Qtek 9100 Phone Help

[R360]

Ok, I made a mistake; I bought a second-hand phone of Ebay, a Qtek 9100 to be exact. The phone got delivered this morning and when I went to switch it on I realised it was asking for a pin to unlock. Well this was strange as I had not put my sim card in yet, and the phone number that it wanted to unlock was not one I recognised.
I put my sim in it and its still asking for a pin, so I performed a hard reset, this has not worked.
I contacted the buyer from whom I purchased the phone and was told his pin was 0000, tried that but you guessed it no luck.

So question is how do I now start to use the phone, is it possible to get it unlocked, and how come its asking for a sim pin if no sim is inserted? It seems like somehow it has been programmed to a certain phone number and wants the pin for that number not the pin for my sim card?

Gutted I knew I should not have tried to buy from ebay

Can anyone help?

[lost in espace]

its 4 zeros out of the box iirc. I also think the pin is a phone lock not a sim one. If someone has changed it notsure what you could do, sell it on ebay or paypal dispute I suppose

[RupertTheFridge]

If the hard reset doesnt seam to work, try holding the comm and voice button down and press the reset, it just does the soft reset........

[R360]

RupertTheFridge said:

If the hard reset doesnt seam to work, try holding the comm and voice button down and press the reset, it just does the soft reset........

According to the manual holding down the comm and voice button then pressing reset it a hard reset, which i have tried and nothing

[DennisTheMenace]

try 1234 or 12345

[RupertTheFridge]

R360 said:

RupertTheFridge said:

If the hard reset doesnt seam to work, try holding the comm and voice button down and press the reset, it just does the soft reset........

According to the manual holding down the comm and voice button then pressing reset it a hard reset, which i have tried and nothing

Buggar

If your setup is similar to the MDA Vario, go into settings/system and there is an icon/choice like "Clear Storage". I have used this before. It wipes the machine and sets it back to the state it was first in when taken out of the box. Then 0000 might be OK. Worth a try!

[RupertTheFridge]

OK

Press and hold the communication button (top left on the side) and the speak button (top right on the side). The device will buzz. Keep held down and press the stylus into the reset port. Then press the power button (still holding in the two side buttons) and release all 3.

What a nightmare, but it should then pop up and say 'press send to reset' or something similar, and you're back in business!

I hope/think

[R360]

RupertTheFridge said:

R360 said:

RupertTheFridge said:

If the hard reset doesnt seam to work, try holding the comm and voice button down and press the reset, it just does the soft reset........

According to the manual holding down the comm and voice button then pressing reset it a hard reset, which i have tried and nothing

Buggar

If your setup is similar to the MDA Vario, go into settings/system and there is an icon/choice like "Clear Storage". I have used this before. It wipes the machine and sets it back to the state it was first in when taken out of the box. Then 0000 might be OK. Worth a try!

I cant get that far at the startup it boots up then asks for the pin so cant get into the settings and access any menu's.
I have tried 0000, 1111, 1234 and now im having to start to wait 35 seconds before i can enter a pin, time seems to extend the more times i get it wrong.

[RupertTheFridge]

R360 said:

RupertTheFridge said:

R360 said:

RupertTheFridge said:

If the hard reset doesnt seam to work, try holding the comm and voice button down and press the reset, it just does the soft reset........

According to the manual holding down the comm and voice button then pressing reset it a hard reset, which i have tried and nothing

Buggar

If your setup is similar to the MDA Vario, go into settings/system and there is an icon/choice like "Clear Storage". I have used this before. It wipes the machine and sets it back to the state it was first in when taken out of the box. Then 0000 might be OK. Worth a try!

I cant get that far at the startup it boots up then asks for the pin so cant get into the settings and access any menu's.
I have tried 0000, 1111, 1234 and now im having to start to wait 35 seconds before i can enter a pin, time seems to extend the more times i get it wrong.

Try following quote ......


[report] 23:22
R360 said:
RupertTheFridge said:
If the hard reset doesnt seam to work, try holding the comm and voice button down and press the reset, it just does the soft reset........
According to the manual holding down the comm and voice button then pressing reset it a hard reset, which i have tried and nothing
Buggar

If your setup is similar to the MDA Vario, go into settings/system and there is an icon/choice like "Clear Storage". I have used this before. It wipes the machine and sets it back to the state it was first in when taken out of the box. Then 0000 might be OK. Worth a try!

[R360]

RupertTheFridge said:

OK

Press and hold the communication button (top left on the side) and the speak button (top right on the side). The device will buzz. Keep held down and press the stylus into the reset port. Then press the power button (still holding in the two side buttons) and release all 3.

What a nightmare, but it should then pop up and say 'press send to reset' or something similar, and you're back in business!

I hope/think

This worked, excellent, Cheers

I owe you a drink or too, Thanks!!

[RupertTheFridge]

R360 said:

RupertTheFridge said:

OK

Press and hold the communication button (top left on the side) and the speak button (top right on the side). The device will buzz. Keep held down and press the stylus into the reset port. Then press the power button (still holding in the two side buttons) and release all 3.

What a nightmare, but it should then pop up and say 'press send to reset' or something similar, and you're back in business!

I hope/think

This worked, excellent, Cheers

I owe you a drink or too, Thanks!!

I get there in the end, I know need to rest for a while, it takes it out of me............