TOTAL 911 - DIGITAL

[Vesuvius 996]

Oh great.

So I pay $8.00 for the electronic version, and then AFTER THEY'VE TAKEN THE MONEY the site tells me that to read the f g thing I have to download and install some piece of reader software. Which obviously I'm not happy to do.

Thanks a lot.

Why the f k doesn't it send you a pdf, and more importantly why doesn't it tell you BEFORE it takes the money.


PHIL - NOT HAPPY!

Edited by Vesuvius 996 on Monday 16th April 14:57

[speedyellow]

They have to get some form of copy protection on it.... otherwise one person would buy it and just post it up somewhere???

Seems reasonable to me?

[Vesuvius 996]

speedyellow said:

They have to get some form of copy protection on it.... otherwise one person would buy it and just post it up somewhere???

Seems reasonable to me?

100%. But it should tell you BEFORE you cough the (actually) $10 that you can't read it without installing some schonky bit of software.

Balls, you live and learn. I've ordered a paper one as well.

Edited by Vesuvius 996 on Monday 16th April 15:08

[speedyellow]

Yeah agreed they should let you know upfront............

[Phil Raby]

Hi, sorry this wasn't clear - I'll see what can do to get that changed. Bear in mind, though, that the software is free and easy to use.

Cheers

Phil

[Vesuvius 996]

Yeah.

[rudegran]

What a fackin liberty.

[/rudegran]

[johnfm]

"What seems to be the problem?" he asked the irate poster calmly....

[Vesuvius 996]

Lollers


I thought I'd buy it electronically as I am stuck far afield.

All was fine until after I'd handed over me AMEX details, when it said I needed to download and install their reader. Which I can't do, because it's a work PC which is locked.

It would have been nice to know that I needed to install Zaino's code. I was expecting to get a pdf mailed to me.

No big deal, just annoying - and not T911's fault either. You should give Zaino a b0llocking though.

Edited by Vesuvius 996 on Monday 16th April 15:23

[Vesuvius 996]

Phil Raby said:

Hi, sorry this wasn't clear - I'll see what can do to get that changed. Bear in mind, though, that the software is free and easy to use.

Cheers

Phil

Indeed. Although most generally available trojans and spyware are provided free.......




PS can I have my ten bucks back please?

Edited by Vesuvius 996 on Monday 16th April 15:24

[johnfm]

Thanks for the headsup. I haven't actually tried to subscribe myself, but I have installed the reader etc. Never thought it may be a problem on company PCs.

We'll have a chat and see if there is a work-around.

I owe you $10 of beer!

[Vesuvius 996]

johnfm said:

Thanks for the headsup. I haven't actually tried to subscribe myself, but I have installed the reader etc. Never thought it may be a problem on company PCs.

We'll have a chat and see if there is a work-around.

I owe you $10 of beer!

You could always send me the paper version I've just ordered for nowt.



The problem is that company PCs are locked to prevent installation of any non approved programs. Problem therefore is not with you but more general.

You should kick Zaino up the ar5e though, because finding out you have to use their reader after you've paid is a liberty. IMAGINE if I'd bought a subscription for $100 +

Edited by Vesuvius 996 on Monday 16th April 15:25

[johnfm]

Depends how far afield you are.....

[Vesuvius 996]

johnfm said:

Depends how far afield you are.....

Had it sent to me home address for when I get back.

No big deal, but not (as my colleagues in marketing would say) a "pleasing customer experience...."

Edited by Vesuvius 996 on Monday 16th April 15:29

[johnfm]

would it be more pleasant if I sent a sachet of KY....I've got some left over from my last visit to an OPC*




* the OPC charge more if they supply the KY. I got some cheaper at Costco.....

[Vesuvius 996]

johnfm said:

would it be more pleasant if I sent a sachet of KY....I've got some left over from my last visit to an OPC*

* the OPC charge more if they supply the KY. I got some cheaper at Costco.....

I'm sure you buy it in bulk anyway, m8.



One all.

[johnfm]

I drive a GT3 - I don't need no KY....

[Vesuvius 996]

johnfm said:

I drive a GT3 - I don't need no KY....

I'll draw a line under this. On the grounds I may get banned.