Cancelling online purchase of used car before collection
Cancelling online purchase of used car before collection
Author
Discussion

BillTheButcher

Original Poster:

385 posts

183 months

Yesterday (06:54)
quotequote all
Hello,

I'd appreciate a bit of advice/confirmation about cancelling the purchase of a used car.

The deal was agreed online/over the phone, i.e. I haven't visited the dealership or seen the car (so, a distance sale). I'm due to collect the car this weekend.

No deposit was requested or paid but the dealer has removed the advert and I've digitally signed the order form.

There's no finance involved: the car I'm trading in is worth more than the one I'm buying.

From what I've read online, I believe I can cancel the whole thing without repercussions (Consumer Contracts Regulations 2013?) but I'd like confirmation before I contact the dealer.

Thanks in advance. smile

Monkeylegend

28,307 posts

253 months

Yesterday (08:12)
quotequote all
I did the same with an approved used BMW last year and got my £1000 deposit back as well.

This was a distance sale and had not viewed the car prior to the planned pick up day which didn't happen.

Just told them I had changed my mind and that was it, no issues from their end.

BillTheButcher

Original Poster:

385 posts

183 months

Yesterday (08:28)
quotequote all
Monkeylegend said:
I did the same with an approved used BMW last year and got my £1000 deposit back as well.

This was a distance sale and had not viewed the car prior to the planned pick up day which didn't happen.

Just told them I had changed my mind and that was it, no issues from their end.
Thank you. smile

I was expecting to have to pay a deposit but the salesman never asked for one.

BillTheButcher

Original Poster:

385 posts

183 months

Yesterday (09:07)
quotequote all
Asked and answered: I contacted the salesman a little while ago. I can cancel with no repercussions.

Monkeylegend

28,307 posts

253 months

Yesterday (09:22)
quotequote all
BillTheButcher said:
Asked and answered: I contacted the salesman a little while ago. I can cancel with no repercussions.
thumbup


The deposit I paid was refundable but sometimes you can get caught with a non-refundable deposit if you are not careful.