Trouble with BP Pulse app

[Mark V GTD]

Used BP for most of my public charging perfectly well until a few months ago. Came to use it a few weeks ago and couldn t log in for a charge. Called them and they said the app had been redesigned and I need to reload it etc. I was in a hurry so used a nearby Podpoint charger instead.

I have now deleted the app reloaded the latest one but get a continuing cycle of something went wrong or you have tried too many times when trying to set up a new account, exactly what happened when I tried to use the old one to charge. Trying again half a hour later doesn t fix it either. Nothing seems to work and wondering if this is a widespread problem. My phone is a six month old iPhone.

Edited by Mark V GTD on Tuesday 14th October 08:57

[TheRainMaker]

It's working for me, but I had to enter all my details and card details again.

I'm sure I had £20 of credit, but that seems to have now gone!!!!

[Mark V GTD]

My sympathies - I think I had some credit with them too. Its pretty bad when you think about it. Launch a new app and everyone's account and money disappears - thanks BP.

[Mark V GTD]

Largely the same as me - I have given up and will rely on Podpoint going forward when I need the odd public charge.