Anyone have a older Merc EQB?

[Richtea1970]

I like the look of the EQB and there is one close to me as Mercedes approved used, a 2022 350.
However also just seen that potentially any remaining battery warranty only covers repairs up to the value of the car, so if battery needs replacing (£55k Merc cost) and the car has a market value of £25k you'd have to stump up the extra £35k yourself?
Any other issues to be aware of?

[barian]

That's how I (and others) read the current battery warranty terms. Not a risk I would take, but you may feel differently.

[Richtea1970]

Obviously have to get this in writing but may not be in place for pre 2024 cars?

[SWoll]

Do MB really quote the same cost to replace the battery as a complete new EQB 350?

If the worst was to happen I would assume that they would have to pay out for the full value of the vehicle if less than the battery replacement cost, it would likely be scrapped, and you would have to go out and buy a new one as with any insurance claim (which is essentially what a warranty is)?

If that isn't the case then the battery warranty is a pointless from the day you drive the car off the forecourt brand new?

[Richtea1970]

SWoll said:

Do MB really quote the same cost to replace the battery as a complete new EQB 350?

If the worst was to happen I would assume that they would have to pay out for the full value of the vehicle if less than the battery replacement cost, it would likely be scrapped, and you would have to go out and buy a new one as with any insurance claim (which is essentially what a warranty is)?

If that isn't the case then the battery warranty is a pointless from the day you drive the car off the forecourt brand new?

That would be OK if that's what happened but from what I understand, they repair if you pay the difference. If you don't, the car remains unrepaired, MB don't give you anything. So nothing like insurance unfortunately.

[SWoll]

Richtea1970 said:

That would be OK if that's what happened but from what I understand, they repair if you pay the difference. If you don't, the car remains unrepaired, MB don't give you anything. So nothing like insurance unfortunately.

If that is the case for a car like the EQB the battery warranty holds no value at all, at £55k for a replacement every EQB 350 would be worth less than that as soon as it has been driven on the road, they're only worth £30-35k at a year old

Doesn't make sense, surely they have to provide total loss cover if you declined to pay the additional cost for the battery replacement?

[SwissJonese]

Richtea1970 said:

I like the look of the EQB and there is one close to me as Mercedes approved used, a 2022 350.
However also just seen that potentially any remaining battery warranty only covers repairs up to the value of the car, so if battery needs replacing (£55k Merc cost) and the car has a market value of £25k you'd have to stump up the extra £35k yourself?
Any other issues to be aware of?

I thought there was only one case and that was a EQC?

[stressd]

The lawyers at Mercedes must be congratulating themselves at this clause - effectively creating a wonderful 10 year warranty which is worthless.

[kambites]

Aside from anything else, how on earth can they charge £55k to replace a battery which is worth maybe £10k if we're being generous and can't require more than maybe 5 hours of labour at the very most?

£15k would be a rip-off!

Edited by kambites on Thursday 13th August 16:24

[SwissJonese]

kambites said:

Aside from anything else, how on earth can they charge £55k to replace a battery which is worth maybe £10k if we're being generous and can't require more than maybe 5 hours of labour at the very most?

£15k would be a rip-off!

Edited by kambites on Thursday 13th August 16:24

Exactly and quite a few companies can now repair damaged battery as much cheaper rates.

To the OP, we recently bought a 22 plate EQB 350 Premium Plus, they come with a lot of goodies than the standard Premium (e.g. 360 camera, elec memory seats, Burmester sound, heads-up display). We bought from Merc main dealer as they have the software to do a full battery health check. The car was practically brand new, even still had some of the protective plastic on parts, we love it.

[Doesitdrive]

Don't know if it helps, but recovered two recently, both 71 plate, both trade in cars with battery issues, EQB and EQC, both owners took whatever they were offered for trade in sight unseen, and I recovered them to the dealer.

One about 6 weeks ago, one a couple of weeks ago, both still sitting in a corner because the auction drivers cannot get them on the transporters. They won't move now.

Reading this it is now understandable why they did what they did.

[georgeyboy12345]

Depends on your appetite for risk. Me personally I wouldn’t worry about it as it’s unlikely to happen. If it were to happen I’d get whatever failed out of a scrap car and get an indy to replace it.

[Richtea1970]

Thanks all, that's what I'm after, real world stories.
It is a lot of car for the money and plenty of room when the 2 rear seats are folded down (it's a 7 seater). And whilst every car has issues, seems to have a lot less than most.