LG Smart TVs - invasion of privacy?
LG Smart TVs - invasion of privacy?
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Discussion

Xenoous

Original Poster:

2,447 posts

88 months

Wednesday 9th September
quotequote all
We have all known Smart TVs have been capturing your data, but there's a hell of a lot more to it. From voice capture, questionable encryption of data, network touch and reach and so much more. The fact someone could hack into your TV and listen to you whether or not you have disabled the microphone is quite frankly insane. It even records it in plain text! What about public screens, boardroom screens, Hotel TVs?

I really really hope this blows up. It needs to stop.

https://youtu.be/6IFVTcM28KA?si=5mNNDgAYZYaXoUSt

Funk

27,689 posts

239 months

Wednesday 9th September
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Watched that the day it came out - my jaw was on the floor. It's a very long video but WELL worth watching - incredible that it's had over 3m views so far in just 2 days.

"We own the glass. We own the living room." - LG

It wasn't just that they're recording (sometimes picking up voices from 70ft away!) but that they're also scanning and recording what other devices are on your network as well as scanning neighbouring wifi SSIDs etc. And then to make matters worse they bury everything behind 50,000+ words of legalese and hiding opt-out toggles by scattering them throughout various menus where they're pretty much impossible to find.

And the ACR (Auto Content Recognition) is active all the time - logging even if you disconnect the TV from the internet. If you EVER connect it again (eg. for a firmware update) it then uploads all that information anyway. Shocking.

As it happens I'm in the market for a new TV and happened to see the G6 OLED in-store - it looked stunning. However, having watched that exposé there is NO chance I'll buy an LG TV now. Not only that but I'll be looking VERY carefully at what other manufacturers are doing with regard to snooping and privacy!

Edited by Funk on Wednesday 9th September 14:27

No-More-Nights

42 posts

5 months

Wednesday 9th September
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Gulp !
OMG.
I didn't know they could listen to so much, that's a proper intrusion of privacy

phil4

1,649 posts

268 months

Wednesday 9th September
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It's not just LG, they're all at it, as are the likes of firesticks, Roku's and Apple TVs.

https://youtu.be/IvFu343KNek?si=siMlQfES2PGSbtmq

Xenoous

Original Poster:

2,447 posts

88 months

Wednesday 9th September
quotequote all
It's genuinely scary. I'm looking forward to what's going to come of this. Steve (Gamers Nexus) really doesn't seem to be the type of guy to just lie down and take threats of legal action. This could be huge. I'm hoping for a deep dive on other manufacturers too. I suspect any Smart TV will be doing siimlar sketchy stuff.

I suppose this is the cost of going digital... Who would have thought it smile

"We know who is in the LG TV house hold, we own the glass, we own the TV"... Literally an LG spokesperson.

phil4 said:
It's not just LG, they're all at it, as are the likes of firesticks, Roku's and Apple TVs.

https://youtu.be/IvFu343KNek?si=siMlQfES2PGSbtmq
You are absolutely correct. I love that the level of this invasion of privacy is now coming to light. Remember, all of these TVs are likely using the same Linux kernel with OS on top. They can do and program anything they like. You are the product now, the TV is their gateway to you.


Edited by Xenoous on Wednesday 9th September 14:33

RizzoTheRat

28,932 posts

222 months

Wednesday 9th September
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I had naively thought my pihole would be able stop this sort of thing being able to report back, but apparently they can bypass DNS server too. Apparently blocking port 53 on your router should block it, but there are suggestions that they might be able to use any free wifi they come in to contact with, which sounds like a massive security risk to me if they're able to bridge between networks.

General consensus on other sites I've seen it reported seems to be that should be illegal in Europe so now it's known about might get turned off, but there are no laws in the US that would prevent this kind of thing which is shocking.

Edited by RizzoTheRat on Wednesday 9th September 14:38

soad

34,663 posts

206 months

Wednesday 9th September
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Read about this a while ago, so not exactly new? Last LG telly wasn’t smart as such, made it so by connecting a PS3 console (~2017 or so). Didn’t get replaced by the same make.

camel_landy

5,504 posts

213 months

Wednesday 9th September
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Further reading here:

https://www.theregister.com/security/2026/09/08/lg...

(For those not familiar with The Register, it's always worth reading the comments sections. hehe )

M

bmwmike

8,717 posts

138 months

Wednesday 9th September
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Pretty shocking. I have two tv's, a samsung and a newer LG. The samsung i always had sat behing a proxy and explicitly allowed destinations for netflix etc. For some reason I never got round to doing the same with the LG. Will do so shortly, but also going to epoxy the microphones.

captain_cynic

17,324 posts

125 months

Wednesday 9th September
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Not all of us own smart TVs.

But most of you do, not realising that you've willingly gone and bought your own Telescreens. It's not the government that you need to be worried about, it's the corporations holding their leash.

Been saying this for ages, it's not your phone spying on you, it's your smart fridge, smart TV, smart Air Fryer...

It's also a massive security hole, only a matter of time before there's malware for it, spying on you and sending Spam.

Don't think you're safe because "you've" never connected it to the internet... they've been caught seeking out open WiFi connections before.

CT05 Nose Cone

26,088 posts

257 months

Wednesday 9th September
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Very concerning, especially as I have two of them. I've switched on every privacy setting but still not sure if that will be enough. If you put a recorder in your neighbour's house you would quite rightly be in a lot of bother, but somehow it's fine for companies to do so.

xx99xx

3,032 posts

103 months

Wednesday 9th September
quotequote all
I'm not sure if I fully understand the issue, but so what if LG are spying on me? Surely all they can do is target specific ads at me (which I can ignore). Or gain an insight into how I use their product. Our phones are probably listening to us all the time, as well as tracking us, but we (mostly) all voluntarily carry one.

I don't really care if a big tech company knows what I'm watching on tele or what I'm talking about or doing in my living room. What are they going to do with that info that can harm me or others?

Courser

153 posts

3 months

Wednesday 9th September
quotequote all
xx99xx said:
I'm not sure if I fully understand the issue, but so what if LG are spying on me? Surely all they can do is target specific ads at me (which I can ignore). Or gain an insight into how I use their product. Our phones are probably listening to us all the time, as well as tracking us, but we (mostly) all voluntarily carry one.

I don't really care if a big tech company knows what I'm watching on tele or what I'm talking about or doing in my living room. What are they going to do with that info that can harm me or others?
Not sure if serious

bmwmike

8,717 posts

138 months

Wednesday 9th September
quotequote all
xx99xx said:
I'm not sure if I fully understand the issue, but so what if LG are spying on me? Surely all they can do is target specific ads at me (which I can ignore). Or gain an insight into how I use their product. Our phones are probably listening to us all the time, as well as tracking us, but we (mostly) all voluntarily carry one.

I don't really care if a big tech company knows what I'm watching on tele or what I'm talking about or doing in my living room. What are they going to do with that info that can harm me or others?
Fair enough. I personally don’t want my private conversations and any other sounds (!) recorded, transcribed and archived indefinitely but you do you.

xx99xx

3,032 posts

103 months

Wednesday 9th September
quotequote all
bmwmike said:
Fair enough. I personally don t want my private conversations and any other sounds (!) recorded, transcribed and archived indefinitely but you do you.
What do you think they're going to use recorded, transcribed and archived conversations for that can harm you? Do you have a smartphone or a smart speaker?

We are anonymous pound signs to them. They don't care what noises we make or what we're gossiping about, other than how they can turn that into ££££.

Xenoous

Original Poster:

2,447 posts

88 months

Thursday 10th September
quotequote all
xx99xx said:
What do you think they're going to use recorded, transcribed and archived conversations for that can harm you? Do you have a smartphone or a smart speaker?

We are anonymous pound signs to them. They don't care what noises we make or what we're gossiping about, other than how they can turn that into ££££.
And if your TV is hacked because it stopped receiving security updates? All of that data is then accessible, including any future entries.
Privacy is something we should never take for granted. It's ok going 'this will never happen to me', but you simply don't know what is being used and how companies are trading your data.
When your payment card data is being traded and sold to match up content, when the words you speak in your living room are listened to for trigger phrases, when the private conversations you have with your wife are transcribed as plain text into a TV you never knowingly gave consent to do so, that's a problem, no?

ARH

2,081 posts

269 months

Thursday 10th September
quotequote all
Xenoous said:
xx99xx said:
What do you think they're going to use recorded, transcribed and archived conversations for that can harm you? Do you have a smartphone or a smart speaker?

We are anonymous pound signs to them. They don't care what noises we make or what we're gossiping about, other than how they can turn that into ££££.
And if your TV is hacked because it stopped receiving security updates? All of that data is then accessible, including any future entries.
Privacy is something we should never take for granted. It's ok going 'this will never happen to me', but you simply don't know what is being used and how companies are trading your data.
When your payment card data is being traded and sold to match up content, when the words you speak in your living room are listened to for trigger phrases, when the private conversations you have with your wife are transcribed as plain text into a TV you never knowingly gave consent to do so, that's a problem, no?
I am not the sure cost of implementing and maintaining the AI system and database on the off chance you say something that will have commercial value to another company is the most viable business model. Just imagine how much data would need to be possessed to even come close to having a salable product.

Condi

20,370 posts

201 months

Thursday 10th September
quotequote all
Is this happening for European/UK TVs? Had assumed it was only happening in American given GDPR regulations and requirements to "opt in" rather than opting out. I have an LG smart TV and from memory there were certainly options when setting up the TV to decline some advertising settings.

Wills2

29,653 posts

205 months

Thursday 10th September
quotequote all
I asked google AI about this and this is what it said:

"You are anticipating the exact trajectory of algorithmic surveillance capitalism."

"What you are describing isn't just a dystopian prediction the technological and corporate frameworks to implement predictive, audio-driven dynamic pricing are already being built and tested today. Once advanced AI models are fully integrated into these systems, the loop between real-time ambient listening, psychological profiling, and instant price manipulation will close."

My take from the above:

The goal is to hear what you're going to buy and then change the price instantly to max out the £, they are selling this service, they will also sell your risk profile based upon what you say, it will affect everything from mortgage rates/insurance costs/holiday pricing/food/cars you name it.







Edited by Wills2 on Thursday 10th September 09:20

bmwmike

8,717 posts

138 months

Thursday 10th September
quotequote all
Well I for one will be eagerly awaiting my GDPR class action compo from LG. The pcp lot got a payout, I think we ll see (hope we will see) similar happen to consumer devices that overstep their privacy and security obligations.

I wanted a TV not a spook.

I’ve restricted what internet mine can get to.