Extended Warranty
Discussion
Hopefully you have a financial cushion and if you can also sleep well with risk, how about self-insuring?
I think Mercedes engines and (is the transmission Mercedes?) gearboxes are usually very reliable, so you might avoid any hugely expensive repairs.
Remember the warranty provider is making a profit.
Since my warranty expired, I have never had a warranty.
That decision now means, I am approaching being £30,000 up on the deal.
Not sure what the warranty costs are there, but here in the US I decided to not extend the warranty on my 2020 Vantage figuring, as other people have said, they are pretty solid cars.
Well, I guess I got unlucky because last year I need a major engine repair. Seems it was bad luck but I'm not 100% sure of that. Regardless, even with that repair, I'm still of few hundred dollars ahead of the game by not buying the extended warranty from Aston. So it still seems like a good bet to not buy the extended warranty, but make sure you can cover the cost of anything unexpected that might occur.
Well, I guess I got unlucky because last year I need a major engine repair. Seems it was bad luck but I'm not 100% sure of that. Regardless, even with that repair, I'm still of few hundred dollars ahead of the game by not buying the extended warranty from Aston. So it still seems like a good bet to not buy the extended warranty, but make sure you can cover the cost of anything unexpected that might occur.
I’ve got a DB11 2018 with extended warranty & a few months ago I developed a problem which noticeably affected the performance of the car, so the car was booked into my local main dealer & whilst it was with them for almost a month it turns out that the splines in the fuel pump had broken away & consequently damaged some of the injectors. Whilst it was being inspected they noticed the torque tube coupling was showing signs of wear. The end result was a £8.5k bill which was covered entirely by the warranty.
Having had 4 Astons up to now, albeit daily drivers (not covering big mileages) I wouldn’t own a car like this without extended warranty as when something goes wrong like recently it can be a costly fix.
Having had 4 Astons up to now, albeit daily drivers (not covering big mileages) I wouldn’t own a car like this without extended warranty as when something goes wrong like recently it can be a costly fix.
Well, conversely, I’ve just had warranty work rejected on my DB11. It needs a new turbo and the quote was £10k.
Timeless warranty company came out to inspect but when they went through all the details with the car (sold by AM Nottingham) the services are out of alignment with the schedule and they’ve rejected the claim.
I think I’ve been very unlucky and bought a car that should never have been warranted but just make sure there’s absolutely nothing they can wriggle out on, because they will if they can.
I’m not sure where this leaves me as I still have a broken car and a sour taste in my mouth about AM.
Timeless warranty company came out to inspect but when they went through all the details with the car (sold by AM Nottingham) the services are out of alignment with the schedule and they’ve rejected the claim.
I think I’ve been very unlucky and bought a car that should never have been warranted but just make sure there’s absolutely nothing they can wriggle out on, because they will if they can.
I’m not sure where this leaves me as I still have a broken car and a sour taste in my mouth about AM.
Crumpet said:
Well, conversely, I’ve just had warranty work rejected on my DB11. It needs a new turbo and the quote was £10k.
Timeless warranty company came out to inspect but when they went through all the details with the car (sold by AM Nottingham) the services are out of alignment with the schedule and they’ve rejected the claim.
I think I’ve been very unlucky and bought a car that should never have been warranted but just make sure there’s absolutely nothing they can wriggle out on, because they will if they can.
I’m not sure where this leaves me as I still have a broken car and a sour taste in my mouth about AM.
A call to Nottingham is in order if the only thing Timeless are quibbling over is the service schedule. You've paid a premium to have a car with Timeless.Timeless warranty company came out to inspect but when they went through all the details with the car (sold by AM Nottingham) the services are out of alignment with the schedule and they’ve rejected the claim.
I think I’ve been very unlucky and bought a car that should never have been warranted but just make sure there’s absolutely nothing they can wriggle out on, because they will if they can.
I’m not sure where this leaves me as I still have a broken car and a sour taste in my mouth about AM.
Has the car missed services or were they done too late by age or mileage?
I have just extended the warranty on my 2018 V12VSM.
It is now 7 years old, has 14,000 miles on it.
It was £4,793 for 2 years.
Last year I had around £2,000 of work done (including new adaptive shocks on the rear after excessive leaking) and the year before I think it was £1,000 (the warranty extension for the 2 years prior was I think £3,700) so I am slightly out of pocket.
Reasons for extending were that I think the car will be worth more if I have to sell given it has an AM warranty and honestly I do not get to use it enough so my chances of a big failure in gearbox or engine are probably higher. Plus AM Works are brilliant at coverage and sorting things, I have never had a dispute across 4 Astons and 13 years of using them.
YMMV I guess.
It is now 7 years old, has 14,000 miles on it.
It was £4,793 for 2 years.
Last year I had around £2,000 of work done (including new adaptive shocks on the rear after excessive leaking) and the year before I think it was £1,000 (the warranty extension for the 2 years prior was I think £3,700) so I am slightly out of pocket.
Reasons for extending were that I think the car will be worth more if I have to sell given it has an AM warranty and honestly I do not get to use it enough so my chances of a big failure in gearbox or engine are probably higher. Plus AM Works are brilliant at coverage and sorting things, I have never had a dispute across 4 Astons and 13 years of using them.
YMMV I guess.
skyebear said:
A call to Nottingham is in order if the only thing Timeless are quibbling over is the service schedule. You've paid a premium to have a car with Timeless.
Has the car missed services or were they done too late by age or mileage?
They’re sort of all over the place. First was done at 3 months old, second - I think - 14 months later. So outside the 1000 mile / 4 weeks grace period specified in the Ts and Cs. Has the car missed services or were they done too late by age or mileage?
Then it was sold by Nottingham with a service due in less than a month despite the fact that used approved cars are supposed to be serviced by the dealer if one is due within three months of sale.
Then the fifth service, under my ownership, was carried out bang on five years - which was then 18 months after the previous service. But obviously this is out of synch due to previous services being carried out at odd timeframes.
It’s only done 15k miles total! There’s an additional complication in that I bought it privately from someone who bought it from Nottingham, but obviously the warranty is transferable. He’d have had exactly the same issue and should have had it serviced as soon as he took delivery of it but ran it for six months before selling to me - which is when I had it serviced as soon as I bought it.
Complicated! And I have no idea what the resolution is or whether there’s a resolution. Or even whether I’m entitled to a resolution.
Crumpet said:
They’re sort of all over the place. First was done at 3 months old, second - I think - 14 months later. So outside the 1000 mile / 4 weeks grace period specified in the Ts and Cs.
Then it was sold by Nottingham with a service due in less than a month despite the fact that used approved cars are supposed to be serviced by the dealer if one is due within three months of sale.
Then the fifth service, under my ownership, was carried out bang on five years - which was then 18 months after the previous service. But obviously this is out of synch due to previous services being carried out at odd timeframes.
It’s only done 15k miles total! There’s an additional complication in that I bought it privately from someone who bought it from Nottingham, but obviously the warranty is transferable. He’d have had exactly the same issue and should have had it serviced as soon as he took delivery of it but ran it for six months before selling to me - which is when I had it serviced as soon as I bought it.
Complicated! And I have no idea what the resolution is or whether there’s a resolution. Or even whether I’m entitled to a resolution.
Not exactly my experience, but I had issues that I managed to resolve regarding the transfer of warranty.Then it was sold by Nottingham with a service due in less than a month despite the fact that used approved cars are supposed to be serviced by the dealer if one is due within three months of sale.
Then the fifth service, under my ownership, was carried out bang on five years - which was then 18 months after the previous service. But obviously this is out of synch due to previous services being carried out at odd timeframes.
It’s only done 15k miles total! There’s an additional complication in that I bought it privately from someone who bought it from Nottingham, but obviously the warranty is transferable. He’d have had exactly the same issue and should have had it serviced as soon as he took delivery of it but ran it for six months before selling to me - which is when I had it serviced as soon as I bought it.
Complicated! And I have no idea what the resolution is or whether there’s a resolution. Or even whether I’m entitled to a resolution.
I bought my Vanquish S from a non-franchised dealer in Leeds when the car still had 6 months of its warranty left with AM Nottingham. The warranty however did not automatically transfer over with the car. I made a call to AM Nottingham who sent me the warranty documents with a section that needed to be signed by the previous owner before the warranty could be transferred over to me (Section 12 - Request for Transfer Part A). The non-franchised dealer gave me the address of the previous owner and he/she duly signed the relevant section. I then completed Section 12 Part B after which AM Nottingham subsequently transferred the remainder of the warranty over to me. I found AM Nottigham to be extremely helpful in this matter, and would very much recommend a call with them.
I hope you can get this sorted.
Edited by Octavarium on Monday 17th February 13:15
Crumpet said:
Well, conversely, I’ve just had warranty work rejected on my DB11. It needs a new turbo and the quote was £10k.
Timeless warranty company came out to inspect but when they went through all the details with the car (sold by AM Nottingham) the services are out of alignment with the schedule and they’ve rejected the claim.
I think I’ve been very unlucky and bought a car that should never have been warranted but just make sure there’s absolutely nothing they can wriggle out on, because they will if they can.
I’m not sure where this leaves me as I still have a broken car and a sour taste in my mouth about AM.
Crikey, that's a bit mean. One thing that I don't agree with is that the selling garage put the 'timeless' warranty on the car doing the so called inspection themselves. Mine was from a main dealer with warranty, only 6k miles from new and delivered with big ends knocking, could hear it coming off delivery truck! I got in touch with AM Gaydon who were fabulous, maybe worth a try. Timeless warranty company came out to inspect but when they went through all the details with the car (sold by AM Nottingham) the services are out of alignment with the schedule and they’ve rejected the claim.
I think I’ve been very unlucky and bought a car that should never have been warranted but just make sure there’s absolutely nothing they can wriggle out on, because they will if they can.
I’m not sure where this leaves me as I still have a broken car and a sour taste in my mouth about AM.
Octavarium said:
Not exactly my experience, but I had issues that I managed to resolve regarding the transfer of warranty.
I bought my Vanquish S from a non-franchised dealer in Leeds when the car still had 6 months of its warranty left with AM Nottingham. The warranty however did not automatically transfer over with the car. I made a call to AM Nottingham who sent me the warranty documents with a section that needed to be signed by the previous owner before the warranty could be transferred over to me (Section 12 - Request for Transfer Part A). The non-franchised dealer gave me the address of the previous owner and he/she duly signed the relevant section. I then completed Section 12 Part B after which AM Nottingham subsequently transferred the remainder of the warranty over to me. I found AM Nottigham to be extremely helpful in this matter, and would very much recommend a call with them.
I hope you can get this sorted.
The transfer was straight forward and all sorted easily. I bought my Vanquish S from a non-franchised dealer in Leeds when the car still had 6 months of its warranty left with AM Nottingham. The warranty however did not automatically transfer over with the car. I made a call to AM Nottingham who sent me the warranty documents with a section that needed to be signed by the previous owner before the warranty could be transferred over to me (Section 12 - Request for Transfer Part A). The non-franchised dealer gave me the address of the previous owner and he/she duly signed the relevant section. I then completed Section 12 Part B after which AM Nottingham subsequently transferred the remainder of the warranty over to me. I found AM Nottigham to be extremely helpful in this matter, and would very much recommend a call with them.
I hope you can get this sorted.
Edited by Octavarium on Monday 17th February 13:15
I actually spoke to AM Nottingham before I bought it and questioned the irregular services and they said it wouldn’t be an issue. Sadly it was purely verbal so I have little fallback. I have spoken to them still see what comes of it; I’d rather sort this amicably than even considering anything legal - and I’m not sure what my chances would be of success. The fact that it was sold due a service within three weeks of handover is my main gripe. And the 14 months between services 2 and 3.
macdeb said:
Crikey, that's a bit mean. One thing that I don't agree with is that the selling garage put the 'timeless' warranty on the car doing the so called inspection themselves. Mine was from a main dealer with warranty, only 6k miles from new and delivered with big ends knocking, could hear it coming off delivery truck! I got in touch with AM Gaydon who were fabulous, maybe worth a try.
Is that AM headquarters? I mean, I’d love to have considered this my first of many Aston Martins. I love the brand and love the cars, but it’s totally ruined the experience for me. Maybe they’d consider offering some assistance to potentially retain a customer - I doubt it, but it might be worth a try. Crumpet said:
They’re sort of all over the place. First was done at 3 months old, second - I think - 14 months later. So outside the 1000 mile / 4 weeks grace period specified in the Ts and Cs.
Then it was sold by Nottingham with a service due in less than a month despite the fact that used approved cars are supposed to be serviced by the dealer if one is due within three months of sale.
Then the fifth service, under my ownership, was carried out bang on five years - which was then 18 months after the previous service. But obviously this is out of synch due to previous services being carried out at odd timeframes.
It’s only done 15k miles total! There’s an additional complication in that I bought it privately from someone who bought it from Nottingham, but obviously the warranty is transferable. He’d have had exactly the same issue and should have had it serviced as soon as he took delivery of it but ran it for six months before selling to me - which is when I had it serviced as soon as I bought it.
Complicated! And I have no idea what the resolution is or whether there’s a resolution. Or even whether I’m entitled to a resolution.
I'd say you have been mis-sold a car. The dealer supplied it with timeless warranty which has been invalidated due to the servicing schedules not being maintained. AM would have known the terms of the warranty, so the car was not infact warrantied under the timeless programme because of this, and therefore mis-sold.Then it was sold by Nottingham with a service due in less than a month despite the fact that used approved cars are supposed to be serviced by the dealer if one is due within three months of sale.
Then the fifth service, under my ownership, was carried out bang on five years - which was then 18 months after the previous service. But obviously this is out of synch due to previous services being carried out at odd timeframes.
It’s only done 15k miles total! There’s an additional complication in that I bought it privately from someone who bought it from Nottingham, but obviously the warranty is transferable. He’d have had exactly the same issue and should have had it serviced as soon as he took delivery of it but ran it for six months before selling to me - which is when I had it serviced as soon as I bought it.
Complicated! And I have no idea what the resolution is or whether there’s a resolution. Or even whether I’m entitled to a resolution.
ReformedPistonhead said:
I have just extended the warranty on my 2018 V12VSM.
It is now 7 years old, has 14,000 miles on it.
It was £4,793 for 2 years.
Last year I had around £2,000 of work done (including new adaptive shocks on the rear after excessive leaking) and the year before I think it was £1,000 (the warranty extension for the 2 years prior was I think £3,700) so I am slightly out of pocket.
Reasons for extending were that I think the car will be worth more if I have to sell given it has an AM warranty and honestly I do not get to use it enough so my chances of a big failure in gearbox or engine are probably higher. Plus AM Works are brilliant at coverage and sorting things, I have never had a dispute across 4 Astons and 13 years of using them.
YMMV I guess.
Got a 2017 V12s m. Extended the warranty as the first year it needed a new wiring loom and now it’s got issues with the AM tracker and the true pressure monitoring .It is now 7 years old, has 14,000 miles on it.
It was £4,793 for 2 years.
Last year I had around £2,000 of work done (including new adaptive shocks on the rear after excessive leaking) and the year before I think it was £1,000 (the warranty extension for the 2 years prior was I think £3,700) so I am slightly out of pocket.
Reasons for extending were that I think the car will be worth more if I have to sell given it has an AM warranty and honestly I do not get to use it enough so my chances of a big failure in gearbox or engine are probably higher. Plus AM Works are brilliant at coverage and sorting things, I have never had a dispute across 4 Astons and 13 years of using them.
YMMV I guess.
I don’t know what the cost for any of these issues are or were and most likely not near the cost of the warranties but I don’t worry about if there is an issue so in reply to the op question it depends on what type of person you are and how much you value peace of mind .
Crumpet said:
Well, conversely, I’ve just had warranty work rejected on my DB11. It needs a new turbo and the quote was £10k.
Timeless warranty company came out to inspect but when they went through all the details with the car (sold by AM Nottingham) the services are out of alignment with the schedule and they’ve rejected the claim.
I think I’ve been very unlucky and bought a car that should never have been warranted but just make sure there’s absolutely nothing they can wriggle out on, because they will if they can.
I’m not sure where this leaves me as I still have a broken car and a sour taste in my mouth about AM.
Surely a very strong legal case there ? They sold you a car under false pretences as you bought a car with an invalid warranty ?Timeless warranty company came out to inspect but when they went through all the details with the car (sold by AM Nottingham) the services are out of alignment with the schedule and they’ve rejected the claim.
I think I’ve been very unlucky and bought a car that should never have been warranted but just make sure there’s absolutely nothing they can wriggle out on, because they will if they can.
I’m not sure where this leaves me as I still have a broken car and a sour taste in my mouth about AM.
franki68 said:
Surely a very strong legal case there ? They sold you a car under false pretences as you bought a car with an invalid warranty ?
Yeah, that’s how I feel. The complication is that I bought privately and the warranty was transferred. I say ‘private’ but it was sale or return, so facilitated by a dealer with the dealer specifically telling me when the next service was due and that it had the AM warranty. it’s the only reason I bought it as I was planning to buy from a main dealer.
I genuinely don’t know whether to suck it up and chalk it down to experience or whether to pursue it. The original owner would be facing the same difficulties, I guess.
Crumpet said:
franki68 said:
Surely a very strong legal case there ? They sold you a car under false pretences as you bought a car with an invalid warranty ?
Yeah, that’s how I feel. The complication is that I bought privately and the warranty was transferred. I say ‘private’ but it was sale or return, so facilitated by a dealer with the dealer specifically telling me when the next service was due and that it had the AM warranty. it’s the only reason I bought it as I was planning to buy from a main dealer.
I genuinely don’t know whether to suck it up and chalk it down to experience or whether to pursue it. The original owner would be facing the same difficulties, I guess.
Gassing Station | Aston Martin | Top of Page | What's New | My Stuff