XP Boot problems

[ninja_eli]

Not sure what happened (must have been a virus I guess?), but I restarted my pc as it was running real slow... only it never restarted. The thing wouldn't do anything, so I figured the motherboard was shagged, got a new one and now it bothers to show the bios screen and all that and will load a CD, but hangs when it tries to boot up Win XP. Safe mode shows the files it loads, and it hangs on one called mup.**something or other.

Can I repair this thing with the XP CD (which they kindly don't give you) or is this going to be lot more complicated than that?

[Plotloss]

Whats the full name of the mup file its hanging on in safe mode...?

[ninja_eli]

Hi Matt,

It's as follows:

"windows system32 drivers mup.sys"

Could it be that it is hanging on another file but this is the last one shown on screen?

>> Edited by ninja_eli on Monday 6th October 13:24

[ninja_eli]

backslashes are disappearing and I don't know how to format so they are displayed, therefore where I've left a space, its meant to be a backslash! Sorry!

[Plotloss]

Ah ha!

Multi UNC issue.

You need the XP disk if you can locate one and then repair the install.

Alternatively if there is a way you can get the machine up and get to the recovery console (usually by using a bootable CD install of windows) you should be able to just type 'disable mup.sys' and then restart and all should be fine.

However if you genuinely need more than one client protocol then disabling MUP may cause issues.

[ninja_eli]

Cheers Matt!

I haven't got the CD, nor able to boot the pc at all!

Now need to start looking around for a CD!

[Plotloss]

If the install is an OEM one I think you can call MS or your builder and get a CD from them free.

If you are still having issues I will see what I have lying about, though with this activation bollocks its makes it a little more tricky...

[ninja_eli]

Dickhead at NEC reckons they won't give out a CD, and says I should use their recovery disk... which deletes everything I've installed aswell as my documents... yeh great idea shithead.

I'll have to do a ring around my mates someone must have a disk!

Thanks for your help Matt.

[Plotloss]

Yeah give that a BIG swerve.

We'll find something, if you are still having trouble after scouring your mates then drop me a mail and we will work out a solution I am sure.

[GregE240]

Ali, if you're at Brunters this weekend I'll sort one out for you.

Did you get my mail BTW?

Greg

[ninja_eli]

Cheers Guys,

Will definitely trouble you if I don't get anything sorted.

I've not had proper access to my emails for a few days, have been using the laptop on and off to get them. Will check right now and get back to you asap.

[rjo]

Recently had a similar problem with a mates HP computer. They don't give you a xp disc anymore but they put xp on a 5 gig partition.
I think they may do something similar at NEC.
With the HP, to access the recovery you were supposed to hit f10 when the HP screen comes up and then it was supposed to load the recovery system.
Note the supposed.
It didn't work.
But perhaps you could try it or ask NEC how it may be done.
Cheeky buggers at HP wanted $85 for a recovery disc and then said there was a 10 day waite.
That's really handy for a business user.
Oh, and we couldn't fix it with an xp cd either. Think because it is a custom xp installation for HP.