New Fibre Broadband install
Discussion
City Fibre have just installed fibre in our road. They have installed what I presume is a connection point in the pavement outside all the houses.
We're now getting letters from broadband providers offering deals to sign up with them.
What I would like to do first though is discuss how and where they would propose to install the connection between the pavement and the house, and whether different providers might propose different options.
Does anyone have experience of how this would work please?
Issues as I see them are:
The existing FTTC is copper cable is an overhead one that is fixed to the gable end fascia board and enters the house at the back with the cable then running (loose) through the loft to a cupboard in the centre of the house, where the master box and my router are.
There is no fibre connection either on the existing telephone pole or near the base of it to just replace the copper line with fibre.
If the new cable were to go under the driveway between the pavement connection and the house wall there are the power and water supply pipes and the rainwater soakaway in the way.
The house has recently been rendered and I would like to avoid a box or cables on the new render.
Even if they were able to fit a box on the front of the house at the nearest point to the pavement connection the cable would need to run through three rooms to get to the cupboard where the router is and that is where I would like to keep it.
etc. etc.
We're now getting letters from broadband providers offering deals to sign up with them.
What I would like to do first though is discuss how and where they would propose to install the connection between the pavement and the house, and whether different providers might propose different options.
Does anyone have experience of how this would work please?
Issues as I see them are:
The existing FTTC is copper cable is an overhead one that is fixed to the gable end fascia board and enters the house at the back with the cable then running (loose) through the loft to a cupboard in the centre of the house, where the master box and my router are.
There is no fibre connection either on the existing telephone pole or near the base of it to just replace the copper line with fibre.
If the new cable were to go under the driveway between the pavement connection and the house wall there are the power and water supply pipes and the rainwater soakaway in the way.
The house has recently been rendered and I would like to avoid a box or cables on the new render.
Even if they were able to fit a box on the front of the house at the nearest point to the pavement connection the cable would need to run through three rooms to get to the cupboard where the router is and that is where I would like to keep it.
etc. etc.
They will go underground, usually the shortest easiest route to the house and there will be a small brown box attached to the wall. Cable goes through the wall and a small terminating box inside for the fibre and ethernet coming out for the router.
In my last house there was an access panel on the front with conduit for old cable tv that went under the house to the lounge. I wanted them to out it thorugh there like BT had done previously but they said they couldn't.
In my last house there was an access panel on the front with conduit for old cable tv that went under the house to the lounge. I wanted them to out it thorugh there like BT had done previously but they said they couldn't.
Scabutz said:
They will go underground, usually the shortest easiest route to the house and there will be a small brown box attached to the wall. Cable goes through the wall and a small terminating box inside for the fibre and ethernet coming out for the router.
In my last house there was an access panel on the front with conduit for old cable tv that went under the house to the lounge. I wanted them to out it thorugh there like BT had done previously but they said they couldn't.
Thanks - yes that's how I understand it. What I want to do though is to discuss with potential providers exactly what they would propose.In my last house there was an access panel on the front with conduit for old cable tv that went under the house to the lounge. I wanted them to out it thorugh there like BT had done previously but they said they couldn't.
If it's too much of a faff I won't bother with fibre broadband.
GasEngineer said:
Thanks - yes that's how I understand it. What I want to do though is to discuss with potential providers exactly what they would propose.
If it's too much of a faff I won't bother with fibre broadband.
You probably want to speak to city fibre. Im with Vodafone but it was CF who did the street to house cable instal.If it's too much of a faff I won't bother with fibre broadband.
They are a bit useless. I moved house and the new place already had the work done. They said 2 weeks to wait for an engineer. I said I dont need one the fibre is already here. They said their system shows it isn't, I said well my 2 f
king eyes shows it is. Engineer came and went oh, I didn't need to come. No mate I told your team that. Unfortunately you will not get contact with the installation engineers beforehand.
I’d suggest that instead of cancelling your existing service you request a new line and proceed with that, if the engineer can’t install to your specifications then you cancel on the day. If they do then cancel your existing line.
Alternatively the ont device that converts the optical cable to ethernet can be up to 100m from your router if there is a ethernet cable between them or your able to install one then that can be used to keep your existing router position.
However it’s unlikely that the fibre will be run some distance inside the home.
It’s also worth noting that fibre can be delivered via overhead lines, our fibre was delivered via an overhead line as was the previous telephone line.
It might be best to see how they deliver to your neighbours first?
I’d suggest that instead of cancelling your existing service you request a new line and proceed with that, if the engineer can’t install to your specifications then you cancel on the day. If they do then cancel your existing line.
Alternatively the ont device that converts the optical cable to ethernet can be up to 100m from your router if there is a ethernet cable between them or your able to install one then that can be used to keep your existing router position.
However it’s unlikely that the fibre will be run some distance inside the home.
It’s also worth noting that fibre can be delivered via overhead lines, our fibre was delivered via an overhead line as was the previous telephone line.
It might be best to see how they deliver to your neighbours first?
Captain_Morgan said:
Unfortunately you will not get contact with the installation engineers beforehand.
I’d suggest that instead of cancelling your existing service you request a new line and proceed with that, if the engineer can’t install to your specifications then you cancel on the day. If they do then cancel your existing line.
Alternatively the ont device that converts the optical cable to ethernet can be up to 100m from your router if there is a ethernet cable between them or your able to install one then that can be used to keep your existing router position.
However it’s unlikely that the fibre will be run some distance inside the home.
It’s also worth noting that fibre can be delivered via overhead lines, our fibre was delivered via an overhead line as was the previous telephone line.
It might be best to see how they deliver to your neighbours first?
Thanks. Good call on seeing what they do for neighbours. Nobody has had an install yet but I don't think any of my neighbours will have the same issues regarding soakaway, reluctance to have a box on the new render and internal routing etc so it would be specific to my house.I’d suggest that instead of cancelling your existing service you request a new line and proceed with that, if the engineer can’t install to your specifications then you cancel on the day. If they do then cancel your existing line.
Alternatively the ont device that converts the optical cable to ethernet can be up to 100m from your router if there is a ethernet cable between them or your able to install one then that can be used to keep your existing router position.
However it’s unlikely that the fibre will be run some distance inside the home.
It’s also worth noting that fibre can be delivered via overhead lines, our fibre was delivered via an overhead line as was the previous telephone line.
It might be best to see how they deliver to your neighbours first?
It might be worth waiting till someone has an install and seeing if I can speak to the installers (assuming that the different providers don't all use different installers).
I wouldn't want to sign up to any work on my house be it a roofer, electrician or plasterer etc without agreeing first what they are going to be doing and how.
Edited by GasEngineer on Saturday 16th August 14:18
When City Fibre did mine (to replace Virgin Media):
they didn't even know where they were going until day of install so pre-inspection was not an option;
there has to be a box on the outside and they're not allowed to touch someone else's (so I've removed the Virgin one myself); there's also an inside box that needs power;
there wasn't a fibre connection on the telegraph pole so they got Open Reach out same time to install one.
Note that there isn't an access point in the pavement at all so YMMV but it might be the case they can follow your existing setup and that will be minimal disruption. I pay for 1gbps connection with Zen and I'm getting about 900mbps so no real problem.
they didn't even know where they were going until day of install so pre-inspection was not an option;
there has to be a box on the outside and they're not allowed to touch someone else's (so I've removed the Virgin one myself); there's also an inside box that needs power;
there wasn't a fibre connection on the telegraph pole so they got Open Reach out same time to install one.
Note that there isn't an access point in the pavement at all so YMMV but it might be the case they can follow your existing setup and that will be minimal disruption. I pay for 1gbps connection with Zen and I'm getting about 900mbps so no real problem.
Captain_Morgan said:
I guess your not getting fibre then, that is until they turn off the copper service in 2027(I suspect this will be extended again) and a move to fibre is forced to keep your broadband active.
If speed isn’t a issue then I’d live with it until it becomes a issue.
The current service is FTTC ie copper from the cabinet to the house - will that be turned off?If speed isn’t a issue then I’d live with it until it becomes a issue.
Speed isn't an issue really. Speedtest shows 70+ Mbps on wireless devices. No problems with streaming TV and surfing the internet/emails etc simultaneously.
I would be happy to have full fibre (FTTP) if I know what they plan to do re installing it.
GasEngineer said:
The current service is FTTC ie copper from the cabinet to the house - will that be turned off?
In all likelihood yes, if you have fiber in your area then it will likely be turned off.There are some cases where it’s not possible to provide fibre and these will keep a copper line but will not provide a phone line only a data connection with phones provided by voip.
However in your case with fibre lines in situ I’d expect them turned off at some point.
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