Porsche Extended Warranty
Discussion
Does anybody know if interior parts - specifically seats are covered under the extended warranty?
Looking through the T&C, they aren’t listed under the vehicle systems/covered however they also aren’t listed under the list of excluded parts.
I appear to have something broken internally on LWBS, I think it’s something to do with the airbag system. Occasionally you can feel something moving when cornering and pressing on this area you can hear that something is moving (passenger side is ok).
Thanks!
Looking through the T&C, they aren’t listed under the vehicle systems/covered however they also aren’t listed under the list of excluded parts.
I appear to have something broken internally on LWBS, I think it’s something to do with the airbag system. Occasionally you can feel something moving when cornering and pressing on this area you can hear that something is moving (passenger side is ok).
Thanks!
Redline88 said:
Does anybody know if interior parts - specifically seats are covered under the extended warranty?
I've just had the chrono clock replaced under warranty, so yes, some interior parts are covered.Porsche should be able to tell you if your issue is covered, but they'll charge you at least £300 to diagnose the problem (refunded if it is covered).
NDA said:
I've just had the chrono clock replaced under warranty, so yes, some interior parts are covered.
Porsche should be able to tell you if your issue is covered, but they'll charge you at least £300 to diagnose the problem (refunded if it is covered).
I think it would depend on the problem with the seat.Porsche should be able to tell you if your issue is covered, but they'll charge you at least £300 to diagnose the problem (refunded if it is covered).
Airbag, mechanical or electrical issue, I would think would be covered, but stitching, bolster wear, sagging or colour transfer, probably not.
Thanks guys. I don’t think that creaks are covered (and I’ve read elsewhere of somebody who had that issue that wasn’t) but my issue is something loose within the seat which I assume is to do with the airbag. You occasionally feel it moving whilst cornering and can replicate the clicking whilst pressing on the seat (passenger side is completely fine).
It might just be a bracket or something but it is annoying as it feels like the seat has some movement in it if that makes sense?
It might just be a bracket or something but it is annoying as it feels like the seat has some movement in it if that makes sense?
To be honest, with that description, i sorry to say I think the OPC warranty won’t cover it.
It sounds (for lack of a better word) a cosmetic issue, as opposed to a “mechanical” failure. (Don’t shoot the messenger!)
I think you are (rightly or wrongly) going to get fobbed off at the OPC
It would almost be worthwhile going to a proper automotive upholsterer to have it stripped back and investigated and fixed if it really bugged you - probably cheaper and a greater likelihood of getting sorted.
Good Luck in any event
It sounds (for lack of a better word) a cosmetic issue, as opposed to a “mechanical” failure. (Don’t shoot the messenger!)
I think you are (rightly or wrongly) going to get fobbed off at the OPC
It would almost be worthwhile going to a proper automotive upholsterer to have it stripped back and investigated and fixed if it really bugged you - probably cheaper and a greater likelihood of getting sorted.
Good Luck in any event
Panamax said:
Numbered paragraph 1, "wear and tear" isn't covered.
Unless the seat suffers a serious structural failure I doubt there's a prayer of a warranty claim, and even then it wouldn't be a slam-dunk.
True however a broken component within the seat causing the airbag (or related component) to move around surely can’t be considered wear and tear at under 17k miles - or am I expecting too much?Unless the seat suffers a serious structural failure I doubt there's a prayer of a warranty claim, and even then it wouldn't be a slam-dunk.
Esquire said:
Oddly enough i noticed the passenger seat on my 981 ( under warranty) has an annoying creak.
Not thinking they'd cover that ?
Many years ago I had this on the drivers seat on my wife’s 996, I mentioned it when I dropped it off for a service and they replaced both sets of runners on the front seats; not sure about the difference on warranty wording now though in comparison.Not thinking they'd cover that ?
^ notwithstanding the warranty wording between then and now, I think the workshop charging model from years ago vs now means that things which would previously got a quick goodwill look see previously have been tightened up on and everything is charged by the task units no, so the workshops are under greater scrutiny / pressure to account for all my time spent on a car when it is in the workshop
W12GT said:
Many years ago I had this on the drivers seat on my wife s 996, I mentioned it when I dropped it off for a service and they replaced both sets of runners on the front seats; not sure about the difference on warranty wording now though in comparison.
Cheers I'll give it a spin next time the car goes on for some work . The issue is how do you even trust the OPC?
I had it recently with a Taycan, put it in for service - they then came back saying the handbrake needed adjustment and wasn’t covered by warranty (it had displayed the error message on occasion previously but wasnt bothering me and was working)
Anyway car returned with it displaying constantly, didn’t bother querying it as was busy at the time, anyway fast forward six months when the car was nearing the point to be returned on its pcp, spoke to Porsche GB as someone told me to speak with them to see if any goodwill was available and a reference number given as car had extended warranty.
Car booked in to have a separate recall done and they made note of the Ebrake issue and the fact a claim had been raised with Porsche, even though I had not received any feedback to whether it would actually be covered under goodwill.l or not.
Turns out that it was actually a faulty solenoid and covered under warranty, now I mean I don’t go around wearing a tin foil hat but things like that don’t sit right with me, especially as this particular OPC has a history of things like this on things that should be under warranty, that they try to charge you for.
OP I would speak to PorscheGB first and see if they can give you any clarity before putting it in to your local OPC.
I had it recently with a Taycan, put it in for service - they then came back saying the handbrake needed adjustment and wasn’t covered by warranty (it had displayed the error message on occasion previously but wasnt bothering me and was working)
Anyway car returned with it displaying constantly, didn’t bother querying it as was busy at the time, anyway fast forward six months when the car was nearing the point to be returned on its pcp, spoke to Porsche GB as someone told me to speak with them to see if any goodwill was available and a reference number given as car had extended warranty.
Car booked in to have a separate recall done and they made note of the Ebrake issue and the fact a claim had been raised with Porsche, even though I had not received any feedback to whether it would actually be covered under goodwill.l or not.
Turns out that it was actually a faulty solenoid and covered under warranty, now I mean I don’t go around wearing a tin foil hat but things like that don’t sit right with me, especially as this particular OPC has a history of things like this on things that should be under warranty, that they try to charge you for.
OP I would speak to PorscheGB first and see if they can give you any clarity before putting it in to your local OPC.
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