Blackwall and Silvertown Tunnels Charging
Blackwall and Silvertown Tunnels Charging
Author
Discussion

Glassman

Original Poster:

24,056 posts

234 months

Yesterday (11:12)
quotequote all
I've been a numpty for forgetting a charge now applies for using the Blackwall Tunnel. That said, I remember when it became chargeable, but never had the need to use it until recently. Today I received a PCN today for using the tunnel on the 31st October.

It's not a defence to claim I forgot, but I do remember driving up to the tunnel and questioning if the charge applied because I remember questioning the whole thing for not seeing the 'charge applies' warning signs or tariff boards. As I approached the tunnel I did ask myself where the signs were for anyone that didn't know it was a toll tunnel. In any case (I thought) I have an account which charges me automatically when I use the Dartford Crossing/Tunnel; I wrongly assumed it would be the same way of charging for the Blackwall. Today I learned it's not. They are two separate entities.

An expensive lesson, but I now want to see where the tariff boards are and the warning signs/diversion suggestions as I don't remember seeing anything. Maybe I was on autopilot...





croyde

25,101 posts

249 months

Yesterday (11:32)
quotequote all
The first time I used the Dartford crossing and forgot to pay, I got a PCN but they cancelled it when I challenged it, as it was a first offence.

Maybe, just maybe, the same applies to your crossing.

I hate this form of pricing, as it is easy pickings from people who don't usually drive that route.

In my case, I knew about the charge and fully intended to go on-line and pay, once I had returned by the same route, but.....

When I got to Suffolk, plans changed and I was asked to stay a few days and returned by a different route. Paying the £2.50 had completely slipped my mind.

Motorway near Calais has gone 'Boothless' and you have to go to the autoroute's web page to pay.

I only knew this as I could read the French sign above the motorway heralding the coming of more free flowing autoroutes.

But, a month later on my return, it had completely slipped my mind, I was returning by another route and it wasn't until I showed someone here how to use the website by sticking my reg in, that I saw a charge of just €2 was overdue and a fine would be issued.

Only when I contacted the company and explained my confusion was I let off the fine.

Cynically I think that these easy to forget systems are designed to catch people out and make more profit.

WrekinCrew

5,310 posts

169 months

Yesterday (11:34)
quotequote all
Googling finds:

  • There are red “C” symbols on the direction signs at the last junction before the toll, along with blue signs saying “last exit before tunnels charge”.
  • Where the charge starts there are white signs with the red “C” saying “Blackwall & Silvertown Tunnels charge, 6am-10pm, Pay online”.
  • Shortly after that on at least some approaches there is a blue sign saying “Charges apply each way, pay online”
  • On exiting the tunnel there are further white signs with the red “C” crossed out saying “tunnel charges, pay online”.
Streetview is 2024 so doesn't help.

trails

5,824 posts

168 months

Yesterday (11:37)
quotequote all
Glassman said:
I've been a numpty for forgetting a charge now applies for using the Blackwall Tunnel. That said, I remember when it became chargeable, but never had the need to use it until recently. Today I received a PCN today for using the tunnel on the 31st October.

It's not a defence to claim I forgot, but I do remember driving up to the tunnel and questioning if the charge applied because I remember questioning the whole thing for not seeing the 'charge applies' warning signs or tariff boards. As I approached the tunnel I did ask myself where the signs were for anyone that didn't know it was a toll tunnel. In any case (I thought) I have an account which charges me automatically when I use the Dartford Crossing/Tunnel; I wrongly assumed it would be the same way of charging for the Blackwall. Today I learned it's not. They are two separate entities.

An expensive lesson, but I now want to see where the tariff boards are and the warning signs/diversion suggestions as I don't remember seeing anything. Maybe I was on autopilot...
I got caught a few weeks with this, you have to set up an auto payment as well as adding a payment method...was let off the PCN as I'd set everything up before the journey, with the exception of the automated payment part. So although that was a surprise, they were fair when I presented my mitigating circumstances.

OoopsVoss

735 posts

29 months

Yesterday (11:58)
quotequote all
trails said:
Glassman said:
I've been a numpty for forgetting a charge now applies for using the Blackwall Tunnel. That said, I remember when it became chargeable, but never had the need to use it until recently. Today I received a PCN today for using the tunnel on the 31st October.

It's not a defence to claim I forgot, but I do remember driving up to the tunnel and questioning if the charge applied because I remember questioning the whole thing for not seeing the 'charge applies' warning signs or tariff boards. As I approached the tunnel I did ask myself where the signs were for anyone that didn't know it was a toll tunnel. In any case (I thought) I have an account which charges me automatically when I use the Dartford Crossing/Tunnel; I wrongly assumed it would be the same way of charging for the Blackwall. Today I learned it's not. They are two separate entities.

An expensive lesson, but I now want to see where the tariff boards are and the warning signs/diversion suggestions as I don't remember seeing anything. Maybe I was on autopilot...
I got caught a few weeks with this, you have to set up an auto payment as well as adding a payment method...was let off the PCN as I'd set everything up before the journey, with the exception of the automated payment part. So although that was a surprise, they were fair when I presented my mitigating circumstances.
Same for me. I'd set up the app - just not the auto debit part. PCNs cancelled.

Aunty Pasty

786 posts

57 months

Yesterday (12:12)
quotequote all
I just got caught by them as well a couple of weeks back. I don't go that way very often and I don't recall seeing any toll signs. Looks like they started back in April.

Glassman

Original Poster:

24,056 posts

234 months

Yesterday (22:14)
quotequote all
Interesting terms I appear to have been roped into.

Pay by the 21st and it's 90-quid. By missing this 'one time offer' the charge doubles to 180.

By not making the specified payments or not responding with a representation by 5th December, a £270.00 for a charge certificate is payable.

Interesting how it's straight to a penalty charge and not an increase on the £4.00 that would have been applicable on the day.

Terminator X

18,669 posts

223 months

croyde said:
The first time I used the Dartford crossing and forgot to pay, I got a PCN but they cancelled it when I challenged it, as it was a first offence.

Maybe, just maybe, the same applies to your crossing.

I hate this form of pricing, as it is easy pickings from people who don't usually drive that route.

In my case, I knew about the charge and fully intended to go on-line and pay, once I had returned by the same route, but.....

When I got to Suffolk, plans changed and I was asked to stay a few days and returned by a different route. Paying the £2.50 had completely slipped my mind.

Motorway near Calais has gone 'Boothless' and you have to go to the autoroute's web page to pay.

I only knew this as I could read the French sign above the motorway heralding the coming of more free flowing autoroutes.

But, a month later on my return, it had completely slipped my mind, I was returning by another route and it wasn't until I showed someone here how to use the website by sticking my reg in, that I saw a charge of just 2 was overdue and a fine would be issued.

Only when I contacted the company and explained my confusion was I let off the fine.

Cynically I think that these easy to forget systems are designed to catch people out and make more profit.
Agreed. My BiL ended up with £600 fine or so as it happened as he was just moving house. First he heard of it was a debt collectors letter with a massive fine.

TX.

trails

5,824 posts

168 months

Terminator X said:
Agreed. My BiL ended up with £600 fine or so as it happened as he was just moving house. First he heard of it was a debt collectors letter with a massive fine.

TX.
Did he not push back and have the additional fine quashed if he had moved house and the correspondence was not sent to the correct address?