Hygge Pergola install...
Discussion
Not much info on this brand as regards installation so thought I'd post some pics of progress. It's 4m x 3m freestanding with sliding blinds on front and sided.
This was ordered back in May with an estimated delivery of 30/35 days. Well that went tits up and has only just arrived after constant excuses by Hygge. At one stage I did wonder that their glitzy website was (still do to an extent} just a front for a company that just sources generic parts from China and assembled as a kit in a third party warehouse then shipped out - ie. they possibly never have any hands on control and just sit behind a desk!
Anyhow it's all arrived (except for 2 exterior post lights they offered as an apology - the upgraded 3kw IR heater did arrive though) and I've made a start using just their written manual which has baffled my brains over the past week
It really does surprise me there is nothing on Youtube.
Anyhow I have a question as regards fixing to my patio slabs. Problem is (we knew it would be a problem) the height of our outward opening bi-fold doors means it has to be raised by 60mm for the doors to open. See pic with temporary fix..........


The patio slabs are 30mm thick on hardcore base and cemented down (it is dot and dab but loads of it) so we need to get some decent pads made.
Fortunately Wifey works for large stone/tile importer that has their own fabrication facility. She used to manage this dept. and has good knowledge of fabrication. She now works there as senior IT manager.
They can make the pads out of the same 30mm slab by bonding two 250mm squares together to get the required 60mm height. They can also pre-drill the fixing holes and chamfer the pads as well
The bolts (expanding type) are obviously way too short. I'm thinking of using 12mm Thunderbolts but a bit concerned about the torque required to 'thread' them through the full height of pad and patio. Any thoughts? If We had clearance holes (for 12mm) drilled in the padds would that work and what length bolt would be best?
This was ordered back in May with an estimated delivery of 30/35 days. Well that went tits up and has only just arrived after constant excuses by Hygge. At one stage I did wonder that their glitzy website was (still do to an extent} just a front for a company that just sources generic parts from China and assembled as a kit in a third party warehouse then shipped out - ie. they possibly never have any hands on control and just sit behind a desk!
Anyhow it's all arrived (except for 2 exterior post lights they offered as an apology - the upgraded 3kw IR heater did arrive though) and I've made a start using just their written manual which has baffled my brains over the past week

Anyhow I have a question as regards fixing to my patio slabs. Problem is (we knew it would be a problem) the height of our outward opening bi-fold doors means it has to be raised by 60mm for the doors to open. See pic with temporary fix..........
The patio slabs are 30mm thick on hardcore base and cemented down (it is dot and dab but loads of it) so we need to get some decent pads made.
Fortunately Wifey works for large stone/tile importer that has their own fabrication facility. She used to manage this dept. and has good knowledge of fabrication. She now works there as senior IT manager.
They can make the pads out of the same 30mm slab by bonding two 250mm squares together to get the required 60mm height. They can also pre-drill the fixing holes and chamfer the pads as well

The bolts (expanding type) are obviously way too short. I'm thinking of using 12mm Thunderbolts but a bit concerned about the torque required to 'thread' them through the full height of pad and patio. Any thoughts? If We had clearance holes (for 12mm) drilled in the padds would that work and what length bolt would be best?
I appreciate you've probably solved this already, but, when I installed my 6m x 3m Hygge pergola late last year I used CT1 Power Grab and Bond to glue it to my new patio. It's survived the winter storms without moving at all.
How did you get on with installing the heater? Mine has just arrived but I'm wondering how weatherproof it is. It looks smart though.
How did you get on with installing the heater? Mine has just arrived but I'm wondering how weatherproof it is. It looks smart though.
I've got a 6m x 3m Hygge pergola on order, and it should be delivered this month......but reading the reviews online, I'm not that hopeful anymore! Still, plenty of time before the summer...
I have read quite a lot regarding the lack of clear instructions, was it bad to put together?
How is it rigidity wise?
Any advice on putting it together would be much appreciated!
I have read quite a lot regarding the lack of clear instructions, was it bad to put together?
How is it rigidity wise?
Any advice on putting it together would be much appreciated!
alfabeat said:
I've got a 6m x 3m Hygge pergola on order, and it should be delivered this month......but reading the reviews online, I'm not that hopeful anymore! Still, plenty of time before the summer...
I have read quite a lot regarding the lack of clear instructions, was it bad to put together?
How is it rigidity wise?
Any advice on putting it together would be much appreciated!
Delivery was (slightly) delayed but not as bad as some of the reviews online mention. Clearly everything is manufactured and shipped from China so it's understandable.I have read quite a lot regarding the lack of clear instructions, was it bad to put together?
How is it rigidity wise?
Any advice on putting it together would be much appreciated!
The kit itself was pretty simple to bolt together with reasonably good quality fittings. I had to re-tap a few threads due to a bit of swarf under the coating and the brackets on the louvres were slightly misaligned so I had to slightly bend each one back into shape. I might be a bit fussy though as it was only really a few degrees away and I guess I could have just forced the screw in each time, but I prefer to spend the time to make sure it fits well. My wife thinks that a normal person without a garage full of tools may have struggled to put it together.
Overall, whilst you can put it together on your own on the ground, once you start erecting it it very quickly turns into a two person job. The instructions are quite clear and pretty easy to follow.
My 6m x 3m is freestanding and is pretty rigid. Obviously you can wobble it if you shove it, especially the two central legs but apart from that it feels really solid. As I mentioned above I bonded it to the porcelain tiles and it worked really well. If your installation allows you to bracket it/secure it to something then I'd do it. It would be solid with a bracket off a wall for instance.
The "free" heater that was included as part of my order turned up 3 months after the pergola! I guess it was free so I'm not really too concerned.
Overall though, we really like it. I've got a thread on here showing it installed.
alfabeat said:
I've got a 6m x 3m Hygge pergola on order, and it should be delivered this month......but reading the reviews online, I'm not that hopeful anymore! Still, plenty of time before the summer...
I have read quite a lot regarding the lack of clear instructions, was it bad to put together?
How is it rigidity wise?
Any advice on putting it together would be much appreciated!
The end of my thread here: https://www.pistonheads.com/gassing/topic.asp?h=0&... shows the delivery and assembly of the pergola.I have read quite a lot regarding the lack of clear instructions, was it bad to put together?
How is it rigidity wise?
Any advice on putting it together would be much appreciated!
SHutchinson said:
The end of my thread here: https://www.pistonheads.com/gassing/topic.asp?h=0&... shows the delivery and assembly of the pergola.
Fantastic - thanks. This is the area ours is going. My concern is that we are very exposed to strong winds, so I will be bolting down into concrete (there is a slab under the concrete patio tiles, and also look to put a couple of ties to the house for added security.I'm pretty handy with the tools and have willing helpers, so should be ok.
One more question....how long did they ask for the payment of the balance before delivery? I'm worried about paying the balance then having long delays before delivery.
From memory, I paid a deposit and they quoted a 20 day build time and a 10 day delivery timeframe. I got an email after 20 days to say it was built and I needed to pay the balance.
Marked as built and requested balance on 12th September, quoted 16th September for dispatch.
I paid the balance on the 15th September
Order marked as dispatched on the 18th
Arrived on the 21st September
(Heater arrived on the 6th of January!!)
- I've trawled my emails and this is the timeline:
Marked as built and requested balance on 12th September, quoted 16th September for dispatch.
I paid the balance on the 15th September
Order marked as dispatched on the 18th
Arrived on the 21st September
(Heater arrived on the 6th of January!!)
SHutchinson said:
From memory, I paid a deposit and they quoted a 20 day build time and a 10 day delivery timeframe. I got an email after 20 days to say it was built and I needed to pay the balance.
Marked as built and requested balance on 12th September, quoted 16th September for dispatch.
I paid the balance on the 15th September
Order marked as dispatched on the 18th
Arrived on the 21st September
(Heater arrived on the 6th of January!!)
Thank you!- I've trawled my emails and this is the timeline:
Marked as built and requested balance on 12th September, quoted 16th September for dispatch.
I paid the balance on the 15th September
Order marked as dispatched on the 18th
Arrived on the 21st September
(Heater arrived on the 6th of January!!)
Well, my 6m x 3m Hygge pergola arrived more or less on time - apart from the "free" heater and egg chair, which they have promised will come "soon"!
The delivery guys were great and soon shifted the heavy boxes up to the desired area.

The build was very straightforward and swift. It took two of us a full day to complete and was an enjoyable process with a couple of beers and a bbq sizzling away.
One of the blinds had a small hole in it, where it enters the channel, and it snags. I am waiting on Hygge to respond about that...
Otherwise, I am very pleased with it, and it finishes off that area perfectly.
We are in quite an exposed location, and I am just making up some steel wires with tensioners and quick-release hooks to give it extra support on the windy days! It is bolted down into concrete (24 bolts) but belts and braces and I'll sleep easier!




The delivery guys were great and soon shifted the heavy boxes up to the desired area.
The build was very straightforward and swift. It took two of us a full day to complete and was an enjoyable process with a couple of beers and a bbq sizzling away.
One of the blinds had a small hole in it, where it enters the channel, and it snags. I am waiting on Hygge to respond about that...
Otherwise, I am very pleased with it, and it finishes off that area perfectly.
We are in quite an exposed location, and I am just making up some steel wires with tensioners and quick-release hooks to give it extra support on the windy days! It is bolted down into concrete (24 bolts) but belts and braces and I'll sleep easier!
Looks great. My "free" heater turned up about 3 months late.
We've had two named storms since I installed mine. I leave the louvres open and for the worst one threw a ratchet strap around a tree and looped it over the top. I see it swaying maybe an inch or two at the top but nothing dramatic. Mine isn't bolted down, I just used CT1 power grab and bond to glue it to the patio!
Enjoy.
We've had two named storms since I installed mine. I leave the louvres open and for the worst one threw a ratchet strap around a tree and looped it over the top. I see it swaying maybe an inch or two at the top but nothing dramatic. Mine isn't bolted down, I just used CT1 power grab and bond to glue it to the patio!
Enjoy.
SHutchinson said:
Looks great. My "free" heater turned up about 3 months late.
We've had two named storms since I installed mine. I leave the louvres open and for the worst one threw a ratchet strap around a tree and looped it over the top. I see it swaying maybe an inch or two at the top but nothing dramatic. Mine isn't bolted down, I just used CT1 power grab and bond to glue it to the patio!
Enjoy.
That is good to hear! I'll still go ahead with the wire ropes idea, just to help me sleep easier!We've had two named storms since I installed mine. I leave the louvres open and for the worst one threw a ratchet strap around a tree and looped it over the top. I see it swaying maybe an inch or two at the top but nothing dramatic. Mine isn't bolted down, I just used CT1 power grab and bond to glue it to the patio!
Enjoy.
Gassing Station | Homes, Gardens and DIY | Top of Page | What's New | My Stuff