iPhone help required!

Author
Discussion

LordHaveMurci

Original Poster:

12,202 posts

181 months

Thursday 19th December 2024
quotequote all
iPhone SE 2020

Plugged in charging this morning while I was using it, sometimes it does random things while charging.

This morning it had a moment & has enlarged my screen view, after faffing about I thought I'd re-boot - BIG mistake - now locked out. It won't accept thumbprint recognition & because everything is so large, I can't input code - can't move screen across or shrink using 2 fingers.

HELP!!!

interstellar

4,189 posts

158 months

Thursday 19th December 2024
quotequote all
Have you tried to soft reset it?

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, wait for it to disappear then come back on and then disappear again and release the side button.

It will then reboot. That’s the first place to start anyway.

Mammasaid

4,609 posts

109 months

Thursday 19th December 2024
quotequote all
3 fingers double tap should reset the zoom.

https://support.apple.com/en-gb/109058#:~:text=Tur...

LordHaveMurci

Original Poster:

12,202 posts

181 months

Thursday 19th December 2024
quotequote all
Double tap with 3 fingers, job done!

Ham_and_Jam

2,997 posts

109 months

Thursday 19th December 2024
quotequote all
LordHaveMurci said:
Double tap with 3 fingers, job done!
It’s happened to me several times, as suggested the three double tap should work otherwise the soft reset procedure works aswell.