DJI Drone repair experience

[tog]

For anyone looking for experiences of the DJI service centre in Nottingham, I wanted to mention this. My Mini 4 Pro for a few months has been showing "Downward vision sensor error. Contact DJI Support for assistance" on the screen. It still seemed to work fine so I've not worried about it overly but last week I finally got around to sending it for repair while still under warranty. I booked the repair with DJI on Friday lunchtime, they sent a pre-paid label and I dropped it at the post office that afternoon. They got it Monday lunchtime, and inspected it, quoted (about £39, but covered by warranty), repaired and shipped it by 4.30pm and I got it back lunchtime today, Tuesday.

It turns out that one reason it was so quick to repair was that they simply replaced it with a brand new one off the shelf instead of fixing it.

All in all, I'm impressed.