Household contents insurance claim question.
Household contents insurance claim question.
Author
Discussion

MitchT

Original Poster:

17,134 posts

239 months

Friday 7th November 2008
quotequote all
In 1995 I bought a Ralph Lauren 'Polo Sport' skiing jacket for £210. I've only worn it a handful of times, maybe ten in total, so it's in 'as new' condition... At least it was until the OH put it in the washing machine which damaged it badly - even though it's machine washable.

If I claim on the household contents insurance what will happen?

Will they dismiss the claim altogether because the jacket is too old?
Will they want to pay less than it cost me because the jacket is so old?
If they are prepared to pay 'new for old' how do I establish what I should be paid? Ralf Lauren dropped the 'Polo Sport' range in 2005 and nothing in the subsequently launched 'RLX' range remotely compares to my jacket, so it's hard to work out what exists today that compares to it.

neil_bolton

17,113 posts

294 months

Friday 7th November 2008
quotequote all
Likely that your excess will be near enough as high as the cost of just replacing it out of your own pocket?

That and your policy cost going up next year?

If it were £500 maybe, but £210, seriously?

MitchT

Original Poster:

17,134 posts

239 months

Friday 7th November 2008
quotequote all
neil_bolton said:
Likely that your excess will be near enough as high as the cost of just replacing it out of your own pocket?
I think the excess is £75.

neil_bolton said:
If it were £500 maybe, but £210, seriously?
That's part of the point of my question - If they pay 'new for old' then I'd probably get at least £500... unless they can use its age as an excuse to avoid their own T&Cs.

esselte

14,626 posts

297 months

Friday 7th November 2008
quotequote all
Is damage to clothes covered on yoyr policy?

MitchT

Original Poster:

17,134 posts

239 months

Friday 7th November 2008
quotequote all
esselte said:
Is damage to clothes covered on yoyr policy?
I'll have to check, but let's assume that it is... Does anyone know:

A: If the age of the item will exempt the ins co from the 'new for old' element of the cover?
B: How to calculate a 'new' price in the absence of the existance a comparable item?

rude-boy

22,227 posts

263 months

Friday 7th November 2008
quotequote all
When i had a load of stuff nicked a few years ago i was given new for old value on all of it, but that was the cover i had.

I also lost over £1,500 worth of stuff (think about everything you would pack in a big bag for a week at LM...) so it was worth claiming for.

Some of the stuff was irreplaceable for similar reasons you quoted. I looked at the nearest comparable and gave then that as the replacement cost. I had no issues with my claim at all, other than that they knocked it down to £1k due to it having been stolen from a motorhome.

It appeas to me that if you are straight and don't try to take the piss on your estimated replacement value they are fine. If they thin you are trying it on they will give you a very rough ride.

For a coat that cost £210 years ago that I would most likely have been replacing from TKMAXX in a year or two anyway at a cost of £100 ish? Don't bother.