ANyone any idea of NAT settings
Discussion
New Gigaclear customer here and setup fine.
But regarding gaming, some of the games I play offer up a warning about a NAT3 setting, and this means I am basically heavily restricted from playing the game with other people.
I have tried some exploration and it is very very confusing, there is no way I can change the NAT setting in the router screens from Linksys (the app you have to use to do this), any ideas folks?
But regarding gaming, some of the games I play offer up a warning about a NAT3 setting, and this means I am basically heavily restricted from playing the game with other people.
I have tried some exploration and it is very very confusing, there is no way I can change the NAT setting in the router screens from Linksys (the app you have to use to do this), any ideas folks?
There isn’t much to change in terms on NAT on a basic broadband router.
Do you have an option to enable UPnP on the router - it’s usually on by default though.
I suspect the root cause of your issue is Gigaclear using Carrier Grade NAT (CGNAT) in their core network - so whilst you get an IPv4 global address it’s not dedicated to your connection and is shared with other users. This means traffic towards the IP can’t be forwarded because the CGNAT has no idea of which customer it’s meant for.
You may be able to get around this by paying a bit more for a static IP.
This is going to become increasingly common, especially amongst newer volume ISP’s as it’s really tight to get hold of blocks of IPv4 addresses and whilst IPv6 is well established and works fine everyone seems to prefer working with v4.
Do you have an option to enable UPnP on the router - it’s usually on by default though.
I suspect the root cause of your issue is Gigaclear using Carrier Grade NAT (CGNAT) in their core network - so whilst you get an IPv4 global address it’s not dedicated to your connection and is shared with other users. This means traffic towards the IP can’t be forwarded because the CGNAT has no idea of which customer it’s meant for.
You may be able to get around this by paying a bit more for a static IP.
This is going to become increasingly common, especially amongst newer volume ISP’s as it’s really tight to get hold of blocks of IPv4 addresses and whilst IPv6 is well established and works fine everyone seems to prefer working with v4.
Managed to get this sorted in the end.
What it basically is, that their system is not the same as others, so to capitalise on this they basically charge you a gaming "tax" for want of a better word to enable something called a static IP.
They want to charge you 2 quid a month for this, not a lot, but as a new customer I played the "I was not aware of this, it's a bit ridiculous this is not what I was sold", card and got it for nothing. But be warned if you have kids in rural areas and get pulled in by Gigaclear speeds, they are good, but gaming online is virtually impossible without this extra fee as you are throttled beyond belief and cannot have stable connection so will be prevented from playing with others in some titles.
What it basically is, that their system is not the same as others, so to capitalise on this they basically charge you a gaming "tax" for want of a better word to enable something called a static IP.
They want to charge you 2 quid a month for this, not a lot, but as a new customer I played the "I was not aware of this, it's a bit ridiculous this is not what I was sold", card and got it for nothing. But be warned if you have kids in rural areas and get pulled in by Gigaclear speeds, they are good, but gaming online is virtually impossible without this extra fee as you are throttled beyond belief and cannot have stable connection so will be prevented from playing with others in some titles.
bergclimber34 said:
Managed to get this sorted in the end.
What it basically is, that their system is not the same as others, so to capitalise on this they basically charge you a gaming "tax" for want of a better word to enable something called a static IP.
A static IP is used for far more than multi-player co-op gaming, that's actually a really niche use case so calling it a "gaming tax" is incorrect. I have a contiguous block of 16 of them (IPv4) routed to my domestic connection (at no extra charge, but I'm not with gigaclear). I'm on old fashioned broadband that comes down the traditional phone line though.What it basically is, that their system is not the same as others, so to capitalise on this they basically charge you a gaming "tax" for want of a better word to enable something called a static IP.
CGNAT will cause more than just gaming issues. I ditched EE 5g as my broadband because they use CGNAT - i.e. a shared IP.
Torrents dont work, my reolink remote camera access didnt work, my home assistant remote access didnt work, nor did the Alexa voice control for it work. The list goes on.
Anything that needs to know where your home network is simply can't work.
I switched to Three UK 5G. Its dynamic, but its real, and I use DDNS to make everything work.
Naughty of Gigaclear .
Torrents dont work, my reolink remote camera access didnt work, my home assistant remote access didnt work, nor did the Alexa voice control for it work. The list goes on.
Anything that needs to know where your home network is simply can't work.
I switched to Three UK 5G. Its dynamic, but its real, and I use DDNS to make everything work.
Naughty of Gigaclear .
CGNAT is a UK industry wide problem with it appearing all over the place. This has been predicted and inevitable since 2010 when the first GCNATs in the UK started to appear.
Frustratingly almost all the 'issues' caused by CGNAT can be overcome by the ISP using it if they configure and offer additional services. However they generally don't because they are tiny 'minimum cost' operations with 1 or 2 network engineers setting up and running their whole operation, and often they are too junior lacking experience in telco networking. These companies are all just trying to sign up as many subscribers as possible so they can sell their company to one of the big operators who have targets for full fibre adoption - so they are not going to advertise limitations and don't care about consumer brand loyalty.
Of course IPv6 hangs out there as the long term solution, but the industry push towards it's adoption seems to have gone quiet in recent years.
So we all have to put up with it for now, or avoid these full fibre providers, or pay for the fixed IP. At least until they are all bought up by BT or whoever, who will sort all this out so you don't have problems, and double your monthly price!
Frustratingly almost all the 'issues' caused by CGNAT can be overcome by the ISP using it if they configure and offer additional services. However they generally don't because they are tiny 'minimum cost' operations with 1 or 2 network engineers setting up and running their whole operation, and often they are too junior lacking experience in telco networking. These companies are all just trying to sign up as many subscribers as possible so they can sell their company to one of the big operators who have targets for full fibre adoption - so they are not going to advertise limitations and don't care about consumer brand loyalty.
Of course IPv6 hangs out there as the long term solution, but the industry push towards it's adoption seems to have gone quiet in recent years.
So we all have to put up with it for now, or avoid these full fibre providers, or pay for the fixed IP. At least until they are all bought up by BT or whoever, who will sort all this out so you don't have problems, and double your monthly price!
I went with Voneus, who use CGNAT. I was considering paying for static IP but was recommended something called "Tailscale" that essential creates a network with it's own IP range between devices it's installed on.
It's great if I need to RDP back home, access NAS boxes or any other local resources. Worth looking into if you need it.
It's great if I need to RDP back home, access NAS boxes or any other local resources. Worth looking into if you need it.
Tailscale, as excellent as it is, would not solve the OP's issue. It's an overlay network, creating a private network on the networks you're using in which your devices in your Tailnet are peers.
CGNAT is the newer ISP's answer to not having many Class A IPv4 addresses available. Most things will work with CGNAT and if you're creative, IPv6 offers some functionality.....but sometimes, you just need a routable IPPv4 address getting to your CPE so you can do with the traffic as you wish.
CGNAT is the newer ISP's answer to not having many Class A IPv4 addresses available. Most things will work with CGNAT and if you're creative, IPv6 offers some functionality.....but sometimes, you just need a routable IPPv4 address getting to your CPE so you can do with the traffic as you wish.
eein said:
CGNAT is a UK industry wide problem with it appearing all over the place. This has been predicted and inevitable since 2010 when the first GCNATs in the UK started to appear.
Frustratingly almost all the 'issues' caused by CGNAT can be overcome by the ISP using it if they configure and offer additional services. However they generally don't because they are tiny 'minimum cost' operations with 1 or 2 network engineers setting up and running their whole operation, and often they are too junior lacking experience in telco networking. These companies are all just trying to sign up as many subscribers as possible so they can sell their company to one of the big operators who have targets for full fibre adoption - so they are not going to advertise limitations and don't care about consumer brand loyalty.
Of course IPv6 hangs out there as the long term solution, but the industry push towards it's adoption seems to have gone quiet in recent years.
So we all have to put up with it for now, or avoid these full fibre providers, or pay for the fixed IP. At least until they are all bought up by BT or whoever, who will sort all this out so you don't have problems, and double your monthly price!
When BT charge you near on £100 for 1gbps and youfibre charge £36 for symetrical 1gbps then paying for static IP still turns out much cheaper.Frustratingly almost all the 'issues' caused by CGNAT can be overcome by the ISP using it if they configure and offer additional services. However they generally don't because they are tiny 'minimum cost' operations with 1 or 2 network engineers setting up and running their whole operation, and often they are too junior lacking experience in telco networking. These companies are all just trying to sign up as many subscribers as possible so they can sell their company to one of the big operators who have targets for full fibre adoption - so they are not going to advertise limitations and don't care about consumer brand loyalty.
Of course IPv6 hangs out there as the long term solution, but the industry push towards it's adoption seems to have gone quiet in recent years.
So we all have to put up with it for now, or avoid these full fibre providers, or pay for the fixed IP. At least until they are all bought up by BT or whoever, who will sort all this out so you don't have problems, and double your monthly price!
Pity they made such a huge f

eeLee said:
Tailscale, as excellent as it is, would not solve the OP's issue. It's an overlay network, creating a private network on the networks you're using in which your devices in your Tailnet are peers.
CGNAT is the newer ISP's answer to not having many Class A IPv4 addresses available. Most things will work with CGNAT and if you're creative, IPv6 offers some functionality.....but sometimes, you just need a routable IPPv4 address getting to your CPE so you can do with the traffic as you wish.
Agreed it won't help the gaming issue - it was more of a general recommendation around potential cheap solutions for those bogged down by CGNAT who want an easy way to route home. I'd never heard of it, and it saved me £5 month (especially as it took Voneus 10 *weeks* to respond to my support request....)CGNAT is the newer ISP's answer to not having many Class A IPv4 addresses available. Most things will work with CGNAT and if you're creative, IPv6 offers some functionality.....but sometimes, you just need a routable IPPv4 address getting to your CPE so you can do with the traffic as you wish.
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