Alpine Part Supply
Alpine Part Supply
Author
Discussion

L1OFF

Original Poster:

3,740 posts

284 months

Thursday 9th July
quotequote all
well my car has now been at the (Alpine Approved) body shop for a month, no clue as too when the required parts will be available (front bumper \ wing and intercooler frame). This has made my decision about keeping the car at the end of the 2yr PCP (that will be a no from me, assuming it will be fixed by then!). Great cars but badly let down by a ste company.
I've notified the finance company that THIER car is now off the road, what are they going to do about it.

A110Wienerwald

95 posts

14 months

Thursday 9th July
quotequote all
Fortunately you will NEVER face similar problems with other manufacturers. 😉
Good luck!

L1OFF

Original Poster:

3,740 posts

284 months

Thursday 9th July
quotequote all
A110Wienerwald said:
Fortunately you will NEVER face similar problems with other manufacturers. ?
Good luck!
I know, just venting really but £70K car and currently driving a 1ltr Polo frown

croyde

26,224 posts

258 months

Thursday 9th July
quotequote all
It's maddening isn't it. The car has been in production at least 7 years and they haven't really changed it at all, so why are parts in short supply.

I hear similar stories about my current car, a MX5 ND4, and they've been knocking those out for 11 years or so.

Are the manufacturers making savings by building cars but not making sure that there are parts available for failures, accidents etc?

After the Alpine and before the Mazda, I had a Bigster and the forums were full of people who's new cars had spent more time in the service centres than on their drives.

OK, it's a brand new vehicle, only been around a year, but still......

L1OFF

Original Poster:

3,740 posts

284 months

Thursday 9th July
quotequote all
I'm assuming Alpine will have the usual month of as normal in France. No summer use of the car for me and really annoying that the accident wasn't even my fault.

Naturally_aspirated

51 posts

28 months

Thursday 9th July
quotequote all
Sign of the times these days, especially for lower volume manufacturers. I own a Giulia QV too and part lead times for Alfa are terrible. Alpine specific parts will be longer lead times too, but at least there are shared Renault/Nissan parts.

Unless you own a BMW etc who hold a lot of stock in country due to their high sales volumes, delays are unfortunately to be expected. Add in supply chain challenges combined with cost pressures, it’s not a surprise.

SpudLink

8,093 posts

220 months

Thursday 9th July
quotequote all
Naturally_aspirated said:
Sign of the times these days, especially for lower volume manufacturers. I own a Giulia QV too and part lead times for Alfa are terrible. Alpine specific parts will be longer lead times too, but at least there are shared Renault/Nissan parts.

Unless you own a BMW etc who hold a lot of stock in country due to their high sales volumes, delays are unfortunately to be expected. Add in supply chain challenges combined with cost pressures, it s not a surprise.
A few years ago the aluminium plate under the oil sump off my Z4 3.0si needed replacing. It took months to get a replacement. I was told there weren’t any in the UK or Europe.
This was a few years after the model has gone out of production.

10 years from now I dread to think what it will be like finding A110 specific parts.

L1OFF

Original Poster:

3,740 posts

284 months

Thursday 9th July
quotequote all
SpudLink said:
Naturally_aspirated said:
Sign of the times these days, especially for lower volume manufacturers. I own a Giulia QV too and part lead times for Alfa are terrible. Alpine specific parts will be longer lead times too, but at least there are shared Renault/Nissan parts.

Unless you own a BMW etc who hold a lot of stock in country due to their high sales volumes, delays are unfortunately to be expected. Add in supply chain challenges combined with cost pressures, it s not a surprise.
A few years ago the aluminium plate under the oil sump off my Z4 3.0si needed replacing. It took months to get a replacement. I was told there weren t any in the UK or Europe.
This was a few years after the model has gone out of production.

10 years from now I dread to think what it will be like finding A110 specific parts.
I think 10yrs is optimistic, more like 5 if were lucky.

Safak

123 posts

17 months

Thursday 9th July
quotequote all
L1OFF said:
I think 10yrs is optimistic, more like 5 if were lucky.
I know it’s not easy, but maybe a French entrepreneur will eventually start producing aftermarket Alpine specific parts. I hope we'll not end up seeing discussions about donor cars to source parts.

L1OFF

Original Poster:

3,740 posts

284 months

Thursday 9th July
quotequote all
Safak said:
L1OFF said:
I think 10yrs is optimistic, more like 5 if were lucky.
I know it s not easy, but maybe a French entrepreneur will eventually start producing aftermarket Alpine specific parts. I hope we'll not end up seeing discussions about donor cars to source parts.
Perhaps I could send it too "Ravage" to use their body panels smile Although I don't think the insurance company would wear that.


LarJammer

2,421 posts

238 months

Saturday 11th July
quotequote all
Im not one for moaning but the Alpine is the newest car I've owned & never had a problem with parts supply before. Currently 2 months into a (infinite?) Wait for a suspension arm. MOT has expired so I cant even use it.
What ive ended up with is a very expensive cobweb gathering ornament.

wax lyrical

1,054 posts

269 months

Sunday 12th July
quotequote all
LarJammer said:
Im not one for moaning but the Alpine is the newest car I've owned & never had a problem with parts supply before. Currently 2 months into a (infinite?) Wait for a suspension arm. MOT has expired so I cant even use it.
What ive ended up with is a very expensive cobweb gathering ornament.
This kind of issue for a car that is relatively new must be worrying for current A110 owners? I was considering buying one but this plus all the various build quality and reliability issues has completely put me off. frown

Naturally_aspirated

51 posts

28 months

Sunday 12th July
quotequote all
wax lyrical said:
This kind of issue for a car that is relatively new must be worrying for current A110 owners? I was considering buying one but this plus all the various build quality and reliability issues has completely put me off. frown
You can find threads like this on all car forums. They’re brilliant, don’t let a few posts about issues put you off as it doesn’t necessarily represent the experience of all owners.

L1OFF

Original Poster:

3,740 posts

284 months

Monday 13th July
quotequote all
Naturally_aspirated said:
wax lyrical said:
This kind of issue for a car that is relatively new must be worrying for current A110 owners? I was considering buying one but this plus all the various build quality and reliability issues has completely put me off. frown
You can find threads like this on all car forums. They re brilliant, don t let a few posts about issues put you off as it doesn t necessarily represent the experience of all owners.
I dont disagree they are brilliant cars, unless you need any parts from Alpine. (See Larjammer post above 2 months in for a ball joint). as France goes on holiday for August I will be 2 months+ in which is almost 10% of my % PCP deal which I am still paying. Totally unacceptable for a car just over a year old.

Derek182

215 posts

108 months

Monday 13th July
quotequote all
I'm 2 years and 4 months into Alpine ownership and stories like this do worry me, as do other stories about poor support from dealers and failures to honour what seem to be reasonable warranty claims.
My plan is for long-term Alpine ownership, I've bought an extended warranty, had PPF applied and paid for a service plan.
I do occasionally get tempted by the extra drama (particularly the noise) of a 911 or AM Vantage but would these marques be any better?
I know of one owner of a recent 911 with a turbo fault who has already waited several months for Porsche to supply a replacement turbo and another who bought a nearly new Boxster which developed a fault with the folding roof, the dealer would fix it under warranty but were so busy they couldn't book it in for 2 months. And that's Porsche who we would assume have the sales volumes and financial strength to do after-sales properly!
There are already good independents servicing and maintaining Alpines, hopefully in time the after-market will start to supply good quality pattern parts where Alpine can't be bothered to keep stock.

OscarP

58 posts

59 months

Tuesday 14th July
quotequote all
5 years in - no parts supply issues, no warranty arguments, no breakdowns, fine dealer service, corrosion dealt with without argument and its never been to the garage outside the service window. Great little car - French not German with all that that means. Paid £50K - worth £28 nearly 5 years later with 40K miles on it. Whats not to be happy about. Stop whining and get on with life.

wax lyrical

1,054 posts

269 months

Tuesday 14th July
quotequote all
...lone voice of content in the wilderness... as the tumbleweed blows gently across the landscape. wink

I think you're the proverbial 'exception that proves the rule'.

Having said that, as a third car (not a daily) and one that I did not have to rely on, I'd be happy to own an A110. smile I just wish the engine had a bit more character and real noise (not the piped cr@p).

OscarP said:
5 years in - no parts supply issues, no warranty arguments, no breakdowns, fine dealer service, corrosion dealt with without argument and its never been to the garage outside the service window. Great little car - French not German with all that that means. Paid £50K - worth £28 nearly 5 years later with 40K miles on it. Whats not to be happy about. Stop whining and get on with life.

SpudLink

8,093 posts

220 months

Tuesday 14th July
quotequote all
wax lyrical said:
...lone voice of content in the wilderness... as the tumbleweed blows gently across the landscape. wink

I think you're the proverbial 'exception that proves the rule'.

Having said that, as a third car (not a daily) and one that I did not have to rely on, I'd be happy to own an A110. smile I just wish the engine had a bit more character and real noise (not the piped cr@p).

OscarP said:
5 years in - no parts supply issues, no warranty arguments, no breakdowns, fine dealer service, corrosion dealt with without argument and its never been to the garage outside the service window. Great little car - French not German with all that that means. Paid £50K - worth £28 nearly 5 years later with 40K miles on it. Whats not to be happy about. Stop whining and get on with life.
Most people who have had no issues don’t tend to go online to say ‘all is well’.
If 10% have problems, they will generate more internet noise than the 90% who are just driving the car everyday with nothing going wrong.
This doesn’t just apply to Alpine, or cars.

OscarP

58 posts

59 months

Tuesday 14th July
quotequote all
Correct

L1OFF

Original Poster:

3,740 posts

284 months

Tuesday 14th July
quotequote all
SpudLink said:
wax lyrical said:
...lone voice of content in the wilderness... as the tumbleweed blows gently across the landscape. wink

I think you're the proverbial 'exception that proves the rule'.

Having said that, as a third car (not a daily) and one that I did not have to rely on, I'd be happy to own an A110. smile I just wish the engine had a bit more character and real noise (not the piped cr@p).

OscarP said:
5 years in - no parts supply issues, no warranty arguments, no breakdowns, fine dealer service, corrosion dealt with without argument and its never been to the garage outside the service window. Great little car - French not German with all that that means. Paid £50K - worth £28 nearly 5 years later with 40K miles on it. Whats not to be happy about. Stop whining and get on with life.
Most people who have had no issues don t tend to go online to say all is well .
If 10% have problems, they will generate more internet noise than the 90% who are just driving the car everyday with nothing going wrong.
This doesn t just apply to Alpine, or cars.
As I have said a number of times they are great cars. Sadly let down by after sales attitude from Alpine.
Hopefully neither of you have a requirement for any Alpine specific parts. If you think having spent £70k on a car that is just 1yr old and is off the road without even any indication of when the parts we be supplied by Alpine is OK by you that's fine. I will caring on winging as you put it.