Barclaycard App only next month
Barclaycard App only next month
Author
Discussion

Mr Tidy

Original Poster:

31,013 posts

155 months

Thursday 13th August
quotequote all
I got an e-mail last week telling me that from 16 September I'd only be able to access my Barclaycard account via an App. But I'm a grown-up and much prefer to do banking on a PC. rolleyes

Thankfully I still have a Barclays current account so it looks like I'll still be able to access Barclaycard from that, but why are we being forced to use this sort of cr*p? banghead

Hoofy

79,918 posts

310 months

Thursday 13th August
quotequote all
Yep. Don't young adults use desktop devices?

xx99xx

2,918 posts

101 months

Thursday 13th August
quotequote all
I wouldn't class myself as young by any means, but I do everything online via my phone. I don't own a PC or laptop, just have use of a work laptop which is heavily locked down and monitored so only use it for work.

Sheepshanks

40,716 posts

147 months

Thursday 13th August
quotequote all
My reading of the latest email is I can register for Barclays online access and manage the card through that?

Not bothered really - I don't use it much. Although this has just reminded me I haven't had the statement this month.

alscar

9,427 posts

241 months

Thursday 13th August
quotequote all
The email says you can apply for an online account which I’ve just done and been sent the new code to access.
I rarely if ever use the existing portal and only if the paper statement doesn’t arrive which I still prefer.
As such no real issue.

Steve H

7,453 posts

223 months

Thursday 13th August
quotequote all
Mr Tidy said:
I’m a grownup
What Mr Tidy really said:
I’ve hit the grumpy stage of life where I don’t like change and even though I could deal with this fine I’m determined not to.
I was talking to a guy the other week who couldn’t follow a nav link I sent him and couldn’t do a money transfer. When I offered to show him how the link would work he told me he was far too old to dealing with things like that. He was five years younger than me.

I guess we’re all going to get to that stage but let’s not rush there paperbag

Crudeoink

1,350 posts

87 months

Thursday 13th August
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The Barclaycard app is awful, would be very annoying if you are forced into using the app.

trickywoo

14,058 posts

258 months

Thursday 13th August
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Its also fun when a perfectly fine smart phone won't go past a particular update which then stops apps working.

I've got an iphone 7 which now won't run the ebay or Lidl apps. Probably plenty of others I don't want to use anyway.

Sheepshanks

40,716 posts

147 months

Thursday 13th August
quotequote all
Just logged in to my old online account and it still worked. It offered me a QR code for the app so I did that, no problem except that early on it asked me to click if I already had a Barclays account but no option to do anything else!

I've only got a Barclaycard account so was hesitant if that was good enough but with no alternative anyway I clicked it, and the app registration process continued and completed.

NerveAgent

3,830 posts

248 months

Thursday 13th August
quotequote all
Hoofy said:
Yep. Don't young adults use desktop devices?
Not as much no, particularly for things like banking where it’s all app based.

alscar

9,427 posts

241 months

Thursday 13th August
quotequote all
Just completed the new online account access and all fine and working and I can see both credit cards appear.
Sneaky but the portal also had changed the statements to being online but only took a second to put them back to postal.

omniflow

3,802 posts

179 months

Thursday 13th August
quotequote all
I am 100% with the OP, in that I much prefer to do things on a PC where I've got a proper keyboard, a decent sized screen and a printer.

However, I am pretty much resigned to things moving to the phone. I don't like it, but there do appear to be some advantages:

Processing a tax rebate for my Wife - We (I) tried to do this on my PC several times, but failed miserably. Eventually we installed the Government ID app on her phone, went through the enrolment, and hey presto everything just worked - first time, no issues.

There seems to be some kind of background mechanism on the phone that allows "secure" connections between various apps running on that phone, and banks and HMRC would appear to trust this mechanism and therefore leverage it.

For now, I just make do with the fact that I can download all my transactions to a CSV file, email them to myself and then do exactly what I want with the data. I realise that all of this is "after the fact", but I'm slowly managing to accept that.


alscar

9,427 posts

241 months

Thursday 13th August
quotequote all
If you ever need to go through the ID checks rigmarole then doing it on anything other than a smart phone with the relevant app first downloaded is next to impossible.

Hoofy

79,918 posts

310 months

Thursday 13th August
quotequote all
NerveAgent said:
Hoofy said:
Yep. Don't young adults use desktop devices?
Not as much no, particularly for things like banking where it s all app based.
Well, it wasn't until now! biggrin

Sheepshanks

40,716 posts

147 months

Thursday 13th August
quotequote all
omniflow said:
Processing a tax rebate for my Wife - We (I) tried to do this on my PC several times, but failed miserably. Eventually we installed the Government ID app on her phone, went through the enrolment, and hey presto everything just worked - first time, no issues.
Years ago self assessment used to be quite browser specific - I have note with my log in details saying “must use Internet Explorer”. but Firefox on PC has worked for us for last few years.

Dashnine

1,691 posts

78 months

Thursday 13th August
quotequote all
Tried using the Barclays website to list transactions from the latest statement (I like to export them as CSV and allocate them in a monthly budget spreadsheet for payment from various saving accounts), to find it only exports whole pounds, not pennies....

Not sure I even be bothered to install the Barclaycard app, as getting data from that into my spreadsheet would be a pain.

Oh well, another change that benefits the supplier, not the customer - time to use my other credit card and drop the Barclaycard.

Edited by Dashnine on Thursday 13th August 12:29

outnumbered

4,857 posts

262 months

Thursday 13th August
quotequote all
Dashnine said:
Tried using the Barclays website to list transactions from the latest statement (I like to export them as CSV and allocate them in a monthly budget statement for payment from various saving accounts), to find it only exports whole pounds, not pennies....

Not sure I even be bothered to install the Barclaycard app, as getting data from that into my spreadsheet would be a pain.

Oh well, another change that benefits the supplier, not the customer - time to use my other credit card and drop the Barclaycard.
That's my use case as well, I had registered and checked that a CSV download still existed, but hadn't actually noticed the rounding issue. What a ridiculous decision...

okgo

42,030 posts

226 months

Thursday 13th August
quotequote all
Hoofy said:
Yep. Don't young adults use desktop devices?
Not really. It’s a sign you’re getting old is all.



Edited by okgo on Thursday 13th August 13:39

Skyedriver

23,227 posts

310 months

Thursday 13th August
quotequote all
Been with Barclaycard for near on 50 years.
Not seen any notification from them yet.

I use the web site to access and pay monthly.
If I have to use an app I can see me changing accounts.

Recommendations please.

ps I do use apps for a number of things, actually my current account is easier to access that way (is that a good thing?)

FlyingPanda

662 posts

118 months

Thursday 13th August
quotequote all
I expect the responses on here will overlay exactly with the results of the "who still uses a wallet?" survey a while back.