Sky cancelled - still use Q box?
Discussion
te.Yep. I had this, the box they sent was only big enough for the mini box so that’s all I sent.
I then had everything confined to storage so had to insist the q box had been sent as I wasn’t emptying out the storage unit to find it. But it went on for a couple of weeks. They are more than welcome to it when I retrieve it…
I then had everything confined to storage so had to insist the q box had been sent as I wasn’t emptying out the storage unit to find it. But it went on for a couple of weeks. They are more than welcome to it when I retrieve it…
If Q doesn't work or they want it back just get a cheap Sky HD box off Ebay for £30 plug it into your dish and you will have all the freeview channels plus all the HD channels of BBC1, 2, 3, 4, ITV1, ITV2, ITV3, ITV4, C4, QuestHD. Just no recording or live pause.
Alternatives are Freeview (need an aerial), who regularly need retuning because their channels change and you will wonder where ITV went one day.
Freely (online streaming) another freeview service that you can currently only get on certain TVs, or a Roku Stick via an app, but not on an Amazon Fire Stick even though Amazon Fire TVs work.
Alternatives are Freeview (need an aerial), who regularly need retuning because their channels change and you will wonder where ITV went one day.
Freely (online streaming) another freeview service that you can currently only get on certain TVs, or a Roku Stick via an app, but not on an Amazon Fire Stick even though Amazon Fire TVs work.
FourWheelDrift said:
If Q doesn't work or they want it back just get a cheap Sky HD box off Ebay for £30 plug it into your dish and you will have all the freeview channels plus all the HD channels of BBC1, 2, 3, 4, ITV1, ITV2, ITV3, ITV4, C4, QuestHD. Just no recording or live pause.
Only if you have a hybrid LNB. A Sky HD box won't work with the standard Sky Q wideband LNB. However the "Freesat 4K" boxes do.FourWheelDrift said:
If Q doesn't work or they want it back just get a cheap Sky HD box off Ebay for £30 plug it into your dish and you will have all the freeview channels plus all the HD channels of BBC1, 2, 3, 4, ITV1, ITV2, ITV3, ITV4, C4, QuestHD. Just no recording or live pause.
May not be so simple, as I believe you will also need to change the LNB on the dish back to an ordinary quad LNB instead of the bipolar Sky Q one, or else the HD box won't get any signal.chrisch77 said:
Having recently binned off Sky too, I can also confirm they want you to send the main Q box back as well as any mini boxes, with the threat of financial penalties if you don’t.
I thought that would be case too but the email says they don't need the main Q box but do want the mini boxes back:There’s no need to return the following Sky equipment:
Sky Q 2TB UHD Non-HDR
You won't be charged a non-return fee for this kit. All we ask is that you recycle it responsibly should you choose not to keep it. If you're unable to recycle the equipment, you're still welcome to send it back to us.
stabilio said:
chrisch77 said:
Having recently binned off Sky too, I can also confirm they want you to send the main Q box back as well as any mini boxes, with the threat of financial penalties if you don’t.
I thought that would be case too but the email says they don't need the main Q box but do want the mini boxes back:There’s no need to return the following Sky equipment:
Sky Q 2TB UHD Non-HDR
You won't be charged a non-return fee for this kit. All we ask is that you recycle it responsibly should you choose not to keep it. If you're unable to recycle the equipment, you're still welcome to send it back to us.
stabilio said:
Sky Q 2TB UHD Non-HDR
I believe that Sky updated the Sky-Q Silver boxes maybe in 2021 so perhaps that don't need the old ones sent back.We already had Sky Q and when we moved house I needed a LNB change for Sky-Q and the installer offered me an updated Sky-Q Silver box off the van.
Actual said:
stabilio said:
Sky Q 2TB UHD Non-HDR
I believe that Sky updated the Sky-Q Silver boxes maybe in 2021 so perhaps that don't need the old ones sent back.We already had Sky Q and when we moved house I needed a LNB change for Sky-Q and the installer offered me an updated Sky-Q Silver box off the van.
BT were trying to get their 'Humax' PVR box back when I quit their TV service quite a few years back now, but I pointed out that as I had it for more than two years or whatever, it was now mine as per original contract.
They did try sneakily sending mails to get it back under 'electrical waste' but I just ignored them all and heard nothing else. It was a pretty good Freeview PVR (a rebrand of a well regarded Humax box) but I stopped watching broadcast TV a few years ago now, so it's up in the attic now.
Make sure you check your original contract with Sky - it might be something along the lines of 'you own the box after the initial contract period expires' as it was with my BT box. Especially if its not the current model .. they may not be too worried about getting it back as they can't refurb and send it out to new customers.
They did try sneakily sending mails to get it back under 'electrical waste' but I just ignored them all and heard nothing else. It was a pretty good Freeview PVR (a rebrand of a well regarded Humax box) but I stopped watching broadcast TV a few years ago now, so it's up in the attic now.
Make sure you check your original contract with Sky - it might be something along the lines of 'you own the box after the initial contract period expires' as it was with my BT box. Especially if its not the current model .. they may not be too worried about getting it back as they can't refurb and send it out to new customers.
Recently cancelled ours. They want both of our boxes back which I am surprised about as they are both 8/9 years old. No biggy but I was hoping like the OP that they wouldn't want our main box so we could hold onto it for Freeview. We are setup with TV Launcher and AppleTV for our Freeview so it's no big deal as we can get all we need through streaming apps.
Uncle Meat said:
On my 6 year old LG TV I can plug the sat coax straight into it without needing anything Sky might leave behind. YMMV.
We have the Hybrid LNB so in theory I could do this, however the cable terminates nowhere near the TV and I would either need to extend it or put a freesat box in which comes at a cost for something I can already do via streaming without spending the money. We might look at a freesat box in the future but for now everything is streaming just fine.Gassing Station | TV, Film, Streaming & Radio | Top of Page | What's New | My Stuff