Just sent this ...

[Kiltie]

-----Original Message-----
From: Kiltie, Eric
Sent: 15 September 2005 16:14
To: '[e-mail]'
Cc: Henderson, Graeme; Fleming, Charlie; Dunn, Chris; Brown, Jeff; Roberts, Brian; Raitt, Duncan; Taylor, Wendy; Shand, Philip; Morrison, Sharon; Fairclough, Jackie
Subject: RE: London Heathrow Flights

Martin,

Thanks for that - it's a real relief.

If I could, I'd like to make a couple of specific requests.

1. Please check that there will be a glass or two of Dom available for me while the poor people get onboard.
2. I reckon I’ll have a few G&T's before dinner, so best make sure there’s plenty in (and don’t forget the lemon).
3. Last Club flight I was on, you had a really nice Sancerre. If possible, please make sure there’s plenty of this and it’s nicely chilled.
4. As you’ll likely know, I do enjoy a Cognac or three after I’m done troughing. Remy Martin or XO please – that, Hine stuff makes my toes curl.
5. Any chance of getting some of those barbeque flavour pretzels?
6. I’ll be leaving Aberdeen before the Evening Express is in the shops. It’d be great if you could get a copy on a later ABZ / LHR flight and pop it on my seat for me.

Anyway, I’ll maybe see you as I’m passing through.

All the best,

Eric

-----Original Message-----
From: [e-mail] [mailto:[e-mail]] On Behalf Of British Airways Executive Club
Sent: 15 September 2005 15:56
To: Kiltie, Eric
Subject: London Heathrow Flights

Dear Mr Kiltie,

I am writing with regards to the British Airways flight you are taking over the next few days.

You may be aware of the current problems we are experiencing with our onboard catering due to unofficial industrial action by workers at our Heathrow catering supplier, Gate Gourmet, however we would like to reassure you that your flight is not affected.

We have been able to return to a full meal service on all longhaul flights, with the exception of special meals.

We apologise for any inconvenience the lack of special meals may cause you and would like to assure you that we are doing all possible to return to the high service standards you have come to expect from us.

Once again thank you for your cooperation at this difficult time.


Yours sincerely,


Martin George
Commercial Director, British Airways


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[406]

If it had been me, I would also have asked for Royal Beluga Caviar