Car hire recommendation - Split
Car hire recommendation - Split
Author
Discussion

fridaypassion

Original Poster:

10,358 posts

245 months

Wednesday 2nd July
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We're off to Croatia in Summer and I'm having a bit of trouble tracking down a car hire company thats not going to rip us off! All the reviews for the companies near the airport are pretty bad! Does anyone have a recommendation?

Harpoon

2,257 posts

231 months

Wednesday 2nd July
quotequote all
Do none of the usual suspects like Hertz or Sixt have a desk at the airport?

fridaypassion

Original Poster:

10,358 posts

245 months

Wednesday 2nd July
quotequote all
They do but they all have terrible reviews!

shirt

24,478 posts

218 months

Wednesday 2nd July
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it's difficult to be ripped off if you know the prices in advance and have fully comp insurance - either from the provider or via an excess policy. most bad reviews will be down to people who don't understand that.




Halitosis

193 posts

74 months

Wednesday 2nd July
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We used Avia last autumn and were impressed. Booked through DiscoverCars IIRC. They're outside about a 100m walk opposite the terminal, no queue, pleasant folk and it was a brand new car.
Be aware that if you're taking a ferry to any of the islands there is a surcharge.

elise2000

1,779 posts

236 months

Wednesday 2nd July
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Carwiz at the terminal are fine. Used them a few times

fridaypassion

Original Poster:

10,358 posts

245 months

Wednesday 2nd July
quotequote all
Cheers guys just wanted some real world recommendations. Never really seen such a cluster of poor reviews when it comes to hire cars!

Edited by fridaypassion on Wednesday 2nd July 20:44

elise2000

1,779 posts

236 months

Wednesday 2nd July
quotequote all
fridaypassion said:
Cheers guys just wanted some real world recommendations. Never really seen such a cluster of poor reviews when it comes to hire cars!

Edited by fridaypassion on Wednesday 2nd July 20:44
Whoever you choose to rent with, make sure their office is actually in the terminal- several of the companies have an office that is actually a 5-10 min walk away!

Griffith4ever

5,771 posts

52 months

Thursday 3rd July
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We used Avia-Rentacar. It's a 1 min walk outside the terminal. Walk through the car park barrier, turn right, just down the road. No hardship at all. 69 Euros for 5 days, Opel Mokka.

They were absolutely fine. A little slow getting the keys but no big deal. Usual "victim" in the queue protesting loudly at the added insurance as they didn't take out their own, and another who didn't bring the CREDIT card they booked with. Car was nearly new and a nice drive, which I never throught I'd say about a Mokka!

I've said this in many posts on here. Go prepared, read the docs, take out your own insurance, you will be fine. I'm sure Avia will have terrible reviews too.

ALL the cheao hire co.s have terrible reviews because they make their money not from the car hire, but from the insurance add ons, and if you don't go prepared, prepare to pay! :-)

Take out car hire excess insurance before you go
Make 100% sure you take the CREDIT (not debit) card with you that you paid to hire the car.
Makes sure that card belongs to the nominated driver.
Politely decline all the hard sell of excess waivers, and break down recovery (your excess insurance covers, tyres, breakdown recovery etc). You'll be fine!
Let them put an 800 Euro "hold" on said credit card.
Enjoy the cheap hire. You are there for 10 mins - get it done and have a nice holiday.

Skodillac

7,941 posts

47 months

Thursday 3rd July
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elise2000 said:
Carwiz at the terminal are fine. Used them a few times
I used Carwiz in Zagreb airport 2 years ago - really good experience. When I arrived they realised I'd booked a car class too small for my needs (skis) and upgraded me at no cost. Happily accommodated a 4am drop off for a ridiculous flight departure time too. I was more than happy.

fridaypassion

Original Poster:

10,358 posts

245 months

Saturday 23rd August
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Just thought I would update this thread I think anyone booking a care hire at Split needs to be bloody careful. We went with the recommendation above and got full insurance. However on dropping off the car they accused us of loosing the car documents (a small green slip in the folder they give you) All we did with the folder is stick it in the glove box we never gave it a thought. They were making noises about a charge for this and I told them to bks in no uncertain terms it was clearly a con the only one they could do with the full insurance obviously. The car we had was absolutely battered it had about 20 marks/dents logged which we didnt add to and the car was fine otherwise but I was a bit miffed after paying nearly a grand for 12 days with the full insurance they were STILL trying to stiff us. I think they rely on you rushing for your flight but we were well early so had a good hour in hand to discuss it. We think they had two folders on handover and switched out the one with the green document in (I remember seeing this) its a proper tourist con so different to experiences in other destinations we have hired cars. We had a big hoohaa over it and al of a sudden the guy rang the office and the problem disappeared and we were "free to go". It was a bit of a sour end to a brilliant trip.

So be VERY careful it looks like Croatia/Split have a real issue with the car hire companies I've never been to a destination before where all the hire companies have universally awful reviews.

Griffith4ever

5,771 posts

52 months

Sunday 24th August
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who did you use? £1000 for 12 days is excessive! was it school hols I assume? (we went in Sept) I paid 14 euros a day! (165 euros for your duration). Car was brand new too.

fridaypassion

Original Poster:

10,358 posts

245 months

Sunday 24th August
quotequote all
It was Carwhizz school holidays innit we dd a similar trip to Kefalonia in May with our usual guys (Pefanis for the benefit of google searches) They are awesome it was £400! I think the guys in Kefaonia don't even offer additional insurance theres a huge difference!

Screenwash

170 posts

39 months

Sunday 24th August
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Even the big global brands are often run by franchisees in many countries, with their own little local scams to try to rip you off…