Motherboard CPU socket repair
Discussion
I bought an AM5 Motherboard before Xmas, but when I came to power it up it didn't work. It looks like there's some damaged/broken pins in the CPU socket. I'm sure I didn't cause the damage, but the retailer is refusing to accept a return as they've been advised by the manufacturer to not accept damaged returns.
I've bought a replacement board, but I'm wondering if anyone knows of someone that could replace the socket on the board for me? or does anyone on here do those sorts of repairs?
The motherboard was around £150, and I know a repair might cost half of that, but it seems a shame to throw it in the bin.
I've bought a replacement board, but I'm wondering if anyone knows of someone that could replace the socket on the board for me? or does anyone on here do those sorts of repairs?
The motherboard was around £150, and I know a repair might cost half of that, but it seems a shame to throw it in the bin.
There's a Linus Techtips video on this very topic that came out not too long ago, and their DIY repair success rate was very good, and it did include some tips for at home repairs.
If you're able to identify the bent pins, it's as easy (Fiddly?) as bending them back into place yourself - If you've got a steady hand and some ESD Tweezers, it should be achievable to DIY - It's already broken, so there's little harm in having a go.
Not far from me, there is 'ConsoleClinic' in Elm Park, who do various bits of board repair work (Not just for consoles!) - May be worth looking for a similar specialist nearby; Have a look for Logic Board Repairs / Microsoldering services.
If you're able to identify the bent pins, it's as easy (Fiddly?) as bending them back into place yourself - If you've got a steady hand and some ESD Tweezers, it should be achievable to DIY - It's already broken, so there's little harm in having a go.
Not far from me, there is 'ConsoleClinic' in Elm Park, who do various bits of board repair work (Not just for consoles!) - May be worth looking for a similar specialist nearby; Have a look for Logic Board Repairs / Microsoldering services.
Merry said:
How long did you wait for it to boot?
I built an am5 system back in October and it took about 5 minutes for the screen to come on and post on first power up.
You might already know that but I sure didn't! I was convinced something was broke...
I had this exact issue with the replacement board. Spent ages thinking I'd done something wrong until I came across a comment online that said wait 2-3 minutes as the first boot can take a few minutes. I built an am5 system back in October and it took about 5 minutes for the screen to come on and post on first power up.
You might already know that but I sure didn't! I was convinced something was broke...
The original board does have snapped pins, I can see them, so it needs the socket replacing.
Edited by TheBinarySheep on Wednesday 14th January 13:13
Go back to the retailer, under consumer rights they should have to prove the damage didn't exist when shipped or that you caused the damage if they want to refuse.
Unless they took photos of the exact board that show the damage wasn't present before shipping they can't really do that. The manufacturer's returns policy should play no part in this, the good are not fit for purpose and were damaged, they have not failed in use and your contract is with the retailer.
Do it in writing and make it clear.
Unless they took photos of the exact board that show the damage wasn't present before shipping they can't really do that. The manufacturer's returns policy should play no part in this, the good are not fit for purpose and were damaged, they have not failed in use and your contract is with the retailer.
Do it in writing and make it clear.
andburg said:
Go back to the retailer, under consumer rights they should have to prove the damage didn't exist when shipped or that you caused the damage if they want to refuse.
Unless they took photos of the exact board that show the damage wasn't present before shipping they can't really do that. The manufacturer's returns policy should play no part in this, the good are not fit for purpose and were damaged, they have not failed in use and your contract is with the retailer.
Do it in writing and make it clear.
This - there is nothing they can do to opt out of consumer lawUnless they took photos of the exact board that show the damage wasn't present before shipping they can't really do that. The manufacturer's returns policy should play no part in this, the good are not fit for purpose and were damaged, they have not failed in use and your contract is with the retailer.
Do it in writing and make it clear.
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