OPC in freebie shock!
Discussion
Quick to complain, so quick to praise imho.
Sutton Coldfield parts dept. get a big thumbs up from me. Went in today to fetch a small rubber grommet and associated screw and washer (it holds down a bit of plastic trim). Went in and explained to the parts chap what I needed, off he went to look at his exploded diagrams and came back with the correct bit. Tells me I can have it foc, I look at him with a bit of an odd look on my face, say thank you and run! It seems that this gets replaced at services on a regular basis as it's well know for breaking up in situ.
Well done to Sutton Coldfield Parts Dept.
Sutton Coldfield parts dept. get a big thumbs up from me. Went in today to fetch a small rubber grommet and associated screw and washer (it holds down a bit of plastic trim). Went in and explained to the parts chap what I needed, off he went to look at his exploded diagrams and came back with the correct bit. Tells me I can have it foc, I look at him with a bit of an odd look on my face, say thank you and run! It seems that this gets replaced at services on a regular basis as it's well know for breaking up in situ.
Well done to Sutton Coldfield Parts Dept.
That's nothing! OPC Solihull gave me a screw that locates the brake disc FOC. It costs 30p and wasn't worth firing up the computer to print an invoice. Whilst waiting I had imbibed the free frothy coffee, put many as many boiled sweets as I could into my pocket and ogled the recptionist.
pp
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Pickled Piper said:
That's nothing! OPC Solihull gave me a screw that locates the brake disc FOC. It costs 30p and wasn't worth firing up the computer to print an invoice. and ogled the receptionist.
pp
pp
Another reference to the lovely Gemma
Pickled Piper said:
Whilst waiting I had imbibed the free frothy coffee, and put many as many boiled sweets as I could into my pocket
Wot no biscuits ?
What did the dealership pay the person who diligently hunted for the bit needed ?
What was his share for that time, of only the the rent and rates that was paid on the premises that day ?
A kindness exchanged that makes everybody feel great ? Since we all ultimately choose to whom we give our profit, that is also in my view, good and enjoyable business for all concerned.
baptistsan said:
Quick to complain, so quick to praise imho.
Sutton Coldfield parts dept. get a big thumbs up from me. Went in today to fetch a small rubber grommet and associated screw and washer (it holds down a bit of plastic trim). Went in and explained to the parts chap what I needed, off he went to look at his exploded diagrams and came back with the correct bit. Tells me I can have it foc, I look at him with a bit of an odd look on my face, say thank you and run! It seems that this gets replaced at services on a regular basis as it's well know for breaking up in situ.
Well done to Sutton Coldfield Parts Dept.
Sutton Coldfield parts dept. get a big thumbs up from me. Went in today to fetch a small rubber grommet and associated screw and washer (it holds down a bit of plastic trim). Went in and explained to the parts chap what I needed, off he went to look at his exploded diagrams and came back with the correct bit. Tells me I can have it foc, I look at him with a bit of an odd look on my face, say thank you and run! It seems that this gets replaced at services on a regular basis as it's well know for breaking up in situ.
Well done to Sutton Coldfield Parts Dept.
Probaly Adam - he did a great deal for me on my clutch bits for the GT3. Nice bloke.
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