Volvo Selekt standards
Discussion
So went and viewed an XC60 at a main dealer, 100 round mile round trip.
Car smelt of cigarette smoke like an old pub, there was an oily mark on the headlining, all four tyres were cheap budget 'triangle' tyres (which came 49 out of 50 in a tyre test!) the rear view mirror surround rattled when being driven.
It was an ex-volvo UK fleet car and needed 4 new brake discs as well, as they were lipped.
If this is the usual prep for a Volvo Selekt car, then I'm best looking at other brands!!!
Car smelt of cigarette smoke like an old pub, there was an oily mark on the headlining, all four tyres were cheap budget 'triangle' tyres (which came 49 out of 50 in a tyre test!) the rear view mirror surround rattled when being driven.
It was an ex-volvo UK fleet car and needed 4 new brake discs as well, as they were lipped.
If this is the usual prep for a Volvo Selekt car, then I'm best looking at other brands!!!
I have had a couple of Volvo Selekt cars and one had quite a few issues. Tbf to the dealer, they were very apologetic, once I contacted the right person. Even though I live 70 miles away, they sent a driver with a loan XC60 for me to use and took my car back to correct the faults (a low tread tyre, software update, paint touch ups) and even added a couple of upgrades too. I would definitely use them again.
rs4al said:
Err you got smellovision then, really helpful reply 
It was a decent reply, with a video or just a request for more pictures you should see the interior marks and ditchfinder tyres.Or even just telephone and ask - 'are there any scratches or marks that aren't visible in the photos' or 'what brand are the tyres'.
Such is the risk of driving to a further away dealer for the right spec. You have to be just as prepared to walk away as if it were around the corner.
(For what it is worth, I'd not be wanting a car with crap tyres, unless it was cheap enough to make it worthwhile changing them)
Truckosaurus said:
It was a decent reply, with a video or just a request for more pictures you should see the interior marks and ditchfinder tyres.
Or even just telephone and ask - 'are there any scratches or marks that aren't visible in the photos' or 'what brand are the tyres'.
Such is the risk of driving to a further away dealer for the right spec. You have to be just as prepared to walk away as if it were around the corner.
(For what it is worth, I'd not be wanting a car with crap tyres, unless it was cheap enough to make it worthwhile changing them)
Tyres you can change and I knew about before viewing, cigarette smell is almost impossible to remove from a car! Or even just telephone and ask - 'are there any scratches or marks that aren't visible in the photos' or 'what brand are the tyres'.
Such is the risk of driving to a further away dealer for the right spec. You have to be just as prepared to walk away as if it were around the corner.
(For what it is worth, I'd not be wanting a car with crap tyres, unless it was cheap enough to make it worthwhile changing them)
Selekt is ok, I bought one and it was prepared as well as other main dealer approved used schemes.
However, individual results will vary from dealer to dealer. Most approved used schemes I've found don't have quality control the same as other businesses unfortunately. You'd expect to get the same level of preparation whichever main dealer you'd used, but that's not what I've found sadly.
Cigarette smoke can actually be removed permanently now, but it costs about £300 from a specialist for a type of ozone treatment where they seal up the car and let the machine do its work. I've had it done on one car and it removed the smoke smell completely and it was permanent , I'd tried all different methods on other cars before and none removed it completely.
However, individual results will vary from dealer to dealer. Most approved used schemes I've found don't have quality control the same as other businesses unfortunately. You'd expect to get the same level of preparation whichever main dealer you'd used, but that's not what I've found sadly.
Cigarette smoke can actually be removed permanently now, but it costs about £300 from a specialist for a type of ozone treatment where they seal up the car and let the machine do its work. I've had it done on one car and it removed the smoke smell completely and it was permanent , I'd tried all different methods on other cars before and none removed it completely.
Edited by Whataguy on Tuesday 7th May 16:27
On any used car, the first questions I ask is whether there is even the faintest hint of a dog smell or trace of tobacco or vape smell.
Salespeople have always been really good and have called me back after checking. On many occasions they’ve told me that although the vehicle has been valeted there are still traces.
Moreover would you want to own a vehicle where the previous owner liked to smoke or vape. Doesn’t sound like the ideal previous owner to me.
Whilst I can’t comment on approved used Volvo’s as they aren’t my thing, I can comment on approved used Alfa’s, Audi’s, BMW, Jaguar, Mercedes and Mini where the standards of preparation have been exemplary.
Salespeople have always been really good and have called me back after checking. On many occasions they’ve told me that although the vehicle has been valeted there are still traces.
Moreover would you want to own a vehicle where the previous owner liked to smoke or vape. Doesn’t sound like the ideal previous owner to me.
Whilst I can’t comment on approved used Volvo’s as they aren’t my thing, I can comment on approved used Alfa’s, Audi’s, BMW, Jaguar, Mercedes and Mini where the standards of preparation have been exemplary.
Edited by Rob 131 Sport on Saturday 6th September 09:51
I got an S90 this way a few years ago whilst it’s wasn’t too bad it stunk of smoke they had masked it but noticed it the day after. The wipers I had to change and the alloys had a real shoddy refurb like they were just painted on the outside.
Smoke smell. Leave a bowl of high strength vinegar in the car for a couple of days completely gone.
Smoke smell. Leave a bowl of high strength vinegar in the car for a couple of days completely gone.
I got an S90 this way a few years ago whilst it’s wasn’t too bad it stunk of smoke they had masked it but noticed it the day after. The wipers I had to change and the alloys had a real shoddy refurb like they were just painted on the outside.
Smoke smell. Leave a bowl of high strength vinegar in the car for a couple of days completely gone.
Smoke smell. Leave a bowl of high strength vinegar in the car for a couple of days completely gone.
Mickysdog said:
Beware Volvo Selekt …. Was advised car was in excellent condition - scratches and gouges on door panels three different tyre types - two of which were low quality budget tyres - dealer refuses to answer calls
If dealer refuses to answer calls they can’t sell you a car.If you mean you have purchased it, they delivered it and found faults reject it on distance sale terms.
If you viewed it, purchased it and then found issues it’s hard luck.
Selekt is not Volvo, just an independent franchise dealer selling cars to an agreed “Selekt” standard so all will have a slightly different interpretation of what is fair wear and tear.
Very much dealer dependant IMHO. I bought an S60 inscription Pro last March, 70 plate with 25k on the clock.
Car was absolutely mint, well presented and spotless on collection.
Earlier this year purchased a 1 year old XC90 T8 for my wife, again Volvo Selekt, and again mint condition.
If you want to see poor prep on the forecourt then try Nissan/Hyundai
Car was absolutely mint, well presented and spotless on collection.
Earlier this year purchased a 1 year old XC90 T8 for my wife, again Volvo Selekt, and again mint condition.
If you want to see poor prep on the forecourt then try Nissan/Hyundai
Isn't this just the standard way people treat cars now and dealers do the minimum of prep?
Ex wife recently bought a Kia Sportage and when she viewed it the boot stank of dog and was covered in dog hair. I would have passed, but the dealer convinced her they could clean it.
People just seem to view lease cars as a consumable, it is one of the reasons I am considering a brand new car next time so I don't have to inherit a car someone has put their kids/dogs/garden waste/takeaways etc. In and basically treated like st.
Ex wife recently bought a Kia Sportage and when she viewed it the boot stank of dog and was covered in dog hair. I would have passed, but the dealer convinced her they could clean it.
People just seem to view lease cars as a consumable, it is one of the reasons I am considering a brand new car next time so I don't have to inherit a car someone has put their kids/dogs/garden waste/takeaways etc. In and basically treated like s
t. ThingsBehindTheSun said:
Isn't this just the standard way people treat cars now and dealers do the minimum of prep?
Ex wife recently bought a Kia Sportage and when she viewed it the boot stank of dog and was covered in dog hair. I would have passed, but the dealer convinced her they could clean it.
People just seem to view lease cars as a consumable, it is one of the reasons I am considering a brand new car next time so I don't have to inherit a car someone has put their kids/dogs/garden waste/takeaways etc. In and basically treated like st.
Very good point. For Mrs 131 Sport, her cars have generally been bought at 2 to 3 years old. However for the next one, I think I’ll buy new to avoid the scenario you’ve just described. Ex wife recently bought a Kia Sportage and when she viewed it the boot stank of dog and was covered in dog hair. I would have passed, but the dealer convinced her they could clean it.
People just seem to view lease cars as a consumable, it is one of the reasons I am considering a brand new car next time so I don't have to inherit a car someone has put their kids/dogs/garden waste/takeaways etc. In and basically treated like s
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