Why are Royal Mail so bad?
Discussion
Slow.Patrol said:
We hardly get any mail these days. Not a problem. However my sister has today received a letter that was posted on 30th September.
And why do the NHS still rely on the post as the default method of correspondence?
Because they, the NHS, are possibly the most inefficient organisation out there. If your record has an email address why not just tick a box saying ‘preferred method of contact = email’.And why do the NHS still rely on the post as the default method of correspondence?
However we all know that an all singing and dancing integrated IT system is anathema to the NHS.
In Scotland the SNP reuse to permit e mails from the NHS because it disadvantages 10% of the population especially older patients who may not have internet access.
So as above why not opt out of e mails for those who do not have access to internet? I understand that England does allow it, but as usual the SNP have to be different to England.
It would save the NHS a lot of money, typists labour and first class stamps, the way the PO is run who cares if they lose the business. In fairness to them though you cannot expect a first and second class delivery Monday to Saturday when the income from stamps is rapidly declining. Time for a rethink on the rules for operating the mail service? One delivery a day, no Saturday no second class delivery
I have e mailed local MSP why this is so, let’s hope a question is asked at FMQ, more squirming for Swinney
So as above why not opt out of e mails for those who do not have access to internet? I understand that England does allow it, but as usual the SNP have to be different to England.
It would save the NHS a lot of money, typists labour and first class stamps, the way the PO is run who cares if they lose the business. In fairness to them though you cannot expect a first and second class delivery Monday to Saturday when the income from stamps is rapidly declining. Time for a rethink on the rules for operating the mail service? One delivery a day, no Saturday no second class delivery
I have e mailed local MSP why this is so, let’s hope a question is asked at FMQ, more squirming for Swinney
Edited by Mercdriver on Wednesday 16th October 17:32
V41LEY said:
Basically RM is an analogue delivery methods in a digital world.
£1.65 to send a 1st Class letter / card.
They need to be allowed to drop universal collection and delivery which burdens them
with an army of well paid posties and thousands of vehicles.
"Well paid posties"? Tesco staff earn more for scanning your shopping. Maybe all posties should just man checkouts. Then see if anyone else will deliver your letter/card for less than 2 quid. £1.65 to send a 1st Class letter / card.
They need to be allowed to drop universal collection and delivery which burdens them
with an army of well paid posties and thousands of vehicles.
Lo-Fi said:
V41LEY said:
Basically RM is an analogue delivery methods in a digital world.
£1.65 to send a 1st Class letter / card.
They need to be allowed to drop universal collection and delivery which burdens them
with an army of well paid posties and thousands of vehicles.
"Well paid posties"? Tesco staff earn more for scanning your shopping. Maybe all posties should just man checkouts. Then see if anyone else will deliver your letter/card for less than 2 quid. £1.65 to send a 1st Class letter / card.
They need to be allowed to drop universal collection and delivery which burdens them
with an army of well paid posties and thousands of vehicles.
As to why the service is rubbish, the bosses don't replace posties when they leave so the job that's now empty gets rotated between the staff left over.
Easy , during covid they cut back on deliveries and have just never started up again .
Many staff have left and not been replaced so you get 1 postman covering 2 deliveries but focusung on the tracked parcels and special deliveries and leters as and when .
Think of the money it saves the company.
Many staff have left and not been replaced so you get 1 postman covering 2 deliveries but focusung on the tracked parcels and special deliveries and leters as and when .
Think of the money it saves the company.
Edited by egor110 on Wednesday 16th October 18:41
t too, alleged missed delivery on Monday but no card, rescheduled for today and tracking shows as parcel sat in the depot.Mercdriver said:
In Scotland the SNP reuse to permit e mails from the NHS because it disadvantages 10% of the population especially older patients who may not have internet access.
So as above why not opt out of e mails for those who do not have access to internet? I understand that England does allow it, but as usual the SNP have to be different to England.
It would save the NHS a lot of money, typists labour and first class stamps, the way the PO is run who cares if they lose the business. In fairness to them though you cannot expect a first and second class delivery Monday to Saturday when the income from stamps is rapidly declining. Time for a rethink on the rules for operating the mail service? One delivery a day, no Saturday no second class delivery
I have e mailed local MSP why this is so, let’s hope a question is asked at FMQ, more squirming for Swinney
I left work about a year ago, but we were getting waves of spam from compromised NHS machines - apparently it was so bad some ISPs were blocking all NHS email. If that still happens then sending stuff by email isn’t going to be reliable.So as above why not opt out of e mails for those who do not have access to internet? I understand that England does allow it, but as usual the SNP have to be different to England.
It would save the NHS a lot of money, typists labour and first class stamps, the way the PO is run who cares if they lose the business. In fairness to them though you cannot expect a first and second class delivery Monday to Saturday when the income from stamps is rapidly declining. Time for a rethink on the rules for operating the mail service? One delivery a day, no Saturday no second class delivery
I have e mailed local MSP why this is so, let’s hope a question is asked at FMQ, more squirming for Swinney
Arrivalist said:
Slow.Patrol said:
We hardly get any mail these days. Not a problem. However my sister has today received a letter that was posted on 30th September.
And why do the NHS still rely on the post as the default method of correspondence?
Because they, the NHS, are possibly the most inefficient organisation out there. If your record has an email address why not just tick a box saying ‘preferred method of contact = email’.And why do the NHS still rely on the post as the default method of correspondence?
However we all know that an all singing and dancing integrated IT system is anathema to the NHS.
All correspondence has come directly to my phone via a combination text messages (for appointment reminders) and the NHS app. Whilst clearly not typical, my experience has been very impressive. I get online access to medical records, letters (including the detailed referal by the GP to the consultant), all appointment details etc...
I've also been for regular blood tests at 11:00am once every 2 weeks. The test itself (at the local hospital, which apparently doesn't have a good reputation) has happened within 5 minutes of the scheduled time, and by the time I've walked home, 50 minutes later, the detailed blood test results have been available on the app, including automated trend graphs of all the results comparing them to the previous tests.
So some parts of the NHS IT, and the service itself are working well - I guess they just need to get to the same standards across the country.
Slow.Patrol said:
And why do the NHS still rely on the post as the default method of correspondence?
All my NHS correspondence is via email / app. Suspect you just need to choose that option. It will never be the default because some people won’t have email and others will have shared (e.g. husband / wife) accounts where there are particular challenges with sending clinical information. C n C said:
I haven't had a lot to do with the NHS over the past 20 years (fortunately from a health point of view), but due to recent illness have visited the GP on a couple of occasions, then referred to a consultant at the local hospital (NW London).
All correspondence has come directly to my phone via a combination text messages (for appointment reminders) and the NHS app. Whilst clearly not typical, my experience has been very impressive. I get online access to medical records, letters (including the detailed referal by the GP to the consultant), all appointment details etc...
I've also been for regular blood tests at 11:00am once every 2 weeks. The test itself (at the local hospital, which apparently doesn't have a good reputation) has happened within 5 minutes of the scheduled time, and by the time I've walked home, 50 minutes later, the detailed blood test results have been available on the app, including automated trend graphs of all the results comparing them to the previous tests.
So some parts of the NHS IT, and the service itself are working well - I guess they just need to get to the same standards across the country.
We get all that as well - it’s very new though, not something that’s been going on for a while.All correspondence has come directly to my phone via a combination text messages (for appointment reminders) and the NHS app. Whilst clearly not typical, my experience has been very impressive. I get online access to medical records, letters (including the detailed referal by the GP to the consultant), all appointment details etc...
I've also been for regular blood tests at 11:00am once every 2 weeks. The test itself (at the local hospital, which apparently doesn't have a good reputation) has happened within 5 minutes of the scheduled time, and by the time I've walked home, 50 minutes later, the detailed blood test results have been available on the app, including automated trend graphs of all the results comparing them to the previous tests.
So some parts of the NHS IT, and the service itself are working well - I guess they just need to get to the same standards across the country.
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