Anybody else had problems dealing with Autodoc

Anybody else had problems dealing with Autodoc

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Discussion

Rotorsforme

Original Poster:

28 posts

105 months

Yesterday (16:18)
quotequote all
My order was delivered with the wrong parts 3 times. The description in the Autodoc catalogue was totally wrong, it did not come with the parts it was advertised with.
And now I have got try ang get a refund, dealing with their customer services is a nightmare, you as the customer are the one who has got it wrong, even though the catalogue you ordered the item from has the wrong description.

Rawhide

975 posts

228 months

Yesterday (16:23)
quotequote all
I don't use them anymore as I've had so many issues. I've found it's best to ALWAYS use the chat feature and have the cars VIN to verify the parts against the car. The main reason is so if a mistake is made it's clear that they confirmed the fitment. It's often been wrong in the catalogue.