Approved Used BMW- Coded
Discussion
So I bought an approved used M2 a little over a month ago, from a BMW main dealer, LOVE the car.
I intentionally bought an AUC with the premium associated, a "perfect" original example, low milage, 1 owner, full history etc etc.
On pickup my phone would not pair properly with apple car play and I could not pair my phone/ car to the MyBMW app. To complicate matters my phone had been doing weird stuff for a bit, randomly dropping headphones, etc so I presumed it was something up with my phone, so did not worry too much. Thought a trip to the Apple Store was in order.
Any case its not a problem with my phone, the previous owner has "coded" apple car play, its not an approved BMW installation.
TBH apple car play is not mega important not that bothered by it. I am really concerned that this unauthorised software will mean BMW have the ability in 6 months to walk away from warranty claims.
I get 100% that if the infotainment fails I am screwed, but what about other things, if the engine pops can they avoid other claims due to this?
What do I do?
Part of me says car is great in general, apple car play is not that important stop b
hing.
Part of me says it's a potential liability and to reject it, not because of the missing car play, but because part of the car cant be warrantied and concerns over this being a route to voiding any warranty claim in future?
Should an AUC be sold with unauthorised software ?
Any thoughts on what I should do ?
I intentionally bought an AUC with the premium associated, a "perfect" original example, low milage, 1 owner, full history etc etc.
On pickup my phone would not pair properly with apple car play and I could not pair my phone/ car to the MyBMW app. To complicate matters my phone had been doing weird stuff for a bit, randomly dropping headphones, etc so I presumed it was something up with my phone, so did not worry too much. Thought a trip to the Apple Store was in order.
Any case its not a problem with my phone, the previous owner has "coded" apple car play, its not an approved BMW installation.
TBH apple car play is not mega important not that bothered by it. I am really concerned that this unauthorised software will mean BMW have the ability in 6 months to walk away from warranty claims.
I get 100% that if the infotainment fails I am screwed, but what about other things, if the engine pops can they avoid other claims due to this?
What do I do?
Part of me says car is great in general, apple car play is not that important stop b
hing.Part of me says it's a potential liability and to reject it, not because of the missing car play, but because part of the car cant be warrantied and concerns over this being a route to voiding any warranty claim in future?
Should an AUC be sold with unauthorised software ?
Any thoughts on what I should do ?
nikaiyo2 said:
Hi Chris
I have no idea tbh, but the dealers have said the infotainment would not be warrantied if there are problems in future
They're not supposed to sell modified cars so that's an admission right there.I have no idea tbh, but the dealers have said the infotainment would not be warrantied if there are problems in future
They're not even right about that anyway as the Allianz cover will be entirely void for any claim anyway, that's in the T&C's. (This has been successfully challenged with the Ombudsman btw, so perhaps the terms have changed).
So at best it's a misrepresentation as the car couldn't be AUC in the first place. Or can it be compliantly decoded?
If they advertised it as AUC with carplay in the spec they should be making sure it's right surely? If that means restoring it to stock and popping it on for you then would that be such a big deal for them?
Good luck getting it sorted, I was looking over an M2 last time I was at BMW and they're awesome.
Good luck getting it sorted, I was looking over an M2 last time I was at BMW and they're awesome.
Are you sure it’s coded and not a 3rd party box?
Coding should be straight bmw functionality without issue, whereas a random Chinese CarPlay box between the head unit and screen might be a little more problematic.
Box is 5 min job to remove
However if it is coding, the dealer should be able to reset to default and remove it.
Either way should be an easy fix to return to standard
Coding should be straight bmw functionality without issue, whereas a random Chinese CarPlay box between the head unit and screen might be a little more problematic.
Box is 5 min job to remove
However if it is coding, the dealer should be able to reset to default and remove it.
Either way should be an easy fix to return to standard
How has it come out that it's been coded by a 3rd party and not BMW?
I have an F82 M4 I bought approved used which didn't have carplay activated but I was able to pay to have it unlocked by BMW through the My BMW app and it was activated remotely by BMW whilst my car was on the drive at home
I have an F82 M4 I bought approved used which didn't have carplay activated but I was able to pay to have it unlocked by BMW through the My BMW app and it was activated remotely by BMW whilst my car was on the drive at home
Jamescrs said:
How has it come out that it's been coded by a 3rd party and not BMW?
I have an F82 M4 I bought approved used which didn't have carplay activated but I was able to pay to have it unlocked by BMW through the My BMW app and it was activated remotely by BMW whilst my car was on the drive at home
Because my phone would not pair with the Apple CarPlay, the mybmw app would not connect and the phone would not pair correctly. So I put it back into to BMW to fix it so it now comes to light that the CarPlay is not real and hopefully this is what is causing the issues. I have an F82 M4 I bought approved used which didn't have carplay activated but I was able to pay to have it unlocked by BMW through the My BMW app and it was activated remotely by BMW whilst my car was on the drive at home
To be honest the CarPlay issue is the minor issue, they can add it or not, it the modification and the warranty implications, that worry me.
I remember that guy on here with the M5 was it and the imobilizer, where they declined a blown engine because of that, worried I might be in the same place, potentially.
Edited by nikaiyo2 on Wednesday 25th June 19:45
119 said:
All sounds a bit odd to me.
They should be able to access the control modules and see the date any mods were made.
The OP could have done it and fked it up and now wont code back to standard.
How so? They should be able to access the control modules and see the date any mods were made.
The OP could have done it and f
ked it up and now wont code back to standard.There is no dispute about the fact that the car was sold as an AUC with a fishy car play. Of course the dealer can access the system hence they know when the modifications were done... prior to it being sold to me. This is absolutely not in any doubt at all.
The issue is the AUC was sold with a modded infotainment system and its impact or otherwise on warranty status. There is no debate AT ALL over when or by whom the modification was done.
nikaiyo2 said:
The issue is the AUC was sold with a modded infotainment system and its impact or otherwise on warranty status. There is no debate AT ALL over when or by whom the modification was done.
Well, why are you arguing with the PH massive?You know who you should be arguing with.
[/endthread]
Personally
I’d give the dealer one opportunity to:
1. Remove the coded CarPlay and restore OEM software,
2. Guarantee full BMW warranty across all systems, in writing.
If they refuse or can’t give that confidence — reject the car.
You may love the M2, but you paid for trust and coverage, and BMW promised it through their AUC programme. They have to make that right.
I’d give the dealer one opportunity to:
1. Remove the coded CarPlay and restore OEM software,
2. Guarantee full BMW warranty across all systems, in writing.
If they refuse or can’t give that confidence — reject the car.
You may love the M2, but you paid for trust and coverage, and BMW promised it through their AUC programme. They have to make that right.
nikaiyo2 said:
119 said:
All sounds a bit odd to me.
They should be able to access the control modules and see the date any mods were made.
The OP could have done it and fked it up and now wont code back to standard.
How so? They should be able to access the control modules and see the date any mods were made.
The OP could have done it and f
ked it up and now wont code back to standard.There is no dispute about the fact that the car was sold as an AUC with a fishy car play. Of course the dealer can access the system hence they know when the modifications were done... prior to it being sold to me. This is absolutely not in any doubt at all.
The issue is the AUC was sold with a modded infotainment system and its impact or otherwise on warranty status. There is no debate AT ALL over when or by whom the modification was done.
I guess the best thing is ask them to remove it.
RotorRambler said:
Personally
I d give the dealer one opportunity to:
1. Remove the coded CarPlay and restore OEM software,
2. Guarantee full BMW warranty across all systems, in writing.
If they refuse or can t give that confidence reject the car.
^^^^ Wot 'e said.I d give the dealer one opportunity to:
1. Remove the coded CarPlay and restore OEM software,
2. Guarantee full BMW warranty across all systems, in writing.
If they refuse or can t give that confidence reject the car.
You KNOW it is the ONLY answer.
The infotainment units are not the most reliable parts in any car, and given how increasingly important they are, the last thing I would accept is an unwarranted unit. Totally unacceptable by the dealer, but not surprising.
Take it back, tell them to remove the feature and get in writing that any and all aspects of the warranty will be honoured.
Or hand it back. It’s not AUC, you are just opening the door to issues down the line.
Take it back, tell them to remove the feature and get in writing that any and all aspects of the warranty will be honoured.
Or hand it back. It’s not AUC, you are just opening the door to issues down the line.
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