offered me an unbelievable (not actually that unbelievable TBH, half price line rental, cash back on my phone after 3 months, basically making the phone free) mobile phone deal to get me to stay with them, then denied all knowledge once i had signed up for a contract. I wont be using o2 again.

Im currently with orange but will probably change due to my bill being more a month than i was told it was going to be at the start (Probably down to carphone warehouse.)

I also paid off my Mastercard and forgot about it (it was paid off you see) then get a collection agency chase me for 100+ quid on it, the company had charged me 9quid interest after i had paid it off, i foolishly wasnt checking the statements, this esculated (SP) into a 100+ quid after a few months. My credit file is a tad red.

Also A-plan setup a loan in my name for car insurance without my consent, after i told them twice not to renew my insurance with them, thats probably affected my credit file too. I rang A-plan and asked them to explain "We checked your car and it showed that you hadnt renewed your insurance so we renewed it anyway" err yeah thanks for that..

Id already had new insurance sorted for over 2 months..

Edited by Odie on Tuesday 7th April 11:26

Rower

Original Poster:

1,381 posts

278 months

Tuesday 7th April 2009
quotequote all
Odie said:
Its probably one of them things that you dont have in writing or never even thought to have asked for in writing.

I made the same mistake once with o2 they offered me an unbelievable (not actually that unbelievable TBH, half price line rental, cash back on my phone after 3 months, basically making the phone free) mobile phone deal to get me to stay with them, then denied all knowledge once i had signed up for a contract. I wont be using o2 again.

Im currently with orange but will probably change due to my bill being more a month than i was told it was going to be at the start (Probably down to carphone warehouse.)

I also paid off my Mastercard and forgot about it (it was paid off you see) then get a collection agency chase me for 100+ quid on it, the company had charged me 9quid interest after i had paid it off, i foolishly wasnt checking the statements, this esculated (SP) into a 100+ quid after a few months. My credit file is a tad red.

Also A-plan setup a loan in my name for car insurance without my consent, after i told them twice not to renew my insurance with them, thats probably affected my credit file too. I rang A-plan and asked them to explain "We checked your car and it showed that you hadnt renewed your insurance so we renewed it anyway" err yeah thanks for that..

Id already had new insurance sorted for over 2 months..

Edited by Odie on Tuesday 7th April 11:26
Exactly !! but the benefit of hindsight ! It is not the money it is just being held to ransom by some faceless company ! punch

The Ben

1,623 posts

229 months

Tuesday 7th April 2009
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So you dont owe money to Orange... You owe it to the debt collection agency.

HereBeMonsters

14,180 posts

194 months

Tuesday 7th April 2009
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Orange recently tried this stunt with me - I thought I had cancelled a phone contract, but turns out they were still billing me for 3 months.
First I heard was when the letter from DLC landed on my doorstep. I called them and explained, and they of course said they didn't care, they just wanted money.

As it was only for £90, and I'm looking to get my first mortgage soon, I had to pay up, and am trying to claim it back from Orange now.

Rower

Original Poster:

1,381 posts

278 months

Tuesday 7th April 2009
quotequote all
The Ben said:
So you dont owe money to Orange... You owe it to the debt collection agency.
As fas as I am concerned I do not owe any money !!

The Ben

1,623 posts

229 months

Tuesday 7th April 2009
quotequote all
Rower said:
The Ben said:
So you dont owe money to Orange... You owe it to the debt collection agency.
As fas as I am concerned I do not owe any money !!
ya got me
fair one...

end of
+1

biggrin

Piersman2

6,663 posts

211 months

Tuesday 7th April 2009
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I conversely allegedly owe SKY £47 from similar circumstances several years ago.

They passed it on to one debt collection firm, who I explained the situation to and they returned the debt to Sky after realising I had recorded delivery letters etc.. detailing why I was leaving Sky.

Then about 6 months ago another debt collection agency contacted me. I phoned them back, explained everything and despite the woman on the phone being a right snotty bh I haven't heard anything more since.

I would love them to try and take me to court, I've got so many letters I sent to them recorded delivery saying why I was cancelling the service due to them being a complete bunch of fking wker bulstting bds giving them notice etc..., all of which they completely ignored.

There are few companies that I would actually like to see collapse... however Sky is one of them, and the dealings I had with them 3 yeas ago still make my blood pressure rise... I can feel it now.


escargot

17,121 posts

229 months

Tuesday 7th April 2009
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Offer to pay them back at 1p a month.

SteA

251 posts

238 months

Tuesday 7th April 2009
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Heres another one for hating Sky with a passion. I moved house and Sky said they would just transfer the service and I need do nothing. Imagine my delight when Sky set up extra direct debits for the new address. Long story short, despite all letters phone calls etc they continued to take money to the tune of about £650. I finally had to instuct the bank to recover it, Sky then passed it to a debt collection company to recover the money they stole from me in the first place! You couldnt actually make it up. Two years of pain and I ended up losing out to the tune of £80 or so, but by that stage I was glad to see the back of it, its not worth the stress.

Funny too really, I had been a perfect Sky customer for many years, we had the full package and used pay per views on a regular basis, but even the dozens of managers I spoke to couldnt see the point in sorting out what should of been a stupidly simple problem. Although to be fair, I think the operations managers were located in the monkey enclosure at Chester zoo, so you shouldnt expect miracles!

Jasandjules

70,836 posts

241 months

Tuesday 7th April 2009
quotequote all
Deny any debt.

Let them take you to court. Advise them that IF your credit rating has been adversely affected by their negligent actions that you will seek to recover any and all losses which directly flow from that negligent act.

bigTee

5,546 posts

233 months

Tuesday 7th April 2009
quotequote all
Jasandjules said:
Deny any debt.

Let them take you to court. Advise them that IF your credit rating has been adversely affected by their negligent actions that you will seek to recover any and all losses which directly flow from that negligent act.
man speak with wise tongue.


was going to say 'white man', but not sure which forum a race thread should go in


Lurking Lawyer

4,535 posts

237 months

Tuesday 7th April 2009
quotequote all
Jasandjules said:
Deny any debt.

Let them take you to court. Advise them that IF your credit rating has been adversely affected by their negligent actions that you will seek to recover any and all losses which directly flow from that negligent act.
Sound general advice.

Although quantifying a loss from their actions could prove to be difficult. Not impossible but I can see it being hard to put a provable figure on it.