Time Machine back up issue

[brums evil twin]

any ideas?

I am so non technical and my Time Machine this week has thrown up an issue - been working fine

This is what the issue is and makes no sense to me - any thoughts???
“/Applications/.Microsoft PowerPoint.app.installBackup/Contents/Frameworks/mso99.framework/Versions/A/Resources/mso_intl.bundle/Contents/Resources/da.lproj” could not be backed up.

[AndyTR]

Restart in safe mode and leave the Mac for a couple of hours, then restart again and see if that clears it. Likely to be a caching issue or a recent update has cause the issue.

[megaphone]

You are on a Mac using Time Machine to back it up? Your link mentions Microsoft powerpoint, do you have Mac Office installed?


What are you backing up to? What device? Have you restarted it?

Edited by megaphone on Wednesday 5th March 14:08

Edited by megaphone on Wednesday 5th March 14:09

[eeLee]

It's some random file in your Powerpoint installation, I would not worry about it.

[brums evil twin]

Thanks

I have a Mac book pro with office 360 - always had it and never a problem

BUT the back up has failed - tried re starting and ran it last night and this morning failed again.

Open a presentation that I need and all the photos have gone and replaced with little red crosses. Something strange happening with Office then. What to do??

[brums evil twin]

Should say I am backing up to a external hard drive

[megaphone]

Looks like you have a bad powerpoint file (.ppt) save it somewhere else. Then delete it off the Mac and clear the trash, then see if the Time Machine back-up fails.

In the TM settings you can choose to ignore some files etc from the back-up.

Can you get into Time Machine and see the back ups?

[brums evil twin]

Thanks for this - will give it ago

sorry for the simple question - how do I know what / which is the bad file??

TM is trying again now - I will open and see if anything is listed

[mmm-five]

megaphone said:

Looks like you have a bad powerpoint file (.ppt) save it somewhere else. Then delete it off the Mac and clear the trash, then see if the Time Machine back-up fails.

In the TM settings you can choose to ignore some files etc from the back-up.

Can you get into Time Machine and see the back ups?

It's not a bad Powerpoint file, it's a bad/locked resource file in the Powerpoint app.

But I don't know why you're backing up any app, when it's probably quicker/better to reinstall it if you have a disk failure. So just go into TM and add the Applications folder (or the just the MS Office folder) from the backup schedule.

Edited by mmm-five on Thursday 6th March 13:19

[danb79]

Try repairing it; see if that helps

If not; there's no harm in deleted the whole TM and starting it afresh, unless there's something on there that you really need

[brums evil twin]

thanks - that was what I was thinking of trying next - I had no idea of what was mentioned above

So I guess it means deleting / formatting the external hard drive and starting again??

[brums evil twin]

thanks - that was what I was thinking of trying next - I had no idea of what was mentioned above

So I guess it means deleting / formatting the external hard drive and starting again??

[danb79]

brums evil twin said:

thanks - that was what I was thinking of trying next - I had no idea of what was mentioned above

So I guess it means deleting / formatting the external hard drive and starting again??

Yes; do it via Disc Utility etc

[megaphone]

I would not erase the disc yet. Can you access it? 'Browse Time Machine Backups'

As above, there is likely an issue with Powerpoint on the Mac rather than an issue with Time Machine. Try excluding applications folder in the settings under options.