PCH agreement cancellation within 14 days
PCH agreement cancellation within 14 days
Author
Discussion

WhatHaveIdone

Original Poster:

5 posts

3 months

Friday 7th November 2025
quotequote all
Hi,

I was wondering if anyone could please give me some advice. I have leased cars for many years and have always got the documentation from the car manufacturer directly (even though I’ve gone through a company like National Vehicle solutions). The other day I found a deal I liked through Leasing Options and I’ve just signed the contract, but noticed (of course I noticed after I’d signed) it had ‘Leasys’ written all over the docs and not Cupra. I nearly fell off my chair! I’ve paid Leasing options the broker fee of £349. The car isn’t due to be delivered until January. In their documentation, Leasys sent me the new registration too. The issue I have is, I googled Leasys and they have the WORST reviews I’ve ever seen. All I keep thinking is how I’ve completely messed up.

Sorry if I haven’t explained enough/explained too much. Since I’ve literally just signed the contract, can anyone please tell me if I can cancel the contract? I would really appreciate any guidance. Thank you so much.

a_dreamer

2,397 posts

59 months

Friday 7th November 2025
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What does it say in the contract you signed about cancellation?

codenamecueball

725 posts

111 months

Friday 7th November 2025
quotequote all
WhatHaveIdone said:
Hi,

I was wondering if anyone could please give me some advice. I have leased cars for many years and have always got the documentation from the car manufacturer directly (even though I ve gone through a company like National Vehicle solutions). The other day I found a deal I liked through Leasing Options and I ve just signed the contract, but noticed (of course I noticed after I d signed) it had Leasys written all over the docs and not Cupra. I nearly fell off my chair! I ve paid Leasing options the broker fee of £349. The car isn t due to be delivered until January. In their documentation, Leasys sent me the new registration too. The issue I have is, I googled Leasys and they have the WORST reviews I ve ever seen. All I keep thinking is how I ve completely messed up.

Sorry if I haven t explained enough/explained too much. Since I ve literally just signed the contract, can anyone please tell me if I can cancel the contract? I would really appreciate any guidance. Thank you so much.
Leasys is the leasing arm of Stellantis, nobody is getting a car from them and writing them a glowing review about how well they process a monthly direct debit.

WhatHaveIdone

Original Poster:

5 posts

3 months

Friday 7th November 2025
quotequote all
Thanks for replying. It says:

“If the Hirer is a consumer and have entered into this agreement at a distance, you have the right under the Consumer Contracts (Informtaion, Cancellation and Additional Charges) Regulations 2013 to cancel this agreement Within 14 days of entering into it.”

WhatHaveIdone

Original Poster:

5 posts

3 months

Friday 7th November 2025
quotequote all
codenamecueball said:
Leasys is the leasing arm of Stellantis, nobody is getting a car from them and writing them a glowing review about how well they process a monthly direct debit.
I feel like crying! Please tell me I’ll be able to cancel?!

Jazoli

9,479 posts

272 months

Friday 7th November 2025
quotequote all
Just cancel it if you are within the 14 day window, and read the documents properly next time!

ConnectionError

2,227 posts

91 months

Friday 7th November 2025
quotequote all
What is the problem with the lease you have signed?

Have you ordered the wrong car,l?

Forgive me for being thick

WhatHaveIdone

Original Poster:

5 posts

3 months

Friday 7th November 2025
quotequote all
Jazoli said:
Just cancel it if you are within the 14 day window, and read the documents properly next time!
Do you think I’ll be able to, without being penalised? Do you know if I’ll get the £349 broker fee back? I’ve definitely learnt my lesson 😩

WhatHaveIdone

Original Poster:

5 posts

3 months

Friday 7th November 2025
quotequote all
ConnectionError said:
What is the problem with the lease you have signed?

Have you ordered the wrong car,l?

Forgive me for being thick
I love the car but the documentation is from the company Leasys and they’ve got terrible reviews. People are saying upon collection, this company is charging them ridiculous amounts of money for things they shouldn’t be. It’s not just one or two bad reviews. There’s loads.

ConnectionError

2,227 posts

91 months

Friday 7th November 2025
quotequote all
So people are moaning that the lease company is charging for damage etc when the car is returned?

Dog Biscuit

1,621 posts

19 months

Friday 7th November 2025
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As long as you look after it etc and maybe take a detailed video upon handing back I'm sure you'll be OK


BishBosh

507 posts

246 months

Wednesday 19th November 2025
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OP. We have had a Peugeot 3008 from Leasys for the last 24 months. Handed the car back this week on Monday, a chap from Manheim came to collect it.

I made sure it was clean inside and out, polished off any paint marks and scuffs and had the requested keys, service book and wheel key all ready to go.

He did comment on how tidy it was compared to others he had collected and took about 30 minutes to inspect - upon which he asked me to sign his form, no issues at all.

Worked out all okay for us.

ayman82

1,550 posts

203 months

Wednesday 19th November 2025
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Leasys is fine as long as you are fine.

No one writes a glowing review of a finance company.
For things like these, people only write reviews if they have a bad experience.

I had the 840i deal with Leasys and they were fine.

It was early Covid (March 2020) so they were a bit slow, but everyone was.
No issues on hand back, and have dealt with them since and they are fine.

I wouldn't worry.

b19rak

391 posts

239 months

Thursday 20th November 2025
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If the car and price is right I’m not sure what you are worrying about. Once you have the car you won’t have to deal with the until it goes back.

blue_haddock

4,827 posts

89 months

Thursday 20th November 2025
quotequote all
WhatHaveIdone said:
Jazoli said:
Just cancel it if you are within the 14 day window, and read the documents properly next time!
Do you think I ll be able to, without being penalised? Do you know if I ll get the £349 broker fee back? I ve definitely learnt my lesson ?
From my experience of working as a lease broker for several years i would say the chance of getting your £349 bakc is slim to absolutely none!

Panthro

758 posts

240 months

Thursday 20th November 2025
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What are you getting so upset about? Someone writes a bad review and you want to cancel the deal? Stop flapping and just take the car or cancel it and lose your fee. Simple.

James_33

635 posts

88 months

Monday 24th November 2025
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I think if i got my tits in a twist everytime there was bad reviews on something I'd like to purchase then i would never buy anything.