OneDrive "This item might not exist or is no longer availabl

OneDrive "This item might not exist or is no longer availabl

Author
Discussion

Furbo

Original Poster:

1,297 posts

47 months

Saturday 12th July
quotequote all
Just started getting this.

I can search and find the file, but then get the above message.

On my iPhone OneDrive will say it cannot find files, despite me being able to see and open it in my “recent documents”

Anyone else had this or know the solution?

TIA

Matty_

2,176 posts

272 months

Saturday 12th July
quotequote all
iPhone is out of sync?

If you log into OneDrive on the web, is the file the same place that the iPhone thinks it is?

LosingGrip

8,328 posts

174 months

Saturday 12th July
quotequote all
I had this. Weirdly I could download the files still.

It then just worked again strangely.

skyebear

929 posts

21 months

Saturday 12th July
quotequote all
Microsoft had a big outage with 365 this week so could be a related issue. Try logging out of your account and log back in. If no luck then clear cache and try again.

Furbo

Original Poster:

1,297 posts

47 months

Sunday 13th July
quotequote all
skyebear said:
Microsoft had a big outage with 365 this week so could be a related issue. Try logging out of your account and log back in. If no luck then clear cache and try again.
I’ve logged out and cannot log back in.

MS wants me to verify my account and wants to send a code to a now defunct landline.

I try to select another method and it takes me round in a circle back to using that same number again.

Furbo

Original Poster:

1,297 posts

47 months

Sunday 13th July
quotequote all
Managed to login again.

Cleared cash

Still I can search a file to be told it is not there, whilst it is still there in my recent documents below.


Ham_and_Jam

3,095 posts

112 months

Sunday 13th July
quotequote all
Can you open and resave to the location you want, then delete / clear the recently opened?

Furbo

Original Poster:

1,297 posts

47 months

Sunday 13th July
quotequote all
Ham_and_Jam said:
Can you open and resave to the location you want, then delete / clear the recently opened?
I’ve saved the doc under another name and now can search / open it.

What concerns me is that I won’t be able to find other documents.