How inconvenient is switching supplier(s)?

How inconvenient is switching supplier(s)?

Author
Discussion

UTH

Original Poster:

10,225 posts

189 months

Monday 24th February
quotequote all
I finally need to get my arse in gear and look at leaving Sky - another hike coming in April is going to push my bill to something like £175 per month.

I get broadband, pretty much all the TV available, HD/UHD where applicable.....maybe even a couple of other things I'm forgetting or not even aware of.

So, if and when I go shopping around and find some deals, what's the reality behind actually switching? I'm guessing for something like broadband it's very easy? I've already had a look at Virgin at £28 per month is a lot better than my £55 from Sky.

But switching the TV side of things......I guess I need a new dish, new box etc? How long will I be without any of these things? And of course getting used to a new interface is really not overly appealing, which is what might mean I stick with Sky TV.....but broadband really seems a no brainer.

Of course, I am assuming that Sky will not be able to drop my bill by nearly enough even if I spend some time on the phone to them.....

WrekinCrew

5,026 posts

161 months

Monday 24th February
quotequote all
If you have Sky Q, then the 4K boxes from Freesat (tuner-only, or recorder) will work with the same dish and LNB; no need to change anything.

UTH

Original Poster:

10,225 posts

189 months

Monday 24th February
quotequote all
WrekinCrew said:
If you have Sky Q, then the 4K boxes from Freesat (tuner-only, or recorder) will work with the same dish and LNB; no need to change anything.
Interesting.....I don't know much about Freesat. I assume it's a new interface? 15 years of sky and I'm very much stuck in the sky way of interface!

reggie747

173 posts

138 months

Tuesday 25th February
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Do you ever leave the couch or.............not ??

BoRED S2upid

20,486 posts

251 months

Tuesday 25th February
quotequote all
£175 a MONTH Jesus!!

Turtle Shed

1,930 posts

37 months

Tuesday 25th February
quotequote all
BoRED S2upid said:
£175 a MONTH Jesus!!
Yeah, that shocked me too.

UTH

Original Poster:

10,225 posts

189 months

Wednesday 26th February
quotequote all
Turtle Shed said:
BoRED S2upid said:
£175 a MONTH Jesus!!
Yeah, that shocked me too.
Well, yes, I know, hence me asking!
I have been very lazy at just letting it tick along for pretty much 15 years, clearly I should have made some effort to haggle etc, but also given I do have pretty much everything they offer, I can't imagine I can expect to get all that for £50 a month?


UTH

Original Poster:

10,225 posts

189 months

Thought I'd give this a quick bump as I really need to kick myself up the arse this weekend and look into sorting this out as my prices go up in April.

I'm thinking my first, simplest thing is to switch broadband from Sky, possibly to Virgin based on the prices I saw the other day. Anyone know the actual process here? I'm assuming I need a new router etc sent to me? Will I be offline at any point? Working from home I can't really afford downtime.

Then the biggest issue is all the TV stuff I'm paying for. If I want to keep pretty much everything I currently have, what are my options? Sky Sports, BT Sport are pretty essential to me, Sky Cinema maybe not so much, but I do like the fact it's there.
In the same way as my broadband can I just switch to someone like Virgin, get a box sent to me and then off I go with all the same TV stuff, but a different interface?

My gut feeling is that I might not take the plunge to change the TV side of things as I'm so used to the Sky interface etc, but at the very least I'm a total idiot if I don't do the broadband.

Mr E

22,331 posts

270 months

I would ring sky up and tell them you’re leaving because of cost.
I’d wager they’d offer significantly less per month almost immediately

Sporky

8,037 posts

75 months

Virgin are as bad as Sky for hiking prices, and even worse for service. I'd echo what's been said; Freesat dish on the existing dish, and a better Internet provider. I've no complaints with Zen - decent, consistent speeds, and only two outages in four years. One for five minutes, one for half an hour.

MDT

557 posts

183 months

WrekinCrew said:
If you have Sky Q, then the 4K boxes from Freesat (tuner-only, or recorder) will work with the same dish and LNB; no need to change anything.
We did this a few years ago, went with the recorder option, brill and never once have I missed Sky.

FlyVintage

59 posts

2 months

It sounds like you need to spend some time on the phone to them - it looks like it’s long overdue, but you know that already.

Sky wanted to hike mine up 18% this April so I called them and am now paying £63 inclusive of the upcoming April hike. I don’t get or want sports, but other than that it sounds pretty much like the package you have described. But £175 yikes

Ham_and_Jam

2,917 posts

108 months

You sound like someone who wants to take the path of least resistance.

Regardless of your long term plans, ring them up today and say your leaving because money is tight.

They are very likely to cut your bill, haggle hard once they enter discussions.

DeuceDeuce

454 posts

103 months

When you get your new broadband equipment, change the name and password to your current network & password so everything on WiFi will connect automatically.

RizzoTheRat

26,461 posts

203 months

Virgin are on cable, so you'll need them to run the cable in to the house, and will need a new set top box and modem. No reason you couldn't get them to fit it before you cancel Sky though.

Virgins box has built in recording, program guide, etc and works well. If you ever do have any problems though thier customer service is crap (I left about 6 or 7 years ago though so it may have improved)

megaphone

11,092 posts

262 months

OP you're not going to get all the TV you currently have from anywhere else, unless you get an illegal stick or similar. So you'll have to stick with Sky. Or change your viewing habits.

Well, that said, Virgin can give you all the Sky and TNT channels etc but long term they will not be much cheaper and their boxes and interface aren't as good as Sky's. Plus you'll need cables installed. Do you have extra Sky mini boxes? If so you'll need extra Virgin boxes.

Yes you can save a few £ by switching the BB but it's much easier having it all in one place.

So you need to contact Sky and haggle a deal, tell them you're leaving, you should be able to get everything down to under £100.

Edited by megaphone on Friday 28th March 09:41

UTH

Original Poster:

10,225 posts

189 months

Thanks guys, first stop is spending some time on the phone tomorrow.

Next stop looking at the broadband switch.

Final stop this one sounds like a sensible thing to look into:

"If you have Sky Q, then the 4K boxes from Freesat (tuner-only, or recorder) will work with the same dish and LNB; no need to change anything."

babelfish

967 posts

218 months

UTH said:
Thanks guys, first stop is spending some time on the phone tomorrow.

Next stop looking at the broadband switch.

Final stop this one sounds like a sensible thing to look into:

"If you have Sky Q, then the 4K boxes from Freesat (tuner-only, or recorder) will work with the same dish and LNB; no need to change anything."
Where are you getting "Sky Sports, BT Sport are pretty essential to me" from?

Quattr04.

425 posts

2 months

These days everything sky offers is available on some other sort of steaming service.

What are you actually using sky for? What channels are you watching the most you need to work out

Having Freeview and then whatever subscription you want works out best I think

EE broadband about £25 a month, then sky sports if you want to watch the F1 or football you can get though now TV, every film is on either Amazon prime, Disney, Netflix, paramount or just rent to buy.

If you’ve not got a smart tv get a firestick on now tv box or treat yourself to a new TV with the savings?

I can’t see any reason to have sky anymore, you don’t even need a dish, or a aerial, feeeview is available over WiFi now in the same way sky Q is now, dishes are largely redundant




wiggy001

6,640 posts

282 months

Before speaking to Sky I would price up what you currently have on the Sky website as a new customer. That should be the most you pay per month.

Then look at whether you can forfeit being able to record for a streaming only solution - if so then price up Sky Stream as a new customer.

What broadband speed do you have as the most expensive from Sky is £44 for full fibre 900Mb/s?