Evoque - Any Real World Experiences?
Evoque - Any Real World Experiences?
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Discussion

Ash_

Original Poster:

5,965 posts

217 months

Monday 15th May 2023
quotequote all
Hi all, I like many have heard the horror stories surrounding the Evoque. But I'd like to understand what the reality is like or anything specific to be aware of?

Mrs Ash had a sit in one at the weekend and has decided that's the front runner for her current car search.

We'll be looking to spend up to about £18k and would ideally like one with less than 50k miles and a 2017'ish. A search of Autotrader would suggest this is a reasonable set of requirements, with loads around that meet them.

But, what is the general consensus, are they actually a nightmare that will ultimately cost us a fortune, or are the rumours unfounded and based on a very small percentage? They're very popular, so can't all be that bad.

Any thoughts welcomed.

GreatGranny

9,519 posts

253 months

Monday 15th May 2023
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My niece has had a 13 reg auto for 2 years with no issues.

She bought it because Evoque and she lives in Cheshire.

It does mostly short journeys in the week with longer runs at the weekend.

We had a hired one for a few days a few years ago when our Volvo got written off and I was pleasantly surprised with the interior space for our 3 kids.
Drove ok and well specced (it was the Autobiography).

Muzzer79

12,858 posts

214 months

Monday 15th May 2023
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Friend had one brand new, 2022 model.

They ended their PCP early and got rid of it recently, citing constant issues and a dealer network/JLR customer service base that just didn't care.

They've sworn never to buy another JLR product.

It's a common view from those I know - they are a cool brand and people want one, but to live with you either put up with problems - be those minor and irritating or major and life-inconveniencing - or buy a German brand smile

Richard-390a0

3,427 posts

118 months

Monday 15th May 2023
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My neighbours opposite had rear diff oil leaks on theirs which was over a grand to get rebuilt at a specialist?, then it promptly got wrote off by someone driving into the front of it. The replacement secondhand Evoque, also had diff noise issues & the diff was replaced by the selling non JLR retailer. The diesel engines sound incredibly rough to me.

biggbn

31,846 posts

247 months

Monday 15th May 2023
quotequote all
Muzzer79 said:
Friend had one brand new, 2022 model.

They ended their PCP early and got rid of it recently, citing constant issues and a dealer network/JLR customer service base that just didn't care.

They've sworn never to buy another JLR product.

It's a common view from those I know - they are a cool brand and people want one, but to live with you either put up with problems - be those minor and irritating or major and life-inconveniencing - or buy a German brand smile
Yes, because the German brands have such a good reputation for reliabilitysmile . If its an SUV and reliability you want, Japanese or Korean is the answer.

Sheepshanks

40,426 posts

146 months

Monday 15th May 2023
quotequote all
Ash_ said:
.. 2017'ish.
Isn't 6yrs about when the steering rack falls off on these?

SaulGoodman

289 posts

99 months

Monday 15th May 2023
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I really liked the one we had, although I have to caveat that with the fact that the engine had to be replaced and at one point the turbo was apparently leaking into the car and I think the wife got mild carbon monoxide poisoning. It was a company car so all the repairs and garage time was covered - we got similar Evoques as courtesy cars and at one point we had a Range Rover Sport for a week or so as it was taking so long to sort out. If we had bought it I'm sure I would be a lot less laissez faire about the whole experience. Lovely car if trouble free.

littlebasher

3,948 posts

198 months

Monday 15th May 2023
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My wife has one with the Ingenium diesel

No faults, leaks, noises, warning messages etc

Perfectly reliable, possibly until i submit this post.

vikingaero

12,904 posts

196 months

Monday 15th May 2023
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One word - Ingenium - Google it.

My sister had an Evoque and rejected it - replaced with a Tesla Model S.

soxboy

7,512 posts

246 months

Monday 15th May 2023
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I had a 2019 Evoque 150s manual fwd on lease for 2 years/ 20k miles. A bit of trim on the side of the drivers seat fell off, that was the extent of the issues.

Very nice place to sit, good to drive but would prefer auto. Too small for growing family (rear seat leg and head room) and prices too high to lease, so replaced with a Volvo.

123DWA

1,436 posts

130 months

Monday 15th May 2023
quotequote all
Ash_ said:
Hi all, I like many have heard the horror stories surrounding the Evoque. But I'd like to understand what the reality is like or anything specific to be aware of?

Mrs Ash had a sit in one at the weekend and has decided that's the front runner for her current car search.

We'll be looking to spend up to about £18k and would ideally like one with less than 50k miles and a 2017'ish. A search of Autotrader would suggest this is a reasonable set of requirements, with loads around that meet them.

But, what is the general consensus, are they actually a nightmare that will ultimately cost us a fortune, or are the rumours unfounded and based on a very small percentage? They're very popular, so can't all be that bad.

Any thoughts welcomed.
As others have alluded to, avoid the 2.0 diesel no matter how cheap or low mileage it is. For that budget I would be trying to find one the last 2.2 diesels as they are much more reliable. I saw somebody else mention steering racks, Land Rover will still replace these FOC but will only do it once the rack has actually failed.

ZX10R NIN

30,397 posts

152 months

Monday 15th May 2023
quotequote all
I've supplied a fair few of these & like a lot of modern cars it's a mixed bag reliability wise with the 2.0t petrols being the worst BUT saying that I have clients that have put big miles on 2.0t's with no issue.

I'd say Q5's/X3's are no better or worse but people seem to forgive the Germans more.

stevemcs

10,165 posts

120 months

Monday 15th May 2023
quotequote all
Sheepshanks said:
Isn't 6yrs about when the steering rack falls off on these?
There is usually a quality enhancement for these showing on topix

Edited by stevemcs on Monday 15th May 22:35

Rough101

3,041 posts

102 months

Monday 15th May 2023
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Had a 2017 diesel.

Needed an oil change every 4000 miles, due to fuel dilution. As we had a service pack we never paid, but Ali wonder if many ignored this. It used a massive amount of AdBlue as well.

It was very, very rusty underneath as well, we had an older XC60 at the same time and it had none of this. None of the nuts bolts or brackets underneath were treated properly. For its first MOT it had welding under warranty to a corroded bracket and needed the fuel tank straps replaced.

Got shot off at the end of the warranty. Be careful, it’s really not a quality product, although it drove well.

rallyeS2

205 posts

216 months

Monday 15th May 2023
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Had a 2016 2.0 diesel, similar issues to above with oil dilution. Led to needing a new DPF after around 6k miles which JLR refused to cover under warranty as it was apparently the way it was being driven that was at fault…
We had Audis with DPF’s doing the exact same commute for 3 years each and not a single DPF light!
Think it was the 2016/17 model year that was worst affected. Something to do with the engine being used from the xe in a different configuration which led to the regen cycle not completing as often as it should.

rallyeS2

205 posts

216 months

Monday 15th May 2023
quotequote all
Had a 2016 2.0 diesel, similar issues to above with oil dilution. Led to needing a new DPF after around 6k miles which JLR refused to cover under warranty as it was apparently the way it was being driven that was at fault…
We had Audis with DPF’s doing the exact same commute for 3 years each and not a single DPF light!
Think it was the 2016/17 model year that was worst affected. Something to do with the engine being used from the xe in a different configuration which led to the regen cycle not completing as often as it should.

Ash_

Original Poster:

5,965 posts

217 months

Tuesday 16th May 2023
quotequote all
Thanks all,
I'm starting to question my sanity in considering one. I do wonder if I target a low owner number car (1 or 2 owners tops) may be beneficial.....surely if you have an un-reliable car you'd get shot of it, so maybe some of these issues are "Friday Car" syndrome? What do people think of that line of thought?

Or do I let SWMBO down and suggest something else, probably an Edge as we like those too.

Zippee

14,084 posts

261 months

Tuesday 16th May 2023
quotequote all
Steer well clear (run fast) from the Ingenium engine cars and you should be fine.
We've owned our 64 plate 2.2 diesel from new and now have 85k on the clock. Absolutely zero issues, albeit there are one or ten trim rattles.

RR service though - the dealers are all fecking useless c0cktards!

In summary, great cars (early pre ingenium at least) but awful dealer experience

ChevronB19

8,748 posts

190 months

Tuesday 16th May 2023
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Can’t comment on the reliability issues, all I will say is I had a 3 year old last of the line Freelander 2 HSE at the same time my mates wife had a brand new Evoque, and the Evoque’s interior quality was terrible in comparison.

They look quite nice though.

LeeM135i

711 posts

81 months

Tuesday 16th May 2023
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My boss had one as a company car, new in 2016/2017. We rarely saw it as it spent most of its time at the local JLR dealer.

It would randomly unlock, it would randomly lock then refuse to unlock, once with his kids in it.

At least once a month it would refuse to start and had to be recovered to JLR to play with.

It would leak oil, mostly diffs and drive shafts.

From memory it ate its turbo as it wasn't getting enough oil.

Many things, personally wouldn't touch one.