How can I get rid of this scratch on ceramic coated paint

[snerkler]

I picked up my new car yesterday and it's already got a scratch on it, I know getting black was a bad idea I have to say I'm a little surprised as it's been ceramic coated so I thought it would be a bit more resitant. I have no idea how it got there, it's on the passenger side rear door and I didn't notice it when I inspected the car on collection.

Anyway, I've been informed not to use polishes and things like t-cut, and I've tried the conserver that came with the aftercare kit but it's not worked. Is there anyway to get rid of it/mask it (without having it properly detailed and a new ceramic coating) or do I just have to live with it? It's a hairline scratch, just under an inch long.

IMG_9403 by Toby Gunnee, on Flickr

[SV_WDC]

With a hairline scratch I'd be tempted to leave it.

Any kind of rectification work is going to require removing the ceramic coating in the affected & surrounding area.

You could apply touch-up but that might be more noticeable & will remove the ceramic in prep stages.

Been there myself though. Feel the best thing is to try to forget about it and enjoy the car. At least it's on the passenger side .

What car anyway?

[snerkler]

SV_WDC said:

With a hairline scratch I'd be tempted to leave it.

Any kind of rectification work is going to require removing the ceramic coating in the affected & surrounding area.

You could apply touch-up but that might be more noticeable & will remove the ceramic in prep stages.

Been there myself though. Feel the best thing is to try to forget about it and enjoy the car. At least it's on the passenger side .

What car anyway?

Thanks, I know these things will happen, it's just annoying it happened within hours of picking the car up I've got smart repair cover as part of the business lease but I don't know how good these things are, and as you say I'll not see it 99% of the time.

It's an iX M60. Yes I've gone to the dark side

[Louis Balfour]

snerkler said:

I picked up my new car yesterday and it's already got a scratch on it, I know getting black was a bad idea I have to say I'm a little surprised as it's been ceramic coated so I thought it would be a bit more resitant. I have no idea how it got there, it's on the passenger side rear door and I didn't notice it when I inspected the car on collection.

Anyway, I've been informed not to use polishes and things like t-cut, and I've tried the conserver that came with the aftercare kit but it's not worked. Is there anyway to get rid of it/mask it (without having it properly detailed and a new ceramic coating) or do I just have to live with it? It's a hairline scratch, just under an inch long.

IMG_9403 by Toby Gunnee, on Flickr

Colour Magic will take your eye off it.

[snerkler]

Louis Balfour said:

Colour Magic will take your eye off it.

I didn't think you could use regular polishes on ceramic coating?

[Louis Balfour]

snerkler said:

I didn't think you could use regular polishes on ceramic coating?

It'll only be a little bit.

[BrownEaredDog]

snerkler said:

Louis Balfour said:

Colour Magic will take your eye off it.

I didn't think you could use regular polishes on ceramic coating?

You shouldn't. Contact the company that applied the coating and they'll point you in the right direction.

[SV_WDC]

snerkler said:

It's an iX M60. Yes I've gone to the dark side

Nice!

[Belle427]

Depends on how good the coating is, if it was dealer applied i wouldnt have much faith in it to be honest.
Certainly needs polishing out though whatever way you do it.

[fourstardan]

Belle427 said:

Depends on how good the coating is, if it was dealer applied i wouldnt have much faith in it to be honest.
Certainly needs polishing out though whatever way you do it.

This.....you probably don't even have ceramic in the first place.

[snerkler]

fourstardan said:

This.....you probably don't even have ceramic in the first place.

Really, they can be as bad as this can they?

[Belle427]

Good ceramics take a fair bit of prep and time to apply correctly, most dealers valeters cant even wash a car correctly.
You could try to find out what they claimed to have applied, it would be easier if you knew.

[snerkler]

Belle427 said:

Good ceramics take a fair bit of prep and time to apply correctly, most dealers valeters cant even wash a car correctly.
You could try to find out what they claimed to have applied, it would be easier if you knew.

I’ve got the aftercare which has got the name on so I’ll email them direct 👍🏻

[Belle427]

What is the aftercare pack as it usually the same.

[snerkler]

Belle427 said:

What is the aftercare pack as it usually the same.

I cna't remember off the top of my head, but I've got the name of the ceramic coating from the dealership

[fourstardan]

Decent ceramics need the paintwork to be prepped, polished etc, I doubt the dealers did this!

You probably have a sealant of some sort.

[snerkler]

fourstardan said:

Decent ceramics need the paintwork to be prepped, polished etc, I doubt the dealers did this!

You probably have a sealant of some sort.

Just checked, it's guardX protect, I've just emailed them for advice.

[Red9zero]

snerkler said:

fourstardan said:

Decent ceramics need the paintwork to be prepped, polished etc, I doubt the dealers did this!

You probably have a sealant of some sort.

Just checked, it's guardX protect, I've just emailed them for advice.

Oh dear. I paid a stupid amount for that to be done, inside and out, on our current car. Well actually they had to add it onto the px price as I refused to pay for it. It is very applier dependant I'd say, and even then you are better off spending the equivalent amount at a professional detailer. "If" it was actually applied to our car, it was done over bird muck, as there was a big poop on the roof on the test drive, before the Gard X was "applied" and it was still there when I collected the car. The inside just had a brief spray of whatever interior Gard X "protection" they used, which left everything greasy and was also applied over dust and crumbs. I spent two weeks of evenings and weekends getting the inside and outside of the car to my standard. In short, Gard X may be good, if very, very overpriced, but it is incredibly dependent on how it is applied, and your regular scratch and swirl at a dealer isn't go to have the knowledge, time or inclination to do it properly.

[snerkler]

Red9zero said:

Oh dear. I paid a stupid amount for that to be done, inside and out, on our current car. Well actually they had to add it onto the px price as I refused to pay for it. It is very applier dependant I'd say, and even then you are better off spending the equivalent amount at a professional detailer. "If" it was actually applied to our car, it was done over bird muck, as there was a big poop on the roof on the test drive, before the Gard X was "applied" and it was still there when I collected the car. The inside just had a brief spray of whatever interior Gard X "protection" they used, which left everything greasy and was also applied over dust and crumbs. I spent two weeks of evenings and weekends getting the inside and outside of the car to my standard. In short, Gard X may be good, if very, very overpriced, but it is incredibly dependent on how it is applied, and your regular scratch and swirl at a dealer isn't go to have the knowledge, time or inclination to do it properly.

Oh dear. It was added free so no big deal.

[Belle427]

In that case id try something like Autoglym super resin polish, if you cant feel the scratch with your fingernail it should come out.
Try not to rub too heavily in one area with lots of pressure, it can inflict other scratches but the above polish is very mild so should not do that.