whatsapp not loading - iphone
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Discussion

shirt

Original Poster:

24,717 posts

219 months

Yesterday (16:07)
quotequote all
i appreciate this isn't tech support but was wondering if anyone can help before i go join another forum etc.

iphone 16 pro, ios 18.7.1, no updates outstanding.

whatsapp won't open. it is working on my laptop, and i am getting alerts on my phone, but the app itself will not open. it is hanging and then crashing on this screen



this has only been a problem since this morning.

yesterday i had a whatsapp call from an iranian number which i answered as i thought it was one of my contractors. the call hung up on answering and i thought nothing of it, only now wondering if this might be a factor or simply coincidence.

anyway i force closed and reopened the app, same issue. i then offloaded it and reinstalled, same issue.

i then updated ios [security updates, to version above], rebooted, offloaded and reinstalled again, same issue.

wondering what to do next? google is only advising the same things i've done already.

shirt

Original Poster:

24,717 posts

219 months

Yesterday (19:34)
quotequote all
solved:

backed up the phone, completely deleted and reinstalled WA. net result is it works i just lost any messages received today.