10 Year Warranty

[Zero Fuchs]

My daughter has a Toyota which I've taken back to the dealer to make use of the 10 year warranty. After the last service it needed pads/discs but from the terms and conditions I can't see that getting the work done with OEM parts is a requirement, just that the service schedule is maintained.

Has anyone else got any experience of this as Toyota were out of parts and haven't got an idea of when they'll get any in. They've suggested non OEM parts but at their rates I may as well get my local, cheaper garage to do the job.

It sounds like I've answered my own question but any other experiences would be appreciated. They still wanted £500 for the front and rear so a bit steep!

[Tabs]

From my experience with Lexus, you shouldn't have a problem by doing them elsewhere.
It won't invalidate the warranty on other parts of the car.
On my ISF, I fitted Brembo discs and pads and an after market cat back exhaust. They were happy with the exhaust as long as the sensors stayed in their original place.
This didn't affect a warranty claim on an aircon part.
From what you've said, if genuine parts are unavailable, what do you do other than not drive it, or fit non genuine?

[Zero Fuchs]

Thanks Tabs. Glad to hear about your experience with Lexus and you make a good point about parts availability.

I don't have many options to do anything to be honest but I was just pondering whether to wait it out or just get the work done. But given it's brakes then I should just get on with it!

[Prawo Jazdy]

Do the intervals matter for eligibility for the 10 year warranty? I’m looking at a used car, but the last service was 19 months ago. It has covered 12,000 miles since. Would this not be eligible because it’s more than 12 months?

[Zero Fuchs]

I believe it does but might be worth calling your local dealership. Toyota have 12 month intervals so think you'd have to respect the schedule.

But I only have experience of two models so am not sure if any other models have condition based servicing.

[CLX]

Prawo Jazdy said:

Do the intervals matter for eligibility for the 10 year warranty? I’m looking at a used car, but the last service was 19 months ago. It has covered 12,000 miles since. Would this not be eligible because it’s more than 12 months?

They do the warrant one year at a time. In other words, you take the car to Toyota for a service and get one year warranty with it. Then just keep repeating up to the limit of 10 years or 100k miles, whichever comes first. If you leave a gap between services of more than a year, you'll have no warranty in the gap.

[Prawo Jazdy]

Thanks for the replies. I called a dealership this morning and they confirmed that you’ll get the warranty, but with a 28 day cooling off period after the first service following a “lapse” in the schedule, during which a warranty claim won’t be valid.